Lutron Electronics
Overview
Executive Talent Acquisition @ Lutron Electronics | Strategic Sourcing
At Lutron, we put the customer first in all that we do. On the Luxury Inside Sales Team, you will have the opportunity to make a long-lasting, positive impact on the selling support and relationship management we provide to our customers. You will develop your career through meaningful customer interactions, immersive product training and relationship building throughout the organization.
This position offers an excellent opportunity to learn more about our luxury residential trade customers and the associated product offering, while utilizing your sales, relationship building and technical skills. You will communicate with new and existing dealers of Lutron product in the residential luxury market, helping with product education, product selection, selling support, lead referrals and order coordination. You will also interact with sales reps in dealer local markets for a coordinated customer selling model. As a part of the Luxury Inside Sales Team, you will have the opportunity to work with a team of customer-centric individuals to provide outstanding sales support to contribute to the growth of our residential business.
Lutron residential products for the luxury marketplace create experiences in the home that are beautiful, powerful and make a lasting impression. Learn more about our products, the experience and our unparalleled quality and innovation: Beautiful light. Intelligent shades. Powerful controls | Lutron Luxury
What you’re going to do
Interact with trade account customers (dealers) via phone, email, and chat as their main sales contact at Lutron: onboard new accounts, train existing small accounts to utilize proven selling approaches and sales tools to grow, qualify incoming project leads and connect them to dealers to convert to sales, answer questions/resolve issues in a timely manner, and teach accounts to navigate working with Lutron
Utilize creative and outside-the-box thinking to propose solutions to business challenges
Build a strong knowledge of our lighting control, lighting and shading products & solutions
Gain a strong understanding of market dynamics in the luxury residential custom electronics market space
Utilize our systems, such as Salesforce and NICE inContact, to manage cases and customer inquiries
What’s Your Impact
Your passion for excellence will leave each customer with the feeling of exceptional service and support
You will be essential to building relationships with new customers and fostering growth of small or underperforming accounts
You will help to grow and expand our company by promoting customer retention and sales of new and existing products
You will uphold our position as the industry leader with your communication, product knowledge and problem-solving skills
How you know you’re qualified 2 years of customer-centric, professional experience and High School diploma required
If you have
Must be located within commutable distance of Conshohocken, PA to accommodate in-office schedule
You have proficiency in Microsoft Word, Excel and PowerPoint and ability to efficiently work in a fast-paced environment while navigating multiple systems
What’s In It For You
Competitive and comprehensive benefits package
Opportunity to grow and develop your career through experiential learning, interactive trainings, shadowing and mentoring
Exposure to all areas of our business from engineering to production to sales
Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.
Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics
Additional information: Referrals increase your chances of interviewing at Lutron Electronics by 2x.
#J-18808-Ljbffr
At Lutron, we put the customer first in all that we do. On the Luxury Inside Sales Team, you will have the opportunity to make a long-lasting, positive impact on the selling support and relationship management we provide to our customers. You will develop your career through meaningful customer interactions, immersive product training and relationship building throughout the organization.
This position offers an excellent opportunity to learn more about our luxury residential trade customers and the associated product offering, while utilizing your sales, relationship building and technical skills. You will communicate with new and existing dealers of Lutron product in the residential luxury market, helping with product education, product selection, selling support, lead referrals and order coordination. You will also interact with sales reps in dealer local markets for a coordinated customer selling model. As a part of the Luxury Inside Sales Team, you will have the opportunity to work with a team of customer-centric individuals to provide outstanding sales support to contribute to the growth of our residential business.
Lutron residential products for the luxury marketplace create experiences in the home that are beautiful, powerful and make a lasting impression. Learn more about our products, the experience and our unparalleled quality and innovation: Beautiful light. Intelligent shades. Powerful controls | Lutron Luxury
What you’re going to do
Interact with trade account customers (dealers) via phone, email, and chat as their main sales contact at Lutron: onboard new accounts, train existing small accounts to utilize proven selling approaches and sales tools to grow, qualify incoming project leads and connect them to dealers to convert to sales, answer questions/resolve issues in a timely manner, and teach accounts to navigate working with Lutron
Utilize creative and outside-the-box thinking to propose solutions to business challenges
Build a strong knowledge of our lighting control, lighting and shading products & solutions
Gain a strong understanding of market dynamics in the luxury residential custom electronics market space
Utilize our systems, such as Salesforce and NICE inContact, to manage cases and customer inquiries
What’s Your Impact
Your passion for excellence will leave each customer with the feeling of exceptional service and support
You will be essential to building relationships with new customers and fostering growth of small or underperforming accounts
You will help to grow and expand our company by promoting customer retention and sales of new and existing products
You will uphold our position as the industry leader with your communication, product knowledge and problem-solving skills
How you know you’re qualified 2 years of customer-centric, professional experience and High School diploma required
If you have
Must be located within commutable distance of Conshohocken, PA to accommodate in-office schedule
You have proficiency in Microsoft Word, Excel and PowerPoint and ability to efficiently work in a fast-paced environment while navigating multiple systems
What’s In It For You
Competitive and comprehensive benefits package
Opportunity to grow and develop your career through experiential learning, interactive trainings, shadowing and mentoring
Exposure to all areas of our business from engineering to production to sales
Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.
Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics
Additional information: Referrals increase your chances of interviewing at Lutron Electronics by 2x.
#J-18808-Ljbffr