Lutron Electronics
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Inside Sales Representative
role at
Lutron Electronics
Overview
At Lutron, we put the customer first in all that we do. On the Luxury Inside Sales Team, you will have the opportunity to make a long-lasting, positive impact on the selling support and relationship management we provide to our customers. You will develop your career through meaningful customer interactions, immersive product training and relationship building throughout the organization. This position offers an excellent opportunity to learn more about our luxury residential trade customers and the associated product offering, while utilizing your sales, relationship building and technical skills. You will communicate with new and existing dealers of Lutron product in the residential luxury market, helping with product education, product selection, selling support, lead referrals and order coordination. You will also interact with sales reps in dealer local markets for a coordinated customer selling model. As a part of the Luxury Inside Sales Team, you will have the opportunity to work with a team of customer-centric individuals to provide outstanding sales support to contribute to the growth of our residential business. Lutron residential products for the luxury marketplace create experiences in the home that are beautiful, powerful and make a lasting impression. Learn more about our products, the experience and our unparalleled quality and innovation: Beautiful light. Intelligent shades. Powerful controls | Lutron Luxury
Responsibilities
What you’re going to do:
Interact with trade account customers (“dealers”) via phone, email, and chat as their main sales contact at Lutron: you will assist in onboarding new accounts, training existing small accounts to utilize proven selling approaches and sales tools in order to grow, qualify incoming project leads and connect them to dealers to convert to sales, help answer questions/resolve issues in a timely manner, teach accounts to successfully navigate working with Lutron
Utilize your creative and “outside of the box” thinking skills to propose solutions to the challenges of our business
Build a strong knowledge of our innovative lighting control, lighting and shading products & solutions
Gain a strong understanding of market dynamics in the luxury residential custom electronics market space
Utilize our systems, such as Salesforce and NICE inContact, to manage cases and customer inquiries
What’s Your Impact
Your passion for excellence will leave each customer with the feeling of exceptional service and support
You will be essential to building relationships with new customers and fostering growth of small or underperforming accounts
You will help to grow and expand our company by promoting customer retention and sales of new and existing products
You will uphold our position as the industry leader with your impressive communication, product knowledge and problem-solving skills
Qualifications
How you know you’re qualified:
Less than 2 years of customer-centric, professional experience and a Bachelor’s degree required OR more than 2 years of customer-centric, professional experience and a High School diploma required
If you have less than 2 years of customer-centric, professional experience and a Bachelor's degree, a minimum 2.8 cumulative GPA is required
Must be located within commutable distance of Las Vegas, NV to accommodate in-office schedule
You have proficiency in Microsoft Word, Excel and PowerPoint and ability to efficiently work in a fast-paced environment while navigating multiple systems
What’s In It For You
Competitive and comprehensive benefits package
Opportunity to grow and develop your career through experiential learning, interactive trainings, shadowing and mentoring
Exposure to all areas of our business from engineering to production to sales and everywhere in between
Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.
For more information, view our website at www.lutron.com.
#J-18808-Ljbffr
Inside Sales Representative
role at
Lutron Electronics
Overview
At Lutron, we put the customer first in all that we do. On the Luxury Inside Sales Team, you will have the opportunity to make a long-lasting, positive impact on the selling support and relationship management we provide to our customers. You will develop your career through meaningful customer interactions, immersive product training and relationship building throughout the organization. This position offers an excellent opportunity to learn more about our luxury residential trade customers and the associated product offering, while utilizing your sales, relationship building and technical skills. You will communicate with new and existing dealers of Lutron product in the residential luxury market, helping with product education, product selection, selling support, lead referrals and order coordination. You will also interact with sales reps in dealer local markets for a coordinated customer selling model. As a part of the Luxury Inside Sales Team, you will have the opportunity to work with a team of customer-centric individuals to provide outstanding sales support to contribute to the growth of our residential business. Lutron residential products for the luxury marketplace create experiences in the home that are beautiful, powerful and make a lasting impression. Learn more about our products, the experience and our unparalleled quality and innovation: Beautiful light. Intelligent shades. Powerful controls | Lutron Luxury
Responsibilities
What you’re going to do:
Interact with trade account customers (“dealers”) via phone, email, and chat as their main sales contact at Lutron: you will assist in onboarding new accounts, training existing small accounts to utilize proven selling approaches and sales tools in order to grow, qualify incoming project leads and connect them to dealers to convert to sales, help answer questions/resolve issues in a timely manner, teach accounts to successfully navigate working with Lutron
Utilize your creative and “outside of the box” thinking skills to propose solutions to the challenges of our business
Build a strong knowledge of our innovative lighting control, lighting and shading products & solutions
Gain a strong understanding of market dynamics in the luxury residential custom electronics market space
Utilize our systems, such as Salesforce and NICE inContact, to manage cases and customer inquiries
What’s Your Impact
Your passion for excellence will leave each customer with the feeling of exceptional service and support
You will be essential to building relationships with new customers and fostering growth of small or underperforming accounts
You will help to grow and expand our company by promoting customer retention and sales of new and existing products
You will uphold our position as the industry leader with your impressive communication, product knowledge and problem-solving skills
Qualifications
How you know you’re qualified:
Less than 2 years of customer-centric, professional experience and a Bachelor’s degree required OR more than 2 years of customer-centric, professional experience and a High School diploma required
If you have less than 2 years of customer-centric, professional experience and a Bachelor's degree, a minimum 2.8 cumulative GPA is required
Must be located within commutable distance of Las Vegas, NV to accommodate in-office schedule
You have proficiency in Microsoft Word, Excel and PowerPoint and ability to efficiently work in a fast-paced environment while navigating multiple systems
What’s In It For You
Competitive and comprehensive benefits package
Opportunity to grow and develop your career through experiential learning, interactive trainings, shadowing and mentoring
Exposure to all areas of our business from engineering to production to sales and everywhere in between
Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.
For more information, view our website at www.lutron.com.
#J-18808-Ljbffr