Marex
Overview
Application Support Analyst - Capital Markets role at Marex. The Application Support team provides technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders (Capital Markets). This role requires driving resolution of day-to-day issues, managing incidents and outages to resolution, and close partnership with the infrastructure team, the service desk, and the wider IT group. Responsibilities
Provide support for all trading and back-office platforms offered by Marex to both internal and external client base. Support business users offering second- and third-line support. Create and deploy PowerShell scripts providing a range of business functions. Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation; produce and regularly maintain to a high standard. Ensure active tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage exchange relationships and project manage mandatory upgrades. Manage technical client onboarding. Complete exchange reporting and compliance audits. Provide consultative sales support. Manage client technical requirements within Marex technology department. Complete monthly transactional and volume reporting across all systems. Ensuring compliance with the company’s regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role, or any other activities for which you have any level of responsibility To report any breaches of policy to Compliance and/ or your supervisor as required. To escalate risk events immediately. To provide input to risk management processes, as required. The Company may require you to carry out other duties from time to time. Competencies, Skills, and Experience
A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast-paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Bachelor’s degree in a relevant field preferred. Solid background in Windows, Linux/Unix OS, including SQL and Oracle database architecture. Experience gained in a financial services background, ideally banking. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Must be able to work under demanding conditions with a calm demeanour. Ability to work as part of a team in an environment with changing expectations. Proven ability to show a proactiveness in picking up issues and improving existing processes. Process-driven and systematic mindset. Experience with ITIL and change management processes. Excellent documentation, communication, and organizational skills. Ability to build strong relationships with Application Development teams and business sponsors. General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC Energy trade. Experience in exchange and vendor management with a view to project manage exchange/system critical upgrades. Knowledge of server-side infrastructure and admin tools to include TT, Stellar, Fidessa. Ability to work shifts patterns (if required). Knowledge of Fix Messaging protocol, including support experience. Knowledge of market connectivity protocols for key global derivative, commodity, cash, and equity market. Experience in technical onboarding of new APIs and systems. Prior experience in a consultative sales support role, liaising directly with clients in a technical capacity. Knowledge and expertise in high frequency trading platforms. Excellent verbal and written communication skills. Salary
Salary Range:
$125,000 to $170,000 per year and eligible for discretionary bonus. Benefits and Company Values
Marex is committed to equal opportunity and values a diverse workforce. See company values below. Company Values
Respect – Integrity – Collaborative – Developing our People – Adaptable and Nimble. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.
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Application Support Analyst - Capital Markets role at Marex. The Application Support team provides technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders (Capital Markets). This role requires driving resolution of day-to-day issues, managing incidents and outages to resolution, and close partnership with the infrastructure team, the service desk, and the wider IT group. Responsibilities
Provide support for all trading and back-office platforms offered by Marex to both internal and external client base. Support business users offering second- and third-line support. Create and deploy PowerShell scripts providing a range of business functions. Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation; produce and regularly maintain to a high standard. Ensure active tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage exchange relationships and project manage mandatory upgrades. Manage technical client onboarding. Complete exchange reporting and compliance audits. Provide consultative sales support. Manage client technical requirements within Marex technology department. Complete monthly transactional and volume reporting across all systems. Ensuring compliance with the company’s regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role, or any other activities for which you have any level of responsibility To report any breaches of policy to Compliance and/ or your supervisor as required. To escalate risk events immediately. To provide input to risk management processes, as required. The Company may require you to carry out other duties from time to time. Competencies, Skills, and Experience
A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast-paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Bachelor’s degree in a relevant field preferred. Solid background in Windows, Linux/Unix OS, including SQL and Oracle database architecture. Experience gained in a financial services background, ideally banking. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Must be able to work under demanding conditions with a calm demeanour. Ability to work as part of a team in an environment with changing expectations. Proven ability to show a proactiveness in picking up issues and improving existing processes. Process-driven and systematic mindset. Experience with ITIL and change management processes. Excellent documentation, communication, and organizational skills. Ability to build strong relationships with Application Development teams and business sponsors. General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC Energy trade. Experience in exchange and vendor management with a view to project manage exchange/system critical upgrades. Knowledge of server-side infrastructure and admin tools to include TT, Stellar, Fidessa. Ability to work shifts patterns (if required). Knowledge of Fix Messaging protocol, including support experience. Knowledge of market connectivity protocols for key global derivative, commodity, cash, and equity market. Experience in technical onboarding of new APIs and systems. Prior experience in a consultative sales support role, liaising directly with clients in a technical capacity. Knowledge and expertise in high frequency trading platforms. Excellent verbal and written communication skills. Salary
Salary Range:
$125,000 to $170,000 per year and eligible for discretionary bonus. Benefits and Company Values
Marex is committed to equal opportunity and values a diverse workforce. See company values below. Company Values
Respect – Integrity – Collaborative – Developing our People – Adaptable and Nimble. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.
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