Siemens Energy
Customer Technical Support Engineer – Siemens Energy
Job Snapshot
Fast‑paced, customer‑centric world. Help customers answer questions, evaluate technical issues, and provide leadership across organization and worldwide real and virtual teams. Approx. 25% travel, passport required. Support 24/7 operations. Willing to relocate if not in commuting distance of Trenton, NJ, or Olean, NY.
How You’ll Make An Impact
Support the Industrial Application steam turbine technical services with inspection plans, findings review, repair plans, shop repairs, and report writing.
Update fleet records for steam turbine and valve configurations and support technical services case queues.
Provide technical support for root cause investigations, inspection and repair quote support, and technical instructions for manufacturing, supply chain, or field service.
Lead and/or support steam turbine R&D projects with calculations, drawing issuance, and budget compliance.
Mark‑ups and information to drafting personnel; review, modify, sign‑off engineering drawings.
Provide technical instructions to field during turbine installation or troubleshooting; support cost reduction and process improvement initiatives.
What You Bring
Bachelor of Science in Engineering preferred. Mechanical field preferred. 3 years relevant experience and 1 year technical engineering experience with rotating equipment.
Problem‑solving mentality and collaboration with internal and external partners.
Rotating equipment product knowledge and familiarity with product design.
Root cause analysis knowledge and curiosity for customer‑focused solutions.
Background in reliability, manufacturing, design, or operations of rotating equipment, preferably steam turbines.
Legal authorization for employment in the U.S.; Siemens Energy employees with current visa sponsorship may be eligible for internal transfer.
Rewards & Benefits
Career growth and development opportunities
Supportive work culture
Company‑paid health and wellness benefits
Paid time off and holidays
401(k) savings plan with company match
Family building benefits
Parental leave
Base salary range: $73,000–$104,000. Benefits: paid time off, holiday pay, etc.
Location: Olean, NY (travel required). Recruitment details: https://jobs.siemens-energy.com/jobs
#J-18808-Ljbffr
Fast‑paced, customer‑centric world. Help customers answer questions, evaluate technical issues, and provide leadership across organization and worldwide real and virtual teams. Approx. 25% travel, passport required. Support 24/7 operations. Willing to relocate if not in commuting distance of Trenton, NJ, or Olean, NY.
How You’ll Make An Impact
Support the Industrial Application steam turbine technical services with inspection plans, findings review, repair plans, shop repairs, and report writing.
Update fleet records for steam turbine and valve configurations and support technical services case queues.
Provide technical support for root cause investigations, inspection and repair quote support, and technical instructions for manufacturing, supply chain, or field service.
Lead and/or support steam turbine R&D projects with calculations, drawing issuance, and budget compliance.
Mark‑ups and information to drafting personnel; review, modify, sign‑off engineering drawings.
Provide technical instructions to field during turbine installation or troubleshooting; support cost reduction and process improvement initiatives.
What You Bring
Bachelor of Science in Engineering preferred. Mechanical field preferred. 3 years relevant experience and 1 year technical engineering experience with rotating equipment.
Problem‑solving mentality and collaboration with internal and external partners.
Rotating equipment product knowledge and familiarity with product design.
Root cause analysis knowledge and curiosity for customer‑focused solutions.
Background in reliability, manufacturing, design, or operations of rotating equipment, preferably steam turbines.
Legal authorization for employment in the U.S.; Siemens Energy employees with current visa sponsorship may be eligible for internal transfer.
Rewards & Benefits
Career growth and development opportunities
Supportive work culture
Company‑paid health and wellness benefits
Paid time off and holidays
401(k) savings plan with company match
Family building benefits
Parental leave
Base salary range: $73,000–$104,000. Benefits: paid time off, holiday pay, etc.
Location: Olean, NY (travel required). Recruitment details: https://jobs.siemens-energy.com/jobs
#J-18808-Ljbffr