NDT Global
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NDT Global is the leading provider of ultra-high-tech diagnostic inspection solutions, advanced data analysis and integrity assessment services for ensuring the safety and longevity of energy-sector infrastructure assets. Recognized as the forerunner in ultrasonic inspection technologies comprising Pulse Echo, Pitch-and-Catch and Phased Array, as well as Acoustic Resonance (ART Scan) methodologies, the company also deploys a range of non-ultrasonic technologies, such as Inertial Measurement Units, with more under development. NDT Global strategically applies its inspection technologies to detect, diagnose and model various types of threat—circumferential or axial cracks, metal loss, geometry, mapping, and more—across diverse classes of assets. By providing predictive, decision‑ready insights driven by the world’s most accurate data, NDT Global enables the conditions for asset owners to optimize infrastructure health and drive operational efficiencies while reducing risk and minimizing their carbon footprint.
The goal of the Sales Support Specialist is to manage the functions essential to sales force productivity and provide day‑to‑day sales operations support such as generating proposal, bid related documents, cost and pricing analysis, contract review and facilitate sales motion. The Sales Support Specialist will work closely with global Sales Support Lead, other sales support, and account executive to manage day‑to‑day sales operations and enhance the overall productivity and effectiveness of the sales organization. A key responsibility will be helping the sales team meet and exceed sales forecasts and revenue targets utilizing data analytics and actionable reporting.
Responsibilities
Work within the global sales support team and work closely with Sales Support Lead to support Account Executives across regions
Ensure that all proposals are prepared according to the commercial guidelines and approved in a timely manner for submission to client with Account Executives
Perform cost and price calculations in coordination with Account Executive
Operations and ensure that company gross margin target as per company strategy is achieved
Ensure that the sales processes adhere to the appropriate approval process and in line with the current company Sales Strategy and Commercial Guideline
Perform risk assessment and coordinate with tool planning team to mitigate risk for the company
Facilitate handover from Sales to Operations to ensure smooth transition of information and ownership
Review commercial impact on contract and assist on negotiation with client when required
Responsible for client portal registration by facilitating input from different department and maintenance of the data
Assist finance team in the event of any potential dispute in payments from client
Implement systems for business and sales controlling, carry out regular analysis as well as ad‑hoc reports
Attend events as required to support the Sales Team
Qualifications
Bachelor's degree, a technical diploma or related education is required
Minimum two years' experience in a data driven analytical role
Minimum one year experience developing, improving, and implementing new and revised processes
Must be proficient in spoken and written English, Spanish is a plus
Benefits
Competitive Salary with a clear and defined career path
All PTO is deposited day 1 - No accrual
Matching 401K
All benefits begin the 1st day of the next month
Hybrid work schedule with 3 days in the office and 2 working remotely
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NDT Global is the leading provider of ultra-high-tech diagnostic inspection solutions, advanced data analysis and integrity assessment services for ensuring the safety and longevity of energy-sector infrastructure assets. Recognized as the forerunner in ultrasonic inspection technologies comprising Pulse Echo, Pitch-and-Catch and Phased Array, as well as Acoustic Resonance (ART Scan) methodologies, the company also deploys a range of non-ultrasonic technologies, such as Inertial Measurement Units, with more under development. NDT Global strategically applies its inspection technologies to detect, diagnose and model various types of threat—circumferential or axial cracks, metal loss, geometry, mapping, and more—across diverse classes of assets. By providing predictive, decision‑ready insights driven by the world’s most accurate data, NDT Global enables the conditions for asset owners to optimize infrastructure health and drive operational efficiencies while reducing risk and minimizing their carbon footprint.
The goal of the Sales Support Specialist is to manage the functions essential to sales force productivity and provide day‑to‑day sales operations support such as generating proposal, bid related documents, cost and pricing analysis, contract review and facilitate sales motion. The Sales Support Specialist will work closely with global Sales Support Lead, other sales support, and account executive to manage day‑to‑day sales operations and enhance the overall productivity and effectiveness of the sales organization. A key responsibility will be helping the sales team meet and exceed sales forecasts and revenue targets utilizing data analytics and actionable reporting.
Responsibilities
Work within the global sales support team and work closely with Sales Support Lead to support Account Executives across regions
Ensure that all proposals are prepared according to the commercial guidelines and approved in a timely manner for submission to client with Account Executives
Perform cost and price calculations in coordination with Account Executive
Operations and ensure that company gross margin target as per company strategy is achieved
Ensure that the sales processes adhere to the appropriate approval process and in line with the current company Sales Strategy and Commercial Guideline
Perform risk assessment and coordinate with tool planning team to mitigate risk for the company
Facilitate handover from Sales to Operations to ensure smooth transition of information and ownership
Review commercial impact on contract and assist on negotiation with client when required
Responsible for client portal registration by facilitating input from different department and maintenance of the data
Assist finance team in the event of any potential dispute in payments from client
Implement systems for business and sales controlling, carry out regular analysis as well as ad‑hoc reports
Attend events as required to support the Sales Team
Qualifications
Bachelor's degree, a technical diploma or related education is required
Minimum two years' experience in a data driven analytical role
Minimum one year experience developing, improving, and implementing new and revised processes
Must be proficient in spoken and written English, Spanish is a plus
Benefits
Competitive Salary with a clear and defined career path
All PTO is deposited day 1 - No accrual
Matching 401K
All benefits begin the 1st day of the next month
Hybrid work schedule with 3 days in the office and 2 working remotely
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