Hilton Worldwide, Inc.
Housekeeping Manager - New York Hilton Midtown
Hilton Worldwide, Inc., New York, New York, us, 10261
Overview
Housekeeping Manager - New York Hilton Midtown (HOT0BYO2) This hotel offers 1,878 guestrooms and 150,000 square feet of versatile event space with 49 meeting rooms, including a 21,673 square foot ballroom, in the heart of Manhattan. Role Details
Shift Pattern:
This role requires full availability to work any day of the week, including weekends and holidays. Candidates must be flexible to work both AM and PM shifts without scheduling restrictions. Salary Range:
$70,000–$75,000 annually, aligned with experience and qualifications. The Benefits
Hilton supports team member wellbeing with programs and benefits such as: Access to pay when you need it through DailyPay Medical insurance coverage for you and your family Mental health resources including Employee Assistance Program Go Hilton travel program: 100 nights of discounted travel Parental leave for new parents Debt-Free Education: access to educational credentials through Guild Education 401K plan and company match Hilton Shares (ESPP) with 15% discount on purchases Career growth and development Recognition and rewards programs Note: Benefits may vary by property terms and applicable collective bargaining agreements. Responsibilities
Direct and organize housekeeping department activities to maximize profits through outstanding customer service. Train Housekeeping Team Members in proper work procedures and techniques. Supervise and monitor work performance by conducting room inspections. Schedule assignments for the team. Communicate effectively to provide clear direction; assign and instruct staff; observe performance and encourage improvement; participate in operational meetings as needed. Greet customers promptly with a friendly and professional demeanor; listen to and understand requests from guests and team members. Manage housekeeping operations during stress or emergencies; resolve guest concerns using discretion and judgment. Apply creative management to solve problems; ensure compliance with Hilton standards for consistent guest relations. Provide coaching and counseling; conduct performance reviews when needed; foster a collaborative team environment. #LI-ZR1 What are we looking for?
Hilton seeks team members who align with our values and demonstrate key attributes that support high-quality service and results: Values:
Hospitality, Integrity, Leadership, Teamwork, Ownership, Now Attributes:
Quality, Productivity, Customer Focus What will it be like to work for this Hilton Worldwide Brand?
Hilton Hotels & Resorts is a well-known, innovative hospitality leader offering best-in-class products, services, and amenities to ensure each guest feels cared for, valued, and respected. For more information, visit www.hiltonworldwide.com. *This information highlights major benefits. Wages, retirement, and paid time off benefits are specific to location and position.
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Housekeeping Manager - New York Hilton Midtown (HOT0BYO2) This hotel offers 1,878 guestrooms and 150,000 square feet of versatile event space with 49 meeting rooms, including a 21,673 square foot ballroom, in the heart of Manhattan. Role Details
Shift Pattern:
This role requires full availability to work any day of the week, including weekends and holidays. Candidates must be flexible to work both AM and PM shifts without scheduling restrictions. Salary Range:
$70,000–$75,000 annually, aligned with experience and qualifications. The Benefits
Hilton supports team member wellbeing with programs and benefits such as: Access to pay when you need it through DailyPay Medical insurance coverage for you and your family Mental health resources including Employee Assistance Program Go Hilton travel program: 100 nights of discounted travel Parental leave for new parents Debt-Free Education: access to educational credentials through Guild Education 401K plan and company match Hilton Shares (ESPP) with 15% discount on purchases Career growth and development Recognition and rewards programs Note: Benefits may vary by property terms and applicable collective bargaining agreements. Responsibilities
Direct and organize housekeeping department activities to maximize profits through outstanding customer service. Train Housekeeping Team Members in proper work procedures and techniques. Supervise and monitor work performance by conducting room inspections. Schedule assignments for the team. Communicate effectively to provide clear direction; assign and instruct staff; observe performance and encourage improvement; participate in operational meetings as needed. Greet customers promptly with a friendly and professional demeanor; listen to and understand requests from guests and team members. Manage housekeeping operations during stress or emergencies; resolve guest concerns using discretion and judgment. Apply creative management to solve problems; ensure compliance with Hilton standards for consistent guest relations. Provide coaching and counseling; conduct performance reviews when needed; foster a collaborative team environment. #LI-ZR1 What are we looking for?
Hilton seeks team members who align with our values and demonstrate key attributes that support high-quality service and results: Values:
Hospitality, Integrity, Leadership, Teamwork, Ownership, Now Attributes:
Quality, Productivity, Customer Focus What will it be like to work for this Hilton Worldwide Brand?
Hilton Hotels & Resorts is a well-known, innovative hospitality leader offering best-in-class products, services, and amenities to ensure each guest feels cared for, valued, and respected. For more information, visit www.hiltonworldwide.com. *This information highlights major benefits. Wages, retirement, and paid time off benefits are specific to location and position.
#J-18808-Ljbffr