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Trafilea

Omnichannel Outbound Lead - Remote - LATAM Based

Trafilea, New York, New York, us, 10261

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About Trafilea Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

We build and scale our own brands.

We invest in AI and automation like few others in eCom.

We test fast, grow fast, and help you do the same.

Be part of a dynamic, diverse, and talented global team.

100% Remote, USD competitive salary, paid time off, and more.

Key Responsibilities We’re looking for an

Outbound Omnichannel Lead

to own and optimize global outbound operations — ensuring flawless, on‑time execution across

Amazon FBA, B2B, and D2C

channels.

You’ll lead day‑to‑day operations with international 3PLs, align outbound capacity with forecasts, and build automation to increase visibility, speed, and accuracy. This is a high‑impact, analytical, and hands‑on role — ideal for someone who thrives at the intersection of logistics, process optimization, and data‑driven decision‑making.

Global Outbound Operations

Oversee daily outbound performance across

Amazon FBA, B2B, D2C, and international 3PLs , meeting all SLA and OTP targets.

Manage

Transfer Orders (TOs)

from creation to delivery across multiple GEOs.

Coordinate

special orders and marketing activations

(samples, events, launches).

Plan

3PL capacity

aligned with forecasts and major campaigns.

Amazon Operations

Lead

FBA replenishments, removals, and aged inventory

to maintain 99% instock and

Reconcile ERP vs. Seller Central data and resolve discrepancies.

Automate

inbound and inventory tracking

processes for efficiency.

Performance & Optimization

Monitor

daily KPIs

to keep backlog

Lead weekly reviews and automate reporting using

AI or BI tools .

Identify

cost‑saving and process improvement

opportunities with 3PLs.

Collaboration & Expansion

Partner with

Demand Planning, Marketplaces, and Logistics

for outbound priorities.

Support

new 3PL onboarding, GEO expansion,

and ERP integrations.

3–5 years

of experience in

logistics, fulfillment, or omnichannel operations , ideally in eCommerce.

Strong analytical skills with proficiency in

Excel, Google Sheets, ERP systems (NetSuite preferred), and Amazon Seller Central.

Demonstrated success managing

international 3PLs, outbound logistics, and KPI reporting.

Experience with

data visualization tools (Power BI, Tableau)

or SQL-based reporting.

Excellent communication skills in

English , with the ability to coordinate across teams and time zones.

Process‑oriented, disciplined, and resourceful — with a proven ability to

optimize and automate operations.

Comfortable working under pressure in a fast‑paced, global environment.

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