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Cornerstone Systems

Account Coordinator- Intermodal

Cornerstone Systems, Memphis, Tennessee, us, 37544

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Account Coordinator- Intermodal

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Cornerstone Systems . Established in 1997, Cornerstone Systems is a premier transportation company in the United States, specializing in comprehensive transportation and logistics solutions nationwide. Our services include intermodal transportation, railcar consolidation, truck brokerage, container drayage, LTL, warehousing, and more. As an employee-owned organization with a presence across North America, we are committed to delivering Rock Solid Transportation Solutions and fostering a culture of excellence. Job Summary

We are seeking an Account Coordinator- Intermodal for our Memphis, TN office. This role involves coordinating daily freight load movements on a national scale, maintaining high customer satisfaction in a fast-paced, high-pressure environment. The ideal candidate is a motivated self-starter capable of managing multiple projects, ensuring compliance with SOPs, and contributing to the growth of our customer and carrier network. Primary Duties and Responsibilities

Dispatch : Determine equipment needs, schedule pickups, dispatch carriers, perform rail billing, monitor Edge tabs, manage equipment pools, ensure timely load gating, and communicate with carriers and customers. Customer Service : Schedule deliveries, dispatch destination carriers, monitor transit, manage equipment and reports, resolve issues, and maintain communication with stakeholders. Additional Responsibilities : Provide problem resolution, identify trends, communicate additional charges, backup team members, provide on-call coverage, and uphold Cornerstone’s Core Values. Minimum Knowledge, Abilities, and Skills

Bachelor’s Degree in Business, Transportation, Logistics, or related field preferred but not required. 3-5+ years of experience in transportation or logistics; knowledge of intermodal transportation is a plus. Excellent communication, interpersonal, negotiation, and attention to detail skills. Ability to manage multiple projects under pressure and proficiency in Microsoft Office and Outlook. Additional Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Transportation, Logistics, Supply Chain, Storage

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