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.Academic Success Manager (m/f/d) page is loaded## Academic Success Manager (m/f/d)locations:
Munich:
Berlintime type:
Full timeposted on:
Posted Todayjob requisition id:
R101229**Position: Academic Success Manager - DACH Region****Location: Germany, Munich or Berlin****Languages: German and English****About our Team**
In Global Medical Education, we are trusted partners to health education institutions worldwide. The Academic Success team focuses on faculty and student engagement, ensuring their success and satisfaction in adopting Elsevier solutions.**About the Role**
As Academic Success Manager for the DACH region, you will be a trusted advisor to our customers while safeguarding the revenue base. You will identify new opportunities within health workforce education institutions and help them derive maximum value from our content and platforms through engaging training sessions.**Responsibilities*** Drive demand for Elsevier e-solutions and content within the DACH healthcare education market* Generate opportunities for e-solutions and collaborate with the institutional sales team to convert leads* Identify key decision makers and position solutions effectively* Manage onboarding and implementation of educational e-solutions, particularly with faculty, students, and librarians* Support ongoing usage through face-to-face and online training, product presentations, and demonstrations* Collect customer feedback and share insights with Content, Marketing, Product, and Sales teams**Requirements*** Strong team player with the ability to collaborate effectively within a matrix organization* Excellent communication and presentation skills with enthusiasm for sharing knowledge* Proven experience in customer-facing roles within academic, educational, content, or software organizations* Ability to establish rapport and credibility at all organizational levels* Knowledge of the structure and decision-making processes of educational institutions in the DACH region* Fluency in both German and English (native or near-native German proficiency required)* Willingness to travel up to 50% within the DACH region* Valid driving license**Work in a way that works for you**
We support flexible working hours and promote a healthy work/life balance, with initiatives to support your well-being and long-term growth.**Join Us**
We are committed to diversity and inclusion. At Elsevier, you will find an inclusive, innovative environment that values your contributions.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our
or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.[](blob:https://relx.wd3.myworkdayjobs.com/a8bea071-c7df-4285-9348-b7d99afc0f80)0:00 / 3:21RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate. #J-18808-Ljbffr
Munich:
Berlintime type:
Full timeposted on:
Posted Todayjob requisition id:
R101229**Position: Academic Success Manager - DACH Region****Location: Germany, Munich or Berlin****Languages: German and English****About our Team**
In Global Medical Education, we are trusted partners to health education institutions worldwide. The Academic Success team focuses on faculty and student engagement, ensuring their success and satisfaction in adopting Elsevier solutions.**About the Role**
As Academic Success Manager for the DACH region, you will be a trusted advisor to our customers while safeguarding the revenue base. You will identify new opportunities within health workforce education institutions and help them derive maximum value from our content and platforms through engaging training sessions.**Responsibilities*** Drive demand for Elsevier e-solutions and content within the DACH healthcare education market* Generate opportunities for e-solutions and collaborate with the institutional sales team to convert leads* Identify key decision makers and position solutions effectively* Manage onboarding and implementation of educational e-solutions, particularly with faculty, students, and librarians* Support ongoing usage through face-to-face and online training, product presentations, and demonstrations* Collect customer feedback and share insights with Content, Marketing, Product, and Sales teams**Requirements*** Strong team player with the ability to collaborate effectively within a matrix organization* Excellent communication and presentation skills with enthusiasm for sharing knowledge* Proven experience in customer-facing roles within academic, educational, content, or software organizations* Ability to establish rapport and credibility at all organizational levels* Knowledge of the structure and decision-making processes of educational institutions in the DACH region* Fluency in both German and English (native or near-native German proficiency required)* Willingness to travel up to 50% within the DACH region* Valid driving license**Work in a way that works for you**
We support flexible working hours and promote a healthy work/life balance, with initiatives to support your well-being and long-term growth.**Join Us**
We are committed to diversity and inclusion. At Elsevier, you will find an inclusive, innovative environment that values your contributions.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our
or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.[](blob:https://relx.wd3.myworkdayjobs.com/a8bea071-c7df-4285-9348-b7d99afc0f80)0:00 / 3:21RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate. #J-18808-Ljbffr