City of New York
The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. New York City Mayor Eric Adams heads the executive branch of the city's government, and the administration focuses on delivering efficient services, strengthening the economy, reducing inequality, improving public safety, and making the city more affordable for all New Yorkers.
A new office, the Mayor’s Office of Civic Engagement (ENG), is dedicated to building the capacity and transforming the culture of New York City government to engage and mobilize New Yorkers effectively, inclusively, proactively, and consistently. ENG will engage communities of color and those most impacted by injustice, coordinate community engagement across agencies, learn from communities, build the capacity of agency outreach teams, and advance community‑driven solutions in close coordination with the primary engagement offices: the Mayor’s Community Affairs Unit, the Mayor’s Office of Animal Welfare, the Civic Engagement Commission, the Mayor’s Public Engagement Unit, and NYC Service.
Responsibilities
Collaborate with ENG’s executive leadership team to define and guide the office’s mission, vision, and communications strategy, ensuring alignment across leadership priorities.
Set and guide ENG’s long‑term strategy by defining multi‑year goals and shaping initiatives and programs to drive sustained impact and foster a culture of civic engagement across New York City government and its communities.
Oversee operational planning and performance management for ENG by guiding the work of the Director of Policy and Program Management and Director of Data and Equity, creating feedback loops from their outputs, and using insights to design workflows, reporting structures, and systems that support efficient program and policy implementation.
Supervise and support staff by providing strategic direction, performance oversight, and professional development through clear processes and accountability measures.
Provide strategic communications leadership for the core engagement offices (CAU, CEC, MOAW, NYC Service, PEU) by shaping messaging strategies, ensuring alignment with City Hall priorities, coordinating cross‑agency communications efforts, and guiding teams to deliver consistent and impactful public engagement.
Drive fiscal accountability for ENG by managing budgets, reviewing allocations, and advising the Deputy Chief Engagement Officer/Chief of Staff to ensure responsible and strategic use of resources.
Establish performance benchmarks for initiatives from the Mayor’s Office of Animal Welfare and Democracy New York City, evaluate progress against these metrics, and support the offices in refining and executing ideas by identifying improvement opportunities and recommending strategies to enhance impact.
Facilitate executive‑level engagement with stakeholders and agency partners, ensuring leadership coordination, timely follow‑up, and consensus on citywide projects.
Produce high‑level briefing materials, including papers, presentations, reports, and talking points, for key strategic initiatives and executive leadership engagements.
Minimum Qualifications
Bachelor’s degree from an accredited college and four years of satisfactory full‑time experience related to projects and policies required by the position, or education and/or experience equivalent to the above.
Strong project‑management skills and the ability to lead professional development and growth of staff members.
Ability to apply strategic and critical thinking and problem‑solving skills to complex and dynamic situations.
Strong written and verbal communication skills with experience tailoring communication to diverse audiences.
Experience working with priority populations, including NYC Youth, justice‑involved New Yorkers, immigrants, and New Yorkers from diverse backgrounds.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at
https://studentaid.gov/pslf/ .
Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Compensation $123,000.00 – $150,000.00
Seniority level Executive
Employment type Full‑time
Job function Management and Manufacturing
Industries Government Administration
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A new office, the Mayor’s Office of Civic Engagement (ENG), is dedicated to building the capacity and transforming the culture of New York City government to engage and mobilize New Yorkers effectively, inclusively, proactively, and consistently. ENG will engage communities of color and those most impacted by injustice, coordinate community engagement across agencies, learn from communities, build the capacity of agency outreach teams, and advance community‑driven solutions in close coordination with the primary engagement offices: the Mayor’s Community Affairs Unit, the Mayor’s Office of Animal Welfare, the Civic Engagement Commission, the Mayor’s Public Engagement Unit, and NYC Service.
Responsibilities
Collaborate with ENG’s executive leadership team to define and guide the office’s mission, vision, and communications strategy, ensuring alignment across leadership priorities.
Set and guide ENG’s long‑term strategy by defining multi‑year goals and shaping initiatives and programs to drive sustained impact and foster a culture of civic engagement across New York City government and its communities.
Oversee operational planning and performance management for ENG by guiding the work of the Director of Policy and Program Management and Director of Data and Equity, creating feedback loops from their outputs, and using insights to design workflows, reporting structures, and systems that support efficient program and policy implementation.
Supervise and support staff by providing strategic direction, performance oversight, and professional development through clear processes and accountability measures.
Provide strategic communications leadership for the core engagement offices (CAU, CEC, MOAW, NYC Service, PEU) by shaping messaging strategies, ensuring alignment with City Hall priorities, coordinating cross‑agency communications efforts, and guiding teams to deliver consistent and impactful public engagement.
Drive fiscal accountability for ENG by managing budgets, reviewing allocations, and advising the Deputy Chief Engagement Officer/Chief of Staff to ensure responsible and strategic use of resources.
Establish performance benchmarks for initiatives from the Mayor’s Office of Animal Welfare and Democracy New York City, evaluate progress against these metrics, and support the offices in refining and executing ideas by identifying improvement opportunities and recommending strategies to enhance impact.
Facilitate executive‑level engagement with stakeholders and agency partners, ensuring leadership coordination, timely follow‑up, and consensus on citywide projects.
Produce high‑level briefing materials, including papers, presentations, reports, and talking points, for key strategic initiatives and executive leadership engagements.
Minimum Qualifications
Bachelor’s degree from an accredited college and four years of satisfactory full‑time experience related to projects and policies required by the position, or education and/or experience equivalent to the above.
Strong project‑management skills and the ability to lead professional development and growth of staff members.
Ability to apply strategic and critical thinking and problem‑solving skills to complex and dynamic situations.
Strong written and verbal communication skills with experience tailoring communication to diverse audiences.
Experience working with priority populations, including NYC Youth, justice‑involved New Yorkers, immigrants, and New Yorkers from diverse backgrounds.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at
https://studentaid.gov/pslf/ .
Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Compensation $123,000.00 – $150,000.00
Seniority level Executive
Employment type Full‑time
Job function Management and Manufacturing
Industries Government Administration
#J-18808-Ljbffr