New York Hilton Midtown
Housekeeping Manager - New York Hilton Midtown
New York Hilton Midtown, New York, New York, us, 10261
Housekeeping Manager - New York Hilton Midtown
Placed right in the heart of the action, the New York Hilton Midtown is looking for its next Housekeeping Manager! This hotel offers 1,878 elegantly appointed guestrooms and an impressive 150,000 square feet of versatile event space. With 49 meeting rooms, including the largest ballroom spanning 21,673 square feet, it’s an ideal destination for conferences, conventions, and upscale gatherings in the heart of Manhattan. Our ideal candidate will have at least two years of experience in hotel housekeeping and be familiar with working in a unionized environment. Strong multitasking skills are essential, along with the ability to lead, train, and manage teams effectively. Shift Pattern:
This role requires full availability to work any day of the week, including weekends and holidays. Candidates must be flexible to work both AM and PM shifts without any scheduling restriction. Salary Range:
Range for this position is $70,000-75,000.00 annually and will be aligned with the candidate’s experience and qualifications. The Benefits
– Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs What will I be doing:
As a Housekeeping Manager, you would be responsible for directing and organizing activities of the housekeeping department to maximize profits through outstanding customer service. Specifically, you would be responsible for performing the following tasks to the highest standards: Train Housekeeping Team Members in proper work procedures and techniques. Supervise and monitor work performance of Team Members by conducting room inspections. Responsible for scheduling assignments for the team. Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs housekeeping staff. Observes performance and encourages improvement. Attend various operational related meetings to obtain and disseminate pertinent information. Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and Team Members. Manages Housekeeping operations through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgement. Uses creative management skills to solve problems. Ensures compliance with Hilton standards to ensure consistent high quality guest relations. Provides coaching and counseling of Team Members and conducts performance reviews when needed. Encourages a team spirit amongst staff members with leadership and guidance. What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality
- We're Passionate About Delivering Exceptional Guest Experiences. Integrity
- We do the right thing, all the time. Leadership
- We're leaders in our industry and in our communities. Teamwork
- We're team players in everything we do. Ownership
- We're the owners of our actions and decisions. Now
- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is an Equal Opportunity Employer.
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Placed right in the heart of the action, the New York Hilton Midtown is looking for its next Housekeeping Manager! This hotel offers 1,878 elegantly appointed guestrooms and an impressive 150,000 square feet of versatile event space. With 49 meeting rooms, including the largest ballroom spanning 21,673 square feet, it’s an ideal destination for conferences, conventions, and upscale gatherings in the heart of Manhattan. Our ideal candidate will have at least two years of experience in hotel housekeeping and be familiar with working in a unionized environment. Strong multitasking skills are essential, along with the ability to lead, train, and manage teams effectively. Shift Pattern:
This role requires full availability to work any day of the week, including weekends and holidays. Candidates must be flexible to work both AM and PM shifts without any scheduling restriction. Salary Range:
Range for this position is $70,000-75,000.00 annually and will be aligned with the candidate’s experience and qualifications. The Benefits
– Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs What will I be doing:
As a Housekeeping Manager, you would be responsible for directing and organizing activities of the housekeeping department to maximize profits through outstanding customer service. Specifically, you would be responsible for performing the following tasks to the highest standards: Train Housekeeping Team Members in proper work procedures and techniques. Supervise and monitor work performance of Team Members by conducting room inspections. Responsible for scheduling assignments for the team. Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs housekeeping staff. Observes performance and encourages improvement. Attend various operational related meetings to obtain and disseminate pertinent information. Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and Team Members. Manages Housekeeping operations through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgement. Uses creative management skills to solve problems. Ensures compliance with Hilton standards to ensure consistent high quality guest relations. Provides coaching and counseling of Team Members and conducts performance reviews when needed. Encourages a team spirit amongst staff members with leadership and guidance. What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality
- We're Passionate About Delivering Exceptional Guest Experiences. Integrity
- We do the right thing, all the time. Leadership
- We're leaders in our industry and in our communities. Teamwork
- We're team players in everything we do. Ownership
- We're the owners of our actions and decisions. Now
- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is an Equal Opportunity Employer.
#J-18808-Ljbffr