Regal
Team Member – Regal La Habra 16 – Starts at $16.50/HR
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Job Description Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Team members must act as a representative of Regal in a way that is consistent with our mission statement and policies; including:
Regular and consistent attendance
Handling of emergency situations when called upon to do so
General cleaning duties
Compliance with our company dress code
Essential Duties and Responsibilities Box Office
Operating POS system, including proper handling and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
Upselling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
Promoting the Regal Crown Club program
Ensuring tickets are sold in accordance with the MPAA rating system and company policy
Responding to phone calls and questions from guests in a manner consistent with our guest service philosophy
Concession
Operating POS system, proper handling and accuracy of cash drawer, credit cards, travelers’ checks, gift cards, redeemed coupons, and concession stock inventory
Promoting the Regal Crown Club program
Operating, preparing and cleaning all concession related equipment
Upselling/suggestive selling
Complying with all local, state and federal food safety laws
Abiding by all federal and state laws regarding breaks and/or meal periods
Ensuring required alcohol certification and training are current where applicable
If the theatre sells alcohol, and your duties include selling/serving alcohol, you must be of legal age according to state/local laws
Required to read and understand training materials covering sexual harassment and discrimination
Usher
Tearing tickets, collecting and depositing appropriate stub, directing patrons to auditoriums
Inspecting backpacks and packages when applicable
Managing crowd control and assisting guests in finding seats in auditoriums when necessary
Enforcing MPAA rating system
Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within auditoriums
Reporting to management any problems, discrepancies or unusual situations that arise at the theatre
Performing in-auditorium concession auxiliary sales as directed by management
Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside the auditorium
Monitoring the cleanliness and operation of theatre vending equipment
Assisting with all opening and closing duties as assigned by management
Pay Scale $16.50 per hour
Benefits Team members receive free movie passes and discounted concessions at any Regal location. Eligible to participate in 401(k) retirement plan with company match after age 21 and six months of service.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education / Experience Completion of cast certification program as a cast member and as box office cashier or progress toward completion required.
Language Ability Good public speaking, listen effectively and respond clearly and directly.
Math Ability Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.
Personal Skills Excellent communication skills with customers, co-workers and management. Establish goals, budget time and set priorities to achieve desired objectives.
Physical Demands Employee frequently required to stand, walk, sit; use hands to finger, handle or feel; reach with hands and arms; talk or hear. Occasionally required to climb or balance; stoop, kneel, crouch or crawl. May occasionally lift up to 60 pounds. Vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Seniority Level Entry level
Employment Type Part-time
Job Function Management and Manufacturing
Industries Entertainment Providers
Referrals increase your chances of interviewing at Regal by 2x
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Job Description Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Team members must act as a representative of Regal in a way that is consistent with our mission statement and policies; including:
Regular and consistent attendance
Handling of emergency situations when called upon to do so
General cleaning duties
Compliance with our company dress code
Essential Duties and Responsibilities Box Office
Operating POS system, including proper handling and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
Upselling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
Promoting the Regal Crown Club program
Ensuring tickets are sold in accordance with the MPAA rating system and company policy
Responding to phone calls and questions from guests in a manner consistent with our guest service philosophy
Concession
Operating POS system, proper handling and accuracy of cash drawer, credit cards, travelers’ checks, gift cards, redeemed coupons, and concession stock inventory
Promoting the Regal Crown Club program
Operating, preparing and cleaning all concession related equipment
Upselling/suggestive selling
Complying with all local, state and federal food safety laws
Abiding by all federal and state laws regarding breaks and/or meal periods
Ensuring required alcohol certification and training are current where applicable
If the theatre sells alcohol, and your duties include selling/serving alcohol, you must be of legal age according to state/local laws
Required to read and understand training materials covering sexual harassment and discrimination
Usher
Tearing tickets, collecting and depositing appropriate stub, directing patrons to auditoriums
Inspecting backpacks and packages when applicable
Managing crowd control and assisting guests in finding seats in auditoriums when necessary
Enforcing MPAA rating system
Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within auditoriums
Reporting to management any problems, discrepancies or unusual situations that arise at the theatre
Performing in-auditorium concession auxiliary sales as directed by management
Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside the auditorium
Monitoring the cleanliness and operation of theatre vending equipment
Assisting with all opening and closing duties as assigned by management
Pay Scale $16.50 per hour
Benefits Team members receive free movie passes and discounted concessions at any Regal location. Eligible to participate in 401(k) retirement plan with company match after age 21 and six months of service.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education / Experience Completion of cast certification program as a cast member and as box office cashier or progress toward completion required.
Language Ability Good public speaking, listen effectively and respond clearly and directly.
Math Ability Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.
Personal Skills Excellent communication skills with customers, co-workers and management. Establish goals, budget time and set priorities to achieve desired objectives.
Physical Demands Employee frequently required to stand, walk, sit; use hands to finger, handle or feel; reach with hands and arms; talk or hear. Occasionally required to climb or balance; stoop, kneel, crouch or crawl. May occasionally lift up to 60 pounds. Vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Seniority Level Entry level
Employment Type Part-time
Job Function Management and Manufacturing
Industries Entertainment Providers
Referrals increase your chances of interviewing at Regal by 2x
#J-18808-Ljbffr