Penn State University
Application Instructions
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Position Specifics Penn State Abington is seeking applicants for the position of Financial Aid Counselor. This position primarily provides personal and financial aid application counseling to students and families, assists in the administration of the financial aid program, and makes decisions to award funds to students eligible for scholarships, grants, and college work-study. The Financial Aid Counselor is also responsible for auditing and reconciling financial aid accounts and packaging financial aid awards and the dissemination of information for student financial assistance through face to face, email, and phone counseling.
Job Responsibilities
Advise and counsel students and parents regarding the financial aid process.
Provide intake services, taking student/parent phone calls, responding to email, assisting visitors within the office.
Analyze and evaluate student financial needs, and advise on availability of financial assistance.
Monitor and coordinate the processing of verification and certification changes needed due to eligibility changes resulting from FAFSA data changes.
Develop and maintain strong working knowledge of all federal, state, and University student aid regulations, policies, and procedures.
Responsible for awarding, monitoring, and oversight of federal, state and university student aid.
Work with the Office of Student Aid's Application and Eligibility Services staff to monitor both eligibility and review aid processes.
Collaborate with other campus aid representatives, University personnel and outside agencies in the administration of aid applicants' verification and certification eligibility reviews programs.
Coordinate the financial aid communication strategies.
Work some evening and weekends representing the Office of Financial Aid at admission and financial aid events.
Present financial aid information to small and large audiences.
Required & Preferred Qualifications
Typically requires a Bachelor's degree in a related field and 3+ years of relevant experience or an equivalent combination of education and experience.
Proficient and comprehensive knowledge of all federal, state and University student aid regulations, policies, and procedures.
Dedication to excellent customer service and the motivation to help students succeed.
Ability to communicate in an effective and professional manner with detailed and sensitive information.
Strong work ethic and attention to detail.
Critical thinking and creative problem-solving skills.
Ability to work independently and collaboratively.
Demonstrated commitment to access and inclusion.
Excellent writing, presentation, and organizational skills.
Proficiency in student information systems and Microsoft Office is preferred.
Willingness to work some evenings and weekends as needed.
Background Checks/Clearances
PA State Police Criminal Background Check.
PA Child Abuse History Clearance Form.
Federal (FBI) Fingerprint Criminal Background Check.
Application Instructions For full consideration, applicants must submit a cover letter and resume with their application.
EEO STATEMENTS Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
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CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Position Specifics Penn State Abington is seeking applicants for the position of Financial Aid Counselor. This position primarily provides personal and financial aid application counseling to students and families, assists in the administration of the financial aid program, and makes decisions to award funds to students eligible for scholarships, grants, and college work-study. The Financial Aid Counselor is also responsible for auditing and reconciling financial aid accounts and packaging financial aid awards and the dissemination of information for student financial assistance through face to face, email, and phone counseling.
Job Responsibilities
Advise and counsel students and parents regarding the financial aid process.
Provide intake services, taking student/parent phone calls, responding to email, assisting visitors within the office.
Analyze and evaluate student financial needs, and advise on availability of financial assistance.
Monitor and coordinate the processing of verification and certification changes needed due to eligibility changes resulting from FAFSA data changes.
Develop and maintain strong working knowledge of all federal, state, and University student aid regulations, policies, and procedures.
Responsible for awarding, monitoring, and oversight of federal, state and university student aid.
Work with the Office of Student Aid's Application and Eligibility Services staff to monitor both eligibility and review aid processes.
Collaborate with other campus aid representatives, University personnel and outside agencies in the administration of aid applicants' verification and certification eligibility reviews programs.
Coordinate the financial aid communication strategies.
Work some evening and weekends representing the Office of Financial Aid at admission and financial aid events.
Present financial aid information to small and large audiences.
Required & Preferred Qualifications
Typically requires a Bachelor's degree in a related field and 3+ years of relevant experience or an equivalent combination of education and experience.
Proficient and comprehensive knowledge of all federal, state and University student aid regulations, policies, and procedures.
Dedication to excellent customer service and the motivation to help students succeed.
Ability to communicate in an effective and professional manner with detailed and sensitive information.
Strong work ethic and attention to detail.
Critical thinking and creative problem-solving skills.
Ability to work independently and collaboratively.
Demonstrated commitment to access and inclusion.
Excellent writing, presentation, and organizational skills.
Proficiency in student information systems and Microsoft Office is preferred.
Willingness to work some evenings and weekends as needed.
Background Checks/Clearances
PA State Police Criminal Background Check.
PA Child Abuse History Clearance Form.
Federal (FBI) Fingerprint Criminal Background Check.
Application Instructions For full consideration, applicants must submit a cover letter and resume with their application.
EEO STATEMENTS Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
#J-18808-Ljbffr