NewEdge Wealth LLC.
Client Service Associate (TN, Knoxville)
NewEdge Wealth LLC., Knoxville, Tennessee, United States, 37955
Client Service Associate (TN, Knoxville)
Client Service Associate is responsible for enhancing the client experience by servicing clients and providing operational support to Financial Advisors and NewEdge Wealth. As a Client Service Associate, you will interface with clients and prospective clients, anticipate their needs, resolve their problems, and follow through to provide exceptional service. This individual will also perform administrative and operational duties to support our collaborative team in their daily business practices (e.g., client meetings, on-boarding new clients, marketing, etc.) and be the driver of firm initiatives. Duties/Responsibilities: Relationship Management Educate clients on account services and capabilities (e.g., how to read statements/confirms, how to use Online Services, paperless options, etc.) Collect appropriate documentation to set up new (domestic and international) accounts and services Leverage various communication channels to keep in touch with clients Process account service requests and ensure appropriate documentation Gather financial profile data to support wealth strategy discussions Use eMoney and other software to produce solution options Investment Solutions Input orders within appropriate system and complete associated paperwork, if registered As a registered representative, discern appropriate trade activity to compliment the portfolio strategy, and to raise funds for cashiering activities Review daily branch reports and alerts and process accordingly Assist in the preparation of marketing and review reports Practice Management Maintain contact management systems with up-to-date key client information Provide team with up-to-date calendar including daily, weekly, and monthly activities Understand risk awareness and regulatory knowledge Talent Management Proactively develop self to continuously improve knowledge, skills and credentials Assist with on-boarding new members to the firm Skills & Qualifications: 2-5 years of client service experience Series 7 and 66 licensed preferred or willingness to acquire a license while on the job Excellent skills in Microsoft Office Suite (Excel, PowerPoint, Outlook) Knowledge of financial services products, including, but not limited to equities, bonds, options, managed accounts and alternatives Excellent written and verbal communication skills Highly organized with great attention to detail Excellent interpersonal skills, including being polished, amiable, courteous, professional, and patient Ability to work in a fast-paced environment Possesses exceptional multi-tasking skills and strong time-management Goal oriented, self-motivated and results driven Veteran wealth manager brings two decades of Morgan Stanley experience to Knoxville, Tennessee market STAMFORD, Conn.,... What an incredible honor to share that ASCEND, our specialized program for athletes, entertainers, and influencers,... Shift Allows Firm to Leverage NewEdge Wealth’s Solutions for Complex and Sophisticated Client Needs STAMFORD, Conn.,...
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Client Service Associate is responsible for enhancing the client experience by servicing clients and providing operational support to Financial Advisors and NewEdge Wealth. As a Client Service Associate, you will interface with clients and prospective clients, anticipate their needs, resolve their problems, and follow through to provide exceptional service. This individual will also perform administrative and operational duties to support our collaborative team in their daily business practices (e.g., client meetings, on-boarding new clients, marketing, etc.) and be the driver of firm initiatives. Duties/Responsibilities: Relationship Management Educate clients on account services and capabilities (e.g., how to read statements/confirms, how to use Online Services, paperless options, etc.) Collect appropriate documentation to set up new (domestic and international) accounts and services Leverage various communication channels to keep in touch with clients Process account service requests and ensure appropriate documentation Gather financial profile data to support wealth strategy discussions Use eMoney and other software to produce solution options Investment Solutions Input orders within appropriate system and complete associated paperwork, if registered As a registered representative, discern appropriate trade activity to compliment the portfolio strategy, and to raise funds for cashiering activities Review daily branch reports and alerts and process accordingly Assist in the preparation of marketing and review reports Practice Management Maintain contact management systems with up-to-date key client information Provide team with up-to-date calendar including daily, weekly, and monthly activities Understand risk awareness and regulatory knowledge Talent Management Proactively develop self to continuously improve knowledge, skills and credentials Assist with on-boarding new members to the firm Skills & Qualifications: 2-5 years of client service experience Series 7 and 66 licensed preferred or willingness to acquire a license while on the job Excellent skills in Microsoft Office Suite (Excel, PowerPoint, Outlook) Knowledge of financial services products, including, but not limited to equities, bonds, options, managed accounts and alternatives Excellent written and verbal communication skills Highly organized with great attention to detail Excellent interpersonal skills, including being polished, amiable, courteous, professional, and patient Ability to work in a fast-paced environment Possesses exceptional multi-tasking skills and strong time-management Goal oriented, self-motivated and results driven Veteran wealth manager brings two decades of Morgan Stanley experience to Knoxville, Tennessee market STAMFORD, Conn.,... What an incredible honor to share that ASCEND, our specialized program for athletes, entertainers, and influencers,... Shift Allows Firm to Leverage NewEdge Wealth’s Solutions for Complex and Sophisticated Client Needs STAMFORD, Conn.,...
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