Ports America Shared Services, Inc.
Overview
In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations. Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations. Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!
Summary We are seeking a Claims Administrator to join our claims department. In this role, you will provide essential administrative support by managing non-compensatory claim files (medical only, with no time loss) as well as handling liability and cargo damage files. Your attention to detail and organizational skills will be crucial in ensuring efficient claims processing.
Essential Duties
Use of claim system to set up and adjust claim files
Administrative support and help desk for in house claims system
Written and verbal communication with medical, legal and governing agencies and internal operations and claims personnel
Claim intake and initial investigation and interview with claimants and key personnel and witnesses
Daily written and verbal communication with union employees and non-employed individuals filing claims
Ensuring statutory compliance with US Department of Labor filings and timelines and tort statutes
Research, information gathering regarding claims
Establish claim files electronically
Maintain and update claims filings
Maintain up to date claim diaries and notes within claims management system
Review and audit medical bills, repair invoices, and claim filings
Prepare outgoing correspondence
Review files, records, and other documents to obtain information to respond to requests
Gather data, compile information, and prepare reports
Maintain spreadsheet and in house claims system for record keeping and analysis
Work directly with claims manager remotely to handle all aspects of claims support through completion of claim file
Minimum Requirements (Education, Experience, Certifications)
Minimum of a high school diploma or GED
Claims office background 1+ years
Preferred Qualifications
Longshore or Maritime claims administration or equivalent insurance industry
Excellent computer skills including all Microsoft Office suite with intermediate Excel and Word
Excellent communication skills
Well organized, attention to detail
Ability to work efficiently and resourcefully with minimal supervision
Work effectively with remote staff
Working Conditions
General office environment
Note:
This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
Equal Opportunity Employer
Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Pay Transparency If you require additional information about our comprehensive data privacy policy, we invite you to contact us via email at human.resources@portsamerica.com.
Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.
Equal Opportunity / Rights Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Summary We are seeking a Claims Administrator to join our claims department. In this role, you will provide essential administrative support by managing non-compensatory claim files (medical only, with no time loss) as well as handling liability and cargo damage files. Your attention to detail and organizational skills will be crucial in ensuring efficient claims processing.
Essential Duties
Use of claim system to set up and adjust claim files
Administrative support and help desk for in house claims system
Written and verbal communication with medical, legal and governing agencies and internal operations and claims personnel
Claim intake and initial investigation and interview with claimants and key personnel and witnesses
Daily written and verbal communication with union employees and non-employed individuals filing claims
Ensuring statutory compliance with US Department of Labor filings and timelines and tort statutes
Research, information gathering regarding claims
Establish claim files electronically
Maintain and update claims filings
Maintain up to date claim diaries and notes within claims management system
Review and audit medical bills, repair invoices, and claim filings
Prepare outgoing correspondence
Review files, records, and other documents to obtain information to respond to requests
Gather data, compile information, and prepare reports
Maintain spreadsheet and in house claims system for record keeping and analysis
Work directly with claims manager remotely to handle all aspects of claims support through completion of claim file
Minimum Requirements (Education, Experience, Certifications)
Minimum of a high school diploma or GED
Claims office background 1+ years
Preferred Qualifications
Longshore or Maritime claims administration or equivalent insurance industry
Excellent computer skills including all Microsoft Office suite with intermediate Excel and Word
Excellent communication skills
Well organized, attention to detail
Ability to work efficiently and resourcefully with minimal supervision
Work effectively with remote staff
Working Conditions
General office environment
Note:
This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
Equal Opportunity Employer
Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Pay Transparency If you require additional information about our comprehensive data privacy policy, we invite you to contact us via email at human.resources@portsamerica.com.
Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.
Equal Opportunity / Rights Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr