Kirby
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Inside Sales Representative
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Kirby 1 week ago Be among the first 25 applicants Join to apply for the
Inside Sales Representative
role at
Kirby Stewart & Stevenson is Now Hiring a Inside Sales Representative at 1631 Chalk Hill Road Dallas, TX 75212.
The Inside Sales Representative (ISR) is responsible for supporting the outside sales team by managing inbound inquiries, processing rental quotes, coordinating logistics, and maintaining strong relationships with customers and internal departments. The ISR will serve as a key point of contact for customers seeking equipment solutions, ensuring timely responses and excellent service while helping to grow revenue through efficient order processing and upselling opportunities.
Responsibilities
Respond promptly to inbound customer inquiries via phone, email, or web. Qualify leads and identify appropriate equipment solutions based on customer needs. Prepare and follow up on rental quotes and proposals in collaboration with the outside sales team. Proactively engage with existing customers to extend rentals or offer additional services. Ensure all customer communications reflect professionalism and product knowledge. Enter orders into the rental system accurately and efficiently. Coordinate with dispatch, service, and operations teams to ensure timely equipment delivery and pickup. Monitor inventory availability and provide alternative solutions when necessary. Maintain ongoing contact with repeat clients to ensure satisfaction and identify future rental opportunities. Track customer interactions in CRM and keep detailed account records. Support the national pricing structure by adhering to approved rate tiers and discount levels. Work closely with outside sales reps to share customer insights and help close deals. Partner with operations to resolve any service-related issues quickly. Provide feedback to the sales manager regarding market trends, customer concerns, or equipment demand. Generate regular sales reports, open quotes, and rental activity updates. Ensure compliance with company policies and credit procedures. Maintain up-to-date knowledge of equipment specifications and rental terms. Perform other duties as assigned.
Qualifications
High School Graduate or General Education Degree (GED) and two to five years inside sales or customer service role, preferably in the equipment rental, construction or industrial services industry. Bachelor’s Degree preferred.
Ability to thrive in a fast-paced, team-oriented environment. Manage time effectively, meet personal goals and work effectively with other members of the distribution team. Ability to multitask between multiple tools and systems and apply information and knowledge to customer situations. Present a professional image at all times to customers and vendors. Ability to get along well with a variety of personalities and individuals. Ability to maintain composure in stressful situations. Ability to communicate effectively with others using the spoken word. Ability to communicate in writing clearly and concisely. Ability to demonstrate conduct conforming to a set of values and accepted standards. Ability to be truthful and be seen as credible in the workplace and industry. Ability to effectively build relationships with customers and co-workers. Ability to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
Computer Skills
SKILLS & ABILITIES
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software. Also, proficient in CRM systems, Microsoft Office applications and rental software platforms. Interact with customers via telephone, chat, e-mail, or face-to-face to assist with a variety of customer inquiries and issues.
Physical Activities & Requirements:
Standard Office Criteria
Working Conditions:
Standard Office Criteria Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Kirby by 2x Get notified about new Inside Sales Representative jobs in
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Inside Sales Representative
role at
Kirby 1 week ago Be among the first 25 applicants Join to apply for the
Inside Sales Representative
role at
Kirby Stewart & Stevenson is Now Hiring a Inside Sales Representative at 1631 Chalk Hill Road Dallas, TX 75212.
The Inside Sales Representative (ISR) is responsible for supporting the outside sales team by managing inbound inquiries, processing rental quotes, coordinating logistics, and maintaining strong relationships with customers and internal departments. The ISR will serve as a key point of contact for customers seeking equipment solutions, ensuring timely responses and excellent service while helping to grow revenue through efficient order processing and upselling opportunities.
Responsibilities
Respond promptly to inbound customer inquiries via phone, email, or web. Qualify leads and identify appropriate equipment solutions based on customer needs. Prepare and follow up on rental quotes and proposals in collaboration with the outside sales team. Proactively engage with existing customers to extend rentals or offer additional services. Ensure all customer communications reflect professionalism and product knowledge. Enter orders into the rental system accurately and efficiently. Coordinate with dispatch, service, and operations teams to ensure timely equipment delivery and pickup. Monitor inventory availability and provide alternative solutions when necessary. Maintain ongoing contact with repeat clients to ensure satisfaction and identify future rental opportunities. Track customer interactions in CRM and keep detailed account records. Support the national pricing structure by adhering to approved rate tiers and discount levels. Work closely with outside sales reps to share customer insights and help close deals. Partner with operations to resolve any service-related issues quickly. Provide feedback to the sales manager regarding market trends, customer concerns, or equipment demand. Generate regular sales reports, open quotes, and rental activity updates. Ensure compliance with company policies and credit procedures. Maintain up-to-date knowledge of equipment specifications and rental terms. Perform other duties as assigned.
Qualifications
High School Graduate or General Education Degree (GED) and two to five years inside sales or customer service role, preferably in the equipment rental, construction or industrial services industry. Bachelor’s Degree preferred.
Ability to thrive in a fast-paced, team-oriented environment. Manage time effectively, meet personal goals and work effectively with other members of the distribution team. Ability to multitask between multiple tools and systems and apply information and knowledge to customer situations. Present a professional image at all times to customers and vendors. Ability to get along well with a variety of personalities and individuals. Ability to maintain composure in stressful situations. Ability to communicate effectively with others using the spoken word. Ability to communicate in writing clearly and concisely. Ability to demonstrate conduct conforming to a set of values and accepted standards. Ability to be truthful and be seen as credible in the workplace and industry. Ability to effectively build relationships with customers and co-workers. Ability to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
Computer Skills
SKILLS & ABILITIES
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software. Also, proficient in CRM systems, Microsoft Office applications and rental software platforms. Interact with customers via telephone, chat, e-mail, or face-to-face to assist with a variety of customer inquiries and issues.
Physical Activities & Requirements:
Standard Office Criteria
Working Conditions:
Standard Office Criteria Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Kirby by 2x Get notified about new Inside Sales Representative jobs in
Dallas, TX . Dallas, TX $100,000.00-$120,000.00 2 weeks ago Inside Sales Representative (Full Time), Dallas, TX
Dallas, TX $62,500.00-$69,250.00 2 months ago Dallas, TX $47,700.00-$79,100.00 2 weeks ago Account Representative - State Farm Agent Team Member
Dallas, TX $35,000.00-$75,000.00 5 months ago Inside Sales Representative (Remote - Central or Eastern Region)
Dallas, TX $37,000.00-$50,000.00 2 days ago Entry Level Account Manager - Arlington, TX
Arlington, TX $55,000.00-$65,000.00 1 week ago Entry Level Account Manager - Dallas, TX
Dallas, TX $55,000.00-$65,000.00 3 weeks ago Outside Sales Representative - Dallas, TX
Dallas, TX $80,000.00-$100,000.00 5 days ago Dallas, TX $50,000.00-$65,000.00 1 month ago Outside Sales Account Manager - Wind Energy Service and Repair
Dallas, TX $88,000.00-$109,000.00 3 weeks ago Inside Territory Sales Specialist - Education K-12
Dallas, TX $40,000.00-$100,000.00 6 months ago Account Manager - Enterprise Acquisition
Dallas, TX $30,000.00-$50,000.00 2 months ago Inside Sales Representative - O'Neal Steel / Grand Prairie, TX
Dallas, TX $75,000.00-$125,000.00 3 months ago Territory Account Manager - Midsouth Region
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr