Mount Sinai Health System
Scheduling Coordinator I - FPA Access Center
Mount Sinai Health System, New York, New York, us, 10261
Overview
Scheduling Coordinator I – FPA Access Center is responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. The FPA Access Center is the centralized contact/call center for the Mount Sinai Health System, located on the West Side of Manhattan. Although we are an administrative office, the Access Center supports many of the doctors’ offices in our health system. The Scheduling Coordinator I is responsible for scheduling appointments, consults and follow-up appointments for patients. Responsibilities
Schedules patient FPA appointments and updates the practice management system. Collects patient demographics and insurance information and enters it into the practice management system. Verifies patient insurance coverage prior to appointment and informs the patient of any insurance referrals or authorizations needed. May schedule patient appointments for tests or consults. May initiate reminder calls for next day\'s appointments. May act as liaison with Administrative Assistant staff to address patient concerns or other issues. Performs other related duties. Qualifications
High School diploma/GED 1 year secretarial/clerical experience preferably in a medical practice environment Employment details
Non-Bargaining Unit, 008 - FPA Access Center - ISM, Icahn School of Medicine Part-time Equal Opportunity
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are dedicated to fostering a culture of fairness and inclusion. Compensation
The salary range for this role is $17.2905 - $25.9354 Hourly. Actual salaries depend on experience, education, and operational need. This range complies with the New York City Law on Salary Transparency in Job Advertisements.
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Scheduling Coordinator I – FPA Access Center is responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. The FPA Access Center is the centralized contact/call center for the Mount Sinai Health System, located on the West Side of Manhattan. Although we are an administrative office, the Access Center supports many of the doctors’ offices in our health system. The Scheduling Coordinator I is responsible for scheduling appointments, consults and follow-up appointments for patients. Responsibilities
Schedules patient FPA appointments and updates the practice management system. Collects patient demographics and insurance information and enters it into the practice management system. Verifies patient insurance coverage prior to appointment and informs the patient of any insurance referrals or authorizations needed. May schedule patient appointments for tests or consults. May initiate reminder calls for next day\'s appointments. May act as liaison with Administrative Assistant staff to address patient concerns or other issues. Performs other related duties. Qualifications
High School diploma/GED 1 year secretarial/clerical experience preferably in a medical practice environment Employment details
Non-Bargaining Unit, 008 - FPA Access Center - ISM, Icahn School of Medicine Part-time Equal Opportunity
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are dedicated to fostering a culture of fairness and inclusion. Compensation
The salary range for this role is $17.2905 - $25.9354 Hourly. Actual salaries depend on experience, education, and operational need. This range complies with the New York City Law on Salary Transparency in Job Advertisements.
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