Onco360 Oncology Pharmacy
Inside Sales Representative - Eastern
Onco360 Oncology Pharmacy, Charlotte, North Carolina, United States, 28245
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Inside Sales Representative - Eastern
role at
Onco360 Oncology Pharmacy
Onco360 is searching for an Inside Sales Representative - Oncology. This is a fully remote position.
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer’s.
Base Salary range $55k-$70k annually; plus Commission
Using a balance of account management and direct telephone outreach, the primary responsibility of the Inside Sales position will be to develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Onco360 products and services. This position acts as a single point of contact by assisting the prescriber in evaluating referrals and performing care coordination to ensure service level requirements are met. In most cases this responsibility is carried out in coordination with a mirrored outside sales representative. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within both hospital and community oncology settings.
This position will be home based with minimal travel as required to execute the following:
Responsibilities
Seek out opportunities for prescriber experience process improvement and collaborate with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals
Achieve designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads
Identify, rank, prospect, and develop key oncology practice and hospital-based business relationships within targeted regional territory
Assist with sales escalations and routinely communicate with field sales representative partner about details impacting prescriber or patient experience
Support education and delivery of key messages and product presentations within initiatives (i.e. Selling our Success communication, drug launches, etc.) designed to ensure territory meets performance requirements
Forward calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists
Document and meticulously make notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s or physician’s care or needs
Use discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff.
Obtain and manage prescriber communication preferences
Nurture and manage prescriber relationship to improve loyalty, and retention.
Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow process.
Assist operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication.
Ensure that prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable.
Work collaboratively with sales to achieve monthly, quarterly, and annual sales goals
Qualifications
2 years’ retail or specialty pharmacy technician experience preferred - Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand, and generic names of medications, and IV dosage calculations/day supply.
2 years inside or outside sales experience for pharmacy or other health services-related industry preferred.
Oncology sales experience desired but not required.
Exceptional probing and consultative communication skills.
Familiar with oncology providers, drugs, clinic, and hospital communities.
Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits.
Self-motivated and results driven.
Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.
Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system including CRM.
Must be a team player willing to accept and promote organizational goals and function with minimal supervision.
Ability to respond to common inquiries or complaints from customers, employees, or senior management.
Ability to work with mathematical concepts such as statistical inference. Ability to apply concepts such as percentages, ratios, and proportions in practical solutions.
Maintain HIPAA patient confidentiality.
#J-18808-Ljbffr
Inside Sales Representative - Eastern
role at
Onco360 Oncology Pharmacy
Onco360 is searching for an Inside Sales Representative - Oncology. This is a fully remote position.
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer’s.
Base Salary range $55k-$70k annually; plus Commission
Using a balance of account management and direct telephone outreach, the primary responsibility of the Inside Sales position will be to develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Onco360 products and services. This position acts as a single point of contact by assisting the prescriber in evaluating referrals and performing care coordination to ensure service level requirements are met. In most cases this responsibility is carried out in coordination with a mirrored outside sales representative. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within both hospital and community oncology settings.
This position will be home based with minimal travel as required to execute the following:
Responsibilities
Seek out opportunities for prescriber experience process improvement and collaborate with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals
Achieve designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads
Identify, rank, prospect, and develop key oncology practice and hospital-based business relationships within targeted regional territory
Assist with sales escalations and routinely communicate with field sales representative partner about details impacting prescriber or patient experience
Support education and delivery of key messages and product presentations within initiatives (i.e. Selling our Success communication, drug launches, etc.) designed to ensure territory meets performance requirements
Forward calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists
Document and meticulously make notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s or physician’s care or needs
Use discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff.
Obtain and manage prescriber communication preferences
Nurture and manage prescriber relationship to improve loyalty, and retention.
Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow process.
Assist operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication.
Ensure that prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable.
Work collaboratively with sales to achieve monthly, quarterly, and annual sales goals
Qualifications
2 years’ retail or specialty pharmacy technician experience preferred - Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand, and generic names of medications, and IV dosage calculations/day supply.
2 years inside or outside sales experience for pharmacy or other health services-related industry preferred.
Oncology sales experience desired but not required.
Exceptional probing and consultative communication skills.
Familiar with oncology providers, drugs, clinic, and hospital communities.
Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits.
Self-motivated and results driven.
Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.
Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system including CRM.
Must be a team player willing to accept and promote organizational goals and function with minimal supervision.
Ability to respond to common inquiries or complaints from customers, employees, or senior management.
Ability to work with mathematical concepts such as statistical inference. Ability to apply concepts such as percentages, ratios, and proportions in practical solutions.
Maintain HIPAA patient confidentiality.
#J-18808-Ljbffr