CSI Property Management
Apartment Community - Leasing Consultant
CSI Property Management, Redlands, California, us, 92375
Career Strategies Inc. seeks leasing consultants to provide exceptional service at apartment communities. This exciting role encompasses sales, customer service and marketing skills. Leasing consultants lease apartments through product demonstration, product knowledge of competitors and sales techniques. They also assist with resident retention and customer satisfaction for current residents and prospective residents. Administrative duties include completing lease paperwork, updating web advertising and inquiries, and completing leasing reports.
Common Tasks :
Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours and promote attractive community features
Greet visitors (residents, future residents and internal team members)
Prepare refreshments
Maintain thorough product knowledge of the property and that of major competition
Accurately prepare and have a thorough knowledge of all lease-related paperwork
Maintain prospect traffic and leasing data, and assist with other computer data entry as necessary
Deliver new resident gifts and move in packets
Inspect units for move-ins to ensure units are ready
Assist with planning and hosting of resident functions
Collect application fees, deposits and rent
Prepare and submit application materials for approval
Follow up with prospects after viewing homes or submitting applications
Prepare service requests
Prepare move-in / move-out notices, inspections or procedures
Use sales and marketing strategies to increase property traffic, maintain closing ratios and achieve occupancy percentages
Ideal candidates must possess a dynamic personality and love interacting with different personalities. Extraordinary communication skills coupled with a confident approach is critical to this role. Successful candidates may have previous backgrounds in: real estate, banking, customer service, management, retail, restaurant, hospitality / hotel, reception, administrative and sales.
Qualifications
High school education
1+ years' customer service and / or sales experience
Reliable means of transportation
Basic to intermediate math skills
Office skills: computers, intermediate+ typing, clerical tasks, telephone etiquette
PLUS: Bilingual language skills
PLUS: knowledge of tax credit, fair housing, property management software (YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR)
Personality & Characteristics: Able to multi-task and prioritize, tactful, diplomatic, professional appearance, able to solve problems with minimal supervision, learns from constructive feedback, excellent written and verbal communication skills, outgoing, self-motivated, reliable, punctual, able to read and interpret different types of information
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Common Tasks :
Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours and promote attractive community features
Greet visitors (residents, future residents and internal team members)
Prepare refreshments
Maintain thorough product knowledge of the property and that of major competition
Accurately prepare and have a thorough knowledge of all lease-related paperwork
Maintain prospect traffic and leasing data, and assist with other computer data entry as necessary
Deliver new resident gifts and move in packets
Inspect units for move-ins to ensure units are ready
Assist with planning and hosting of resident functions
Collect application fees, deposits and rent
Prepare and submit application materials for approval
Follow up with prospects after viewing homes or submitting applications
Prepare service requests
Prepare move-in / move-out notices, inspections or procedures
Use sales and marketing strategies to increase property traffic, maintain closing ratios and achieve occupancy percentages
Ideal candidates must possess a dynamic personality and love interacting with different personalities. Extraordinary communication skills coupled with a confident approach is critical to this role. Successful candidates may have previous backgrounds in: real estate, banking, customer service, management, retail, restaurant, hospitality / hotel, reception, administrative and sales.
Qualifications
High school education
1+ years' customer service and / or sales experience
Reliable means of transportation
Basic to intermediate math skills
Office skills: computers, intermediate+ typing, clerical tasks, telephone etiquette
PLUS: Bilingual language skills
PLUS: knowledge of tax credit, fair housing, property management software (YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR)
Personality & Characteristics: Able to multi-task and prioritize, tactful, diplomatic, professional appearance, able to solve problems with minimal supervision, learns from constructive feedback, excellent written and verbal communication skills, outgoing, self-motivated, reliable, punctual, able to read and interpret different types of information
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