Onco360 Oncology Pharmacy
Inside Sales Representative - Central
Onco360 Oncology Pharmacy, Cedar Rapids, Iowa, United States, 52404
Summary
Onco360 is searching for an Inside Sales Representative - Oncology. This is a fully remote position.
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We value teamwork, respect, integrity, and passion and support professional and personal growth. Base Salary range $55k-$70k annually; plus Commission Responsibilities
Using a balance of account management and direct telephone outreach, develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Onco360 products and services. Act as a single point of contact by assisting prescribers in evaluating referrals and performing care coordination to ensure service level requirements are met. Coordinate with a mirrored outside sales representative as needed. Target customers including physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within hospital and community oncology settings. Work from a home-based arrangement with minimal travel as required to execute responsibilities. Seek opportunities for prescriber experience process improvement and collaborate with Pharmacy OPS and outside sales to achieve prescriber experience improvements and sales goals. Achieve designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads. Identify, rank, prospect, and develop key oncology practice and hospital-based business relationships within the targeted regional territory. Assist with sales escalations and communicate with field sales partners about details impacting prescriber or patient experience. Support education and delivery of key messages and product presentations to ensure territory meets performance requirements (e.g., Selling our Success, drug launches). Forward calls pertaining to clinical information and questions (dosing directions, adverse events, counseling) to Staff Pharmacists as appropriate. Document and note in each patient’s profile and/or CRM regarding updates and aspects of care or needs. Use discretion and independent judgment in handling customer complaints, documenting and forwarding to appropriate staff. Obtain and manage prescriber communication preferences. Nurture and manage prescriber relationships to improve loyalty and retention. Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently. Assist operations staff and prescriber offices with prior authorizations by following up on outstanding issues and coordinating communication. Ensure that prescription renewal requests are communicated in a timely manner to maintain continuity of care when applicable. Collaborate with sales to achieve monthly, quarterly, and annual sales goals. Qualifications
2 years’ retail or specialty pharmacy technician experience preferred; familiarity with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply. 2 years inside or outside sales experience for pharmacy or other health services-related industry preferred Oncology sales experience desired but not required Exceptional probing and consultative communication skills Familiar with oncology providers, drugs, clinic, and hospital communities Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits Self-motivated and results driven Highly effective in working objectively with a diverse group of people; strong communication, organizational, and administrative skills Proficient in data entry, verbal skills, computer skills, and ability to learn CRM software Team player willing to accept and promote organizational goals and function with minimal supervision Ability to respond to common inquiries or complaints from customers, employees, or senior management Ability to work with mathematical concepts such as statistical inference and apply percentages, ratios, and proportions in practical solutions Maintain HIPAA patient confidentiality Details
Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: Pharmaceutical Manufacturing
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Onco360 is searching for an Inside Sales Representative - Oncology. This is a fully remote position.
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We value teamwork, respect, integrity, and passion and support professional and personal growth. Base Salary range $55k-$70k annually; plus Commission Responsibilities
Using a balance of account management and direct telephone outreach, develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Onco360 products and services. Act as a single point of contact by assisting prescribers in evaluating referrals and performing care coordination to ensure service level requirements are met. Coordinate with a mirrored outside sales representative as needed. Target customers including physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within hospital and community oncology settings. Work from a home-based arrangement with minimal travel as required to execute responsibilities. Seek opportunities for prescriber experience process improvement and collaborate with Pharmacy OPS and outside sales to achieve prescriber experience improvements and sales goals. Achieve designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads. Identify, rank, prospect, and develop key oncology practice and hospital-based business relationships within the targeted regional territory. Assist with sales escalations and communicate with field sales partners about details impacting prescriber or patient experience. Support education and delivery of key messages and product presentations to ensure territory meets performance requirements (e.g., Selling our Success, drug launches). Forward calls pertaining to clinical information and questions (dosing directions, adverse events, counseling) to Staff Pharmacists as appropriate. Document and note in each patient’s profile and/or CRM regarding updates and aspects of care or needs. Use discretion and independent judgment in handling customer complaints, documenting and forwarding to appropriate staff. Obtain and manage prescriber communication preferences. Nurture and manage prescriber relationships to improve loyalty and retention. Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently. Assist operations staff and prescriber offices with prior authorizations by following up on outstanding issues and coordinating communication. Ensure that prescription renewal requests are communicated in a timely manner to maintain continuity of care when applicable. Collaborate with sales to achieve monthly, quarterly, and annual sales goals. Qualifications
2 years’ retail or specialty pharmacy technician experience preferred; familiarity with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply. 2 years inside or outside sales experience for pharmacy or other health services-related industry preferred Oncology sales experience desired but not required Exceptional probing and consultative communication skills Familiar with oncology providers, drugs, clinic, and hospital communities Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits Self-motivated and results driven Highly effective in working objectively with a diverse group of people; strong communication, organizational, and administrative skills Proficient in data entry, verbal skills, computer skills, and ability to learn CRM software Team player willing to accept and promote organizational goals and function with minimal supervision Ability to respond to common inquiries or complaints from customers, employees, or senior management Ability to work with mathematical concepts such as statistical inference and apply percentages, ratios, and proportions in practical solutions Maintain HIPAA patient confidentiality Details
Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: Pharmaceutical Manufacturing
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