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Massage Envy

Membership Sales and Customer Service Associate

Massage Envy, Sarasota, Florida, United States, 34243

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Overview

Membership Sales and Customer Service Associate — Massage Envy Sarasota North, 2855 University Pkwy., Sarasota, FL 34239. Base pay range: $14.00/hr - $17.00/hr. Responsibilities

Provide outstanding customer service and help everyone feel valued and understood. Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations. Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions. Help grow and retain a client base both in-person and through phone/email outreach. Qualifications

Have a high school diploma (or equivalent) and previous retail or sales experience (preferred). Are critical thinkers with excellent math and computer skills and the ability to multitask. Have great people skills and can establish positive relationships with guests. Are supporters of total body care with a general knowledge of massage and skin care services. Benefits

Full Time and Part Time work available. Competitive base pay of $14/hour plus commissions. Cost-shared healthcare including medical, dental and vision plans. Free virtual urgent care for employee and their immediate family. Free confidential Mental Health and Support Program through SupportLinc for employee and their immediate family. Discounted Pet Insurance provided by Spot Pet Insurance. A flexible schedule for a better work/life balance. Free employee membership with a free massage or facial session after every 15 membership sales. Up to 50% off retail products. Note:

ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

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