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Regal

Regal Paseo Floor Staff $18.04

Regal, Pasadena, California, United States, 91122

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Overview

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Regal Paseo Floor Staff $18.04

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Regal . Team members are classified based on individual theatre needs and/or employee availability as variable hour, part-time fixed, part-time regular, or full-time hourly employees whose primary responsibility is ensuring guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Team members must act as a representative of Regal in a way that is consistent with our mission statement and policies.

Regular and consistent attendance

Handling of emergency situations when called upon

General cleaning duties

Compliance with our company dress code

Responsibilities Box Office

Operating POS system, including handling and accuracy of cash drawer, credit cards, travelers’ checks, gift cards, and redeemed tickets, passes and coupons

Upselling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)

Promoting the Regal Crown Club program

Ensuring tickets are sold in accordance with MPAA rating system and company policy

Responding to guest questions by phone or in person in a manner consistent with our guest service philosophy

Concession

Operating POS system and handling cash drawer, credit cards, travelers’ checks, gift cards, redeemed coupons, and concession stock inventory

Promoting the Regal Crown Club program

Operating, preparing, and cleaning concession equipment

Upselling/suggestive selling

Complying with local, state and federal food safety laws

Abiding by break and/or meal period laws

Ensuring alcohol certification and training are current where applicable

If selling alcohol, being of legal age to sell or serve according to state/local laws

Completing training materials on topics such as harassment and discrimination

Usher

Tearing tickets, collecting and depositing stubs, and directing patrons to auditoriums

Inspecting backpacks and packages when applicable

Managing crowd control and assisting guests with seating

Enforcement of MPAA rating system

In-theatre inspections to monitor picture and sound quality and maintain a safe environment

Reporting problems or unusual situations to management

In-theatre auxiliary sales as directed by management

Cleaning auditoriums, restrooms, lobby, and other areas

Monitoring the operation of theatre vending equipment

Assisting with opening and closing duties as assigned

Pay Scale Information Pay:

$18.04 per hour

Benefits Free movie passes and discounted concessions at any Regal location. Eligible to participate in Regal 401(k) retirement plan with company match after age 21 and six months of service.

Qualifications Education/Experience Completion of cast certification program as a cast member and as box office cashier or progress toward completion is required.

Alcohol Requirements If the theatre sells alcohol and duties include selling/serving, complete any legally required state/local training and Regal Responsible Beverage Server training on Regal Online University.

Language Ability Good public speaking, listening, and clear communication.

Math Ability Perform calculations with speed and accuracy; identify and correct errors.

Reasoning Ability Identify problems, gather data, evaluate information, and take action under pressure.

Personal Skills Excellent communication with customers, co-workers and management; ability to plan, prioritize, and manage time.

Physical Demands Standing, walking, or sitting; handling, reaching; occasional lifting up to 60 pounds; vision requirements.

Employment Type and Seniority

Employment type: Part-time

Seniority level: Entry level

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