Charter College
Overview
Financial Aid Advisor (Full Time) — In this role, you will be a member of the Student Finance team that closely partners with the Admissions team. The primary focus is to explain all funding sources available to a student and ensure all necessary documentation is complete and submitted to the Student Finance department for each enrolled student. The Financial Aid Advisor conducts effective appointments that provide clear and concise information to students and their families. This position reports directly to the Financial Aid Manager (FAM). Base pay range: $21.00/hr - $23.00/hr. This range is provided by Charter College. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Responsibilities
Meet with students through video, face-to-face, or by phone to explain all available funding programs and requirements and present funding eligibility for Federal Title IV funds and alternative resources. Screen students for various funding types, assisting the student with securing all available resources. Collect all required documentation to complete the initial financial aid process with the student and assist in securing adequate funding sources to cover all educational expenses. Provide entrance counseling to students to encourage responsible debt management and ensure regulatory compliance. Review Charter College credits with students, ensuring students are knowledgeable about payments. Adhere to regulations as set forth by governing agencies and institutional policies. Collect and process necessary paperwork required for the Student Finance Department to approve the plan and package students. Meet or exceed established deadlines for submission of all collected paperwork to the Student Finance Department. Ensure timely addition of all activities in CampusNexus, including updating notes as needed for each student. Guide students to the appropriate department when issues such as dropping courses or withdrawing from the College arise. Assist with VA certification and audits when required. Document all activities in CampusNexus in a timely manner. Provide outstanding customer service to students, ensuring the student is comfortable with their financial aid plan. Provide outstanding customer service to other team members and departments. Other duties as assigned. Qualifications and Skills
All Federal Student Loans must not be in default to gain access to the National Student Loan Data System (NSLDS). Continued employment is contingent on Federal Student Loans being in good standing. Associates degree preferred. Customer service experience required. Strong interpersonal, communication, and computer skills preferred. Detail oriented and well-organized. Positive attitude. Ability to work in a fast-paced environment. Working knowledge of sales center techniques, technologies, tools, and resources. Proficient computer skills in Word, Excel, database software, and use of Internet. Must be punctual, responsible, ethical, and able to work independently. Varied shifts Monday - Thursday 8:00 AM - 8:00 PM, Friday 8:00 AM - 5:00 PM and/or Saturday 8:00 AM – 5:00 PM as needed to support Admissions. Occasional overnight travel may be required. Compensation
Hourly Non-Exempt position. Hourly Hiring Wage: $21.00-$23.00/hr. Compensation dependent on experience, knowledge and education level. Benefits
401(k) and 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Application Question
This position requires that you do not have any Federal Student Loans in default. Please confirm you do not. Experience
Customer service: 2 years (Required) Microsoft Office: 2 years (Required) College Financial Aid Advisor: 1 year (Required) Relocation
Pasco, WA 99301: Relocate before starting work (Required) Work Location
In person We are committed to diversity. Charter College is an Equal Opportunity Employer. About Charter College
Charter College is a private, independent institution of higher education that emphasizes a new direction for continuing education. Charter College is not a liberal arts college, university, or a vocational school. We offer career training programs in healthcare, business, legal, criminal justice, information technology and select trade careers. We strive to provide our students with a career-focused education that is both relevant in today’s workspace and cutting-edge in technology and focus. https://www.chartercollege.edu/jobs
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Financial Aid Advisor (Full Time) — In this role, you will be a member of the Student Finance team that closely partners with the Admissions team. The primary focus is to explain all funding sources available to a student and ensure all necessary documentation is complete and submitted to the Student Finance department for each enrolled student. The Financial Aid Advisor conducts effective appointments that provide clear and concise information to students and their families. This position reports directly to the Financial Aid Manager (FAM). Base pay range: $21.00/hr - $23.00/hr. This range is provided by Charter College. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Responsibilities
Meet with students through video, face-to-face, or by phone to explain all available funding programs and requirements and present funding eligibility for Federal Title IV funds and alternative resources. Screen students for various funding types, assisting the student with securing all available resources. Collect all required documentation to complete the initial financial aid process with the student and assist in securing adequate funding sources to cover all educational expenses. Provide entrance counseling to students to encourage responsible debt management and ensure regulatory compliance. Review Charter College credits with students, ensuring students are knowledgeable about payments. Adhere to regulations as set forth by governing agencies and institutional policies. Collect and process necessary paperwork required for the Student Finance Department to approve the plan and package students. Meet or exceed established deadlines for submission of all collected paperwork to the Student Finance Department. Ensure timely addition of all activities in CampusNexus, including updating notes as needed for each student. Guide students to the appropriate department when issues such as dropping courses or withdrawing from the College arise. Assist with VA certification and audits when required. Document all activities in CampusNexus in a timely manner. Provide outstanding customer service to students, ensuring the student is comfortable with their financial aid plan. Provide outstanding customer service to other team members and departments. Other duties as assigned. Qualifications and Skills
All Federal Student Loans must not be in default to gain access to the National Student Loan Data System (NSLDS). Continued employment is contingent on Federal Student Loans being in good standing. Associates degree preferred. Customer service experience required. Strong interpersonal, communication, and computer skills preferred. Detail oriented and well-organized. Positive attitude. Ability to work in a fast-paced environment. Working knowledge of sales center techniques, technologies, tools, and resources. Proficient computer skills in Word, Excel, database software, and use of Internet. Must be punctual, responsible, ethical, and able to work independently. Varied shifts Monday - Thursday 8:00 AM - 8:00 PM, Friday 8:00 AM - 5:00 PM and/or Saturday 8:00 AM – 5:00 PM as needed to support Admissions. Occasional overnight travel may be required. Compensation
Hourly Non-Exempt position. Hourly Hiring Wage: $21.00-$23.00/hr. Compensation dependent on experience, knowledge and education level. Benefits
401(k) and 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Application Question
This position requires that you do not have any Federal Student Loans in default. Please confirm you do not. Experience
Customer service: 2 years (Required) Microsoft Office: 2 years (Required) College Financial Aid Advisor: 1 year (Required) Relocation
Pasco, WA 99301: Relocate before starting work (Required) Work Location
In person We are committed to diversity. Charter College is an Equal Opportunity Employer. About Charter College
Charter College is a private, independent institution of higher education that emphasizes a new direction for continuing education. Charter College is not a liberal arts college, university, or a vocational school. We offer career training programs in healthcare, business, legal, criminal justice, information technology and select trade careers. We strive to provide our students with a career-focused education that is both relevant in today’s workspace and cutting-edge in technology and focus. https://www.chartercollege.edu/jobs
#J-18808-Ljbffr