New York City Department of Consumer and Worker Protection
Assistant Director for Policy & Research
New York City Department of Consumer and Worker Protection, All Saints Village, Missouri, United States
Assistant Director for Policy & Research
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. Within DCWP, the Office of Financial Empowerment (OFE) focuses on initiatives that support New Yorkers and communities with low incomes in building wealth and improving their financial health. The Research team analyzes multiple data sources for reporting and evaluation to help OFE fulfill its mission of improving the financial health of New Yorkers. OFE is seeking an entrepreneurial, driven, innovative, and highly-organized Assistant Director of Policy & Research to join OFE’s Policy & Research team and provide day-to-day management of the team. The Assistant Director will lead the division’s policy and research analysis and implementation of strategic initiatives for OFE. Responsibilities Will Include, But Are Not Limited To Lead efforts to develop an annual research plan and policy agenda that reflect the priorities and mission of OFE and DCWP; Collaborate with OFE’s programs team to understand and prioritize research projects and inform policy items that support the agency’s legislative agenda; Support OFE as it rolls out new initiatives that increase the financial health of all New Yorkers; Supervise staff assigned to policy & research team and provide professional development, training, and assistance as needed; Research new financial product ideas, technologies, and research; identify linkages to OFE’s programs and services and provide market and consumer insights to inform OFE’s work; Develop and lead OFE’s annual calendar of reports for timely and accurate results of its Free Tax Prep program services and financial counseling programs; Oversight of OFE’s current data collection processes and coordinate with DCWP’s divisions and within OFE to support the buildout of new ones as projects emerge; In partnership with the financial empowerment programs teams, provide timely updates to OFE Executive Leadership and other stakeholders on the status of programs, progress toward deliverables, unanticipated challenges, and strategies for addressing those challenges; Draft an annual written publication schedule and oversee the work of the Policy and Research teams to draft various written products; Support the Director of Policy & Research in participating in working groups and coalitions that OFE is a member of; Collaborate with other OFE team members to identify linkages across OFE’s programs and initiatives; Understand the landscape of policy and advocacy organizations focused on improving financial health in New York City; Draft, proofread, and/or edit a range of materials, including grant proposals, publications, reports, program documents, policy memos, presentations, and press releases; Build and manage relationships with City agencies, community-based organizations, funders, grantees, and other external stakeholders; Implement and manage special projects as needed to reduce systemic inequality and build individual and community wealth and assets; Represent OFE at outreach events as appropriate and help to plan, organize, and execute various events. Minimum Qualifications A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological, environmental, or social science. Preferred Skills Demonstrated experience in managing research projects, developing research processes, and designing research protocols; Effective project manager with the proven ability to successfully guide and manage multiple high-priority projects simultaneously; Strong experience in financial capability, debt, credit, asset-building, financial services, or related policy analysis; Prior experience supervising teams and individual staff and interns; Highly organized with strong follow-through and an acute attention to detail; Outstanding analytic, problem-solving, and creative thinking skills; Excellent communication (written and oral) skills; Ability to work quickly under pressure and strict deadlines while still ensuring a high-quality work product. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
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The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. Within DCWP, the Office of Financial Empowerment (OFE) focuses on initiatives that support New Yorkers and communities with low incomes in building wealth and improving their financial health. The Research team analyzes multiple data sources for reporting and evaluation to help OFE fulfill its mission of improving the financial health of New Yorkers. OFE is seeking an entrepreneurial, driven, innovative, and highly-organized Assistant Director of Policy & Research to join OFE’s Policy & Research team and provide day-to-day management of the team. The Assistant Director will lead the division’s policy and research analysis and implementation of strategic initiatives for OFE. Responsibilities Will Include, But Are Not Limited To Lead efforts to develop an annual research plan and policy agenda that reflect the priorities and mission of OFE and DCWP; Collaborate with OFE’s programs team to understand and prioritize research projects and inform policy items that support the agency’s legislative agenda; Support OFE as it rolls out new initiatives that increase the financial health of all New Yorkers; Supervise staff assigned to policy & research team and provide professional development, training, and assistance as needed; Research new financial product ideas, technologies, and research; identify linkages to OFE’s programs and services and provide market and consumer insights to inform OFE’s work; Develop and lead OFE’s annual calendar of reports for timely and accurate results of its Free Tax Prep program services and financial counseling programs; Oversight of OFE’s current data collection processes and coordinate with DCWP’s divisions and within OFE to support the buildout of new ones as projects emerge; In partnership with the financial empowerment programs teams, provide timely updates to OFE Executive Leadership and other stakeholders on the status of programs, progress toward deliverables, unanticipated challenges, and strategies for addressing those challenges; Draft an annual written publication schedule and oversee the work of the Policy and Research teams to draft various written products; Support the Director of Policy & Research in participating in working groups and coalitions that OFE is a member of; Collaborate with other OFE team members to identify linkages across OFE’s programs and initiatives; Understand the landscape of policy and advocacy organizations focused on improving financial health in New York City; Draft, proofread, and/or edit a range of materials, including grant proposals, publications, reports, program documents, policy memos, presentations, and press releases; Build and manage relationships with City agencies, community-based organizations, funders, grantees, and other external stakeholders; Implement and manage special projects as needed to reduce systemic inequality and build individual and community wealth and assets; Represent OFE at outreach events as appropriate and help to plan, organize, and execute various events. Minimum Qualifications A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological, environmental, or social science. Preferred Skills Demonstrated experience in managing research projects, developing research processes, and designing research protocols; Effective project manager with the proven ability to successfully guide and manage multiple high-priority projects simultaneously; Strong experience in financial capability, debt, credit, asset-building, financial services, or related policy analysis; Prior experience supervising teams and individual staff and interns; Highly organized with strong follow-through and an acute attention to detail; Outstanding analytic, problem-solving, and creative thinking skills; Excellent communication (written and oral) skills; Ability to work quickly under pressure and strict deadlines while still ensuring a high-quality work product. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
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