One Plant
Company Overview
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features high quality, awarded cannabis products in America. With dozens of locations nationwide, Sunnyside dispensaries provide a welcoming, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. Our SEED initiative supports equal opportunity by focusing on Social Equity and Educational Development. Cresco Labs aims to revolutionize and lead the nation’s cannabis industry with focus on quality, consistency, integrity, and professionalism. If you’re interested in joining our mission, please review the information below.
Mission Statement
At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move into. Job Summary
The Retail Store Manager of Sunnyside South Beloit, IL is responsible for day-to-day team leadership and delivering a profitable business which supports Cresco Labs’ mission to normalize, professionalize and revolutionize the cannabis industry. You will ensure the dispensary achieves or exceeds all key metrics and goals across all aspects of the dispensary including customer acquisition and loyalty, merchandising, operations, and talent development. This role will serve as the link between the Sunnyside brand vision of providing access to consistent high-quality cannabis knowledge and the operations of the store. At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Dispensary Manager, you will have: Responsibilities
People Management:
Build and sustain a high-performing team through employee selection, onboarding, coaching and clear accountability for results. Conduct at least monthly 1:1 quality conversations with each assistant manager and quarterly 1:1s with each store employee. Assess team performance, skill gaps, and career aspirations of employees; provide resources, trainings or procedures to support team needs. Analyze and determine effective headcount requirements and labor schedules that account for store sales trends, department objectives and labor laws. Motivate and inspire the dispensary team to exceed revenue targets and KPIs, with emphasis on selling and cross-selling techniques. Partner with Human Resources to resolve employee relations issues. Ensure employees are knowledgeable and coached to navigate regulatory changes. Ensure a clean and safe environment for employees and customers. Sales & Operational Excellence:
Provide regular updates, feedback, and solutions to corporate retail leadership across all areas of dispensary operations. Establish and nurture key business partner relationships across Human Resources, Outreach, Compliance, Security, Employees Health & Safety, Marketing, Construction and IT. Drive profitable sales through forecasting, scheduling, outstanding customer service and execution of programs and initiatives. Identify business and competitor risks; analyze metrics to help increase market share. Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and attract new patients. Establish daily operations procedures with an eye toward improvement and efficiency. Oversee inventory activities ensuring product requirements are met and deliveries are on time. Maintain accurate records of all dispensary activities including daily cash reconciliations, guest records, sales, deliveries and returns. Perform monthly audit reporting and store visit checklist with Area Manager. Ensure compliance with all company policies, procedures, state, and local laws. Serve as point of contact for state regulators and local authorities, overseeing inspections or audits. Who You Are
You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success. You enjoy people and delivering exceptional customer experiences to build loyalty. You inspire others and have a passion for coaching, developing, and leading teams while driving a profitable business. You hold yourself to a high level of integrity and lead by example in a highly regulated industry. Qualifications
Bachelor’s degree in business or comparable experience. 5-7 years of retail management experience required; Cannabis knowledge or dispensary leadership experience a plus. Experience managing teams of 10 or more with layers of leadership, preferably in a high-volume location. Demonstrated ability to learn, apply and teach others technical, product-related information in a professional consultative manner. Experience working closely with HR teams and processes. A high level of integrity, personal motivation, and sense of urgency. Proficient in MS Office, highly proficient in MS Excel with data entry and data management experience. Strong business acumen with excellent communication, attention to detail and interpersonal skills. Available to work all hours of operation including nights, weekends and holidays. Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance). Benefits
Cresco Labs offers a robust benefits package including major medical, dental and vision insurance, a 401(K) match, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer paid holidays and paid time off, annual discretionary bonuses, stock options, and participation in an employee discount program. Eligibility varies by role and location. Additional Requirements
Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. CCPA Notice: Please review the California Employee Privacy Notice regarding Sunnyside and Cresco Labs’ policies relating to collection, use, and disclosure of personal information. Applicants with disabilities may contact for alternative formats. If you suspect a scam, report to Report-a-spam@crescolabs.com.
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Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features high quality, awarded cannabis products in America. With dozens of locations nationwide, Sunnyside dispensaries provide a welcoming, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. Our SEED initiative supports equal opportunity by focusing on Social Equity and Educational Development. Cresco Labs aims to revolutionize and lead the nation’s cannabis industry with focus on quality, consistency, integrity, and professionalism. If you’re interested in joining our mission, please review the information below.
Mission Statement
At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move into. Job Summary
The Retail Store Manager of Sunnyside South Beloit, IL is responsible for day-to-day team leadership and delivering a profitable business which supports Cresco Labs’ mission to normalize, professionalize and revolutionize the cannabis industry. You will ensure the dispensary achieves or exceeds all key metrics and goals across all aspects of the dispensary including customer acquisition and loyalty, merchandising, operations, and talent development. This role will serve as the link between the Sunnyside brand vision of providing access to consistent high-quality cannabis knowledge and the operations of the store. At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Dispensary Manager, you will have: Responsibilities
People Management:
Build and sustain a high-performing team through employee selection, onboarding, coaching and clear accountability for results. Conduct at least monthly 1:1 quality conversations with each assistant manager and quarterly 1:1s with each store employee. Assess team performance, skill gaps, and career aspirations of employees; provide resources, trainings or procedures to support team needs. Analyze and determine effective headcount requirements and labor schedules that account for store sales trends, department objectives and labor laws. Motivate and inspire the dispensary team to exceed revenue targets and KPIs, with emphasis on selling and cross-selling techniques. Partner with Human Resources to resolve employee relations issues. Ensure employees are knowledgeable and coached to navigate regulatory changes. Ensure a clean and safe environment for employees and customers. Sales & Operational Excellence:
Provide regular updates, feedback, and solutions to corporate retail leadership across all areas of dispensary operations. Establish and nurture key business partner relationships across Human Resources, Outreach, Compliance, Security, Employees Health & Safety, Marketing, Construction and IT. Drive profitable sales through forecasting, scheduling, outstanding customer service and execution of programs and initiatives. Identify business and competitor risks; analyze metrics to help increase market share. Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and attract new patients. Establish daily operations procedures with an eye toward improvement and efficiency. Oversee inventory activities ensuring product requirements are met and deliveries are on time. Maintain accurate records of all dispensary activities including daily cash reconciliations, guest records, sales, deliveries and returns. Perform monthly audit reporting and store visit checklist with Area Manager. Ensure compliance with all company policies, procedures, state, and local laws. Serve as point of contact for state regulators and local authorities, overseeing inspections or audits. Who You Are
You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success. You enjoy people and delivering exceptional customer experiences to build loyalty. You inspire others and have a passion for coaching, developing, and leading teams while driving a profitable business. You hold yourself to a high level of integrity and lead by example in a highly regulated industry. Qualifications
Bachelor’s degree in business or comparable experience. 5-7 years of retail management experience required; Cannabis knowledge or dispensary leadership experience a plus. Experience managing teams of 10 or more with layers of leadership, preferably in a high-volume location. Demonstrated ability to learn, apply and teach others technical, product-related information in a professional consultative manner. Experience working closely with HR teams and processes. A high level of integrity, personal motivation, and sense of urgency. Proficient in MS Office, highly proficient in MS Excel with data entry and data management experience. Strong business acumen with excellent communication, attention to detail and interpersonal skills. Available to work all hours of operation including nights, weekends and holidays. Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance). Benefits
Cresco Labs offers a robust benefits package including major medical, dental and vision insurance, a 401(K) match, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer paid holidays and paid time off, annual discretionary bonuses, stock options, and participation in an employee discount program. Eligibility varies by role and location. Additional Requirements
Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. CCPA Notice: Please review the California Employee Privacy Notice regarding Sunnyside and Cresco Labs’ policies relating to collection, use, and disclosure of personal information. Applicants with disabilities may contact for alternative formats. If you suspect a scam, report to Report-a-spam@crescolabs.com.
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