Logo
Team Architects

Customer Success Representative

Team Architects, San Antonio, Texas, United States, 78208

Save Job

Overview Location: Remote (Company HQ in San Antonio, TX)

Compensation: $50,000-$60,000/year + Monthly Bonuses + Benefits

Job Type: Full-time | Remote

About TurboPass

TurboPass is a fast-growing automotive fintech company helping dealerships and lenders streamline the deal verification process. We are dedicated to providing cutting-edge technology solutions that increase transparency, improve compliance, and enhance the customer experience.

Position Summary We are looking for a motivated and detail-oriented

Client Success Representative (CSR)

to join our team. In this role, you’ll be the main point of contact for our dealership clients—guiding them through onboarding, training, and ongoing usage of the TurboPass platform. You’ll play a key role in ensuring clients maximize the value of our tools while building strong, lasting relationships.

Responsibilities

Conduct onboarding and training sessions for new dealership accounts

Educate clients on how to use the TurboPass dashboard and integrated platforms

Support clients via phone, email, and virtual meetings

Proactively manage account activity and ensure proper product usage

Document all communications and activities in HubSpot

Communicate product value and identify success stories for SoTellUs and Google Reviews

Help drive product adoption and usage to meet success metrics

Qualifications

Experience in account management, client success, or sales

Must be bilingual in Spanish and English (both spoken & written)

Strong communication and relationship-building skills

Self-starter with the ability to work independently in a remote environment

Highly organized with attention to detail

Proficient in CRM tools (HubSpot preferred)

Preferred Experience (a Strong Plus)

Automotive dealership or auto finance industry experience

Experience as a lender representative working with dealerships

Benefits

Base salary of $50,000-$60,000 per year

Monthly performance-based bonus

Full benefits package

Work-from-home flexibility

Opportunity to grow with a rapidly scaling fintech company

Join the TurboPass Team

If you're passionate about client success and want to be part of a dynamic, growing team—apply today!

#J-18808-Ljbffr