Model Cities of Saint Paul, Inc.
Housing Case Manager
Model Cities of Saint Paul, Inc., Saint Paul, Minnesota, United States, 55199
Join to apply for the
Housing Case Manager
role at
Model Cities of Saint Paul, Inc. 2 weeks ago Be among the first 25 applicants Join to apply for the
Housing Case Manager
role at
Model Cities of Saint Paul, Inc. Get AI-powered advice on this job and more exclusive features. Who We Are
At Model Cities, our mission is to promote social and economic prosperity by providing access HOUSING CASE MANAGER
Who We Are
At Model Cities, our mission is to promote social and economic prosperity by providing access
to opportunities that stabilize and develop families and communities. Since 1967, our
work has supported marginalized and underserved communities, emphasizing meeting the needs and investing in the economic stability and vibrancy of BIPOC Minnesotans
in Saint Paul. Model Cities offers a range of services that address barriers to homelessness, housing, homeownership, economic development, and financial well-being. Our organization is committed to fostering a diverse, inclusive, and equitable workplace, ensuring that our services effectively meet the evolving needs of our community.
About The Position
The Housing Case Manager plays a key role in supporting families who have experienced homelessness by providing on-site case management within a permanent supportive housing program. Managing a caseload of up to 20 households, the Case Manager assists families in achieving housing stability and self-sufficiency through personalized service coordination and goal planning. This role involves guiding families from their initial entry into the program through their tenancy and eventual transition to stable, independent housing.
Success in this role requires strong interpersonal skills, cultural sensitivity, and the ability to balance compassion with accountability. The Housing Case Manager must be adaptable, resourceful, and proficient in conflict resolution, as well as collaborating effectively within a supportive housing team. The role is supervised by the Director of Shelter and Housing Services in the Supportive Housing department and aims to empower families facing significant barriers to achieve their full potential.
The Role
As a Housing Case Manager, you will support families who have experienced homelessness and are now living in permanent supportive housing. You will work directly with up to 20 households, helping them navigate the path toward long-term housing stability and self-sufficiency. This role requires a compassionate, client-centered approach, with a focus on building trust, assessing needs, and implementing individualized service plans that align with each family’s goals.
The Housing Case Manager will utilize both technical and interpersonal competencies to guide families from program entry through tenancy and eventual transition to stable housing. You will work collaboratively within a supportive housing team, serving families with the most significant barriers and helping them achieve their greatest successes. Cultural awareness, adaptability, and strong conflict resolution skills are essential, as is the ability to balance empathy with accountability in a dynamic and mission-driven environment.
Administrative Responsibilities
Essential duties and responsibilities:
Participate actively in case management, tenant, team, supervision, and interagency meetings. Complete assigned administrative tasks promptly and accurately. Attend internal and external professional development and training sessions. Follow agency financial procedures for processing purchase orders and financial transactions. Assist in monitoring program spending and budget adherence. Support the development and implementation of client-related projects and activities. Maintain accurate and timely client records (paper and digital) in accordance with agency standards. Contribute to the creation and updating of program materials (e.g., guidelines, brochures). Collect and report data for program evaluation and quality improvement processes. Enter and manage client data in systems such as HMIS and EHR. Collaborate with housing staff and interns on resource access, referrals, and community-based projects.
Service Delivery & Case Management
Provide in-person, intensive case management using a person-centered, strengths-based, and Housing First approach. Conduct regular follow-ups to assess and respond to families’ evolving needs and crises. Coordinate with external care teams (e.g., county workers, social workers, shelter advocates) to ensure wrap-around support. Represent the agency in a positive light to tenants, community partners, and stakeholders from diverse backgrounds. Collaborate with internal staff to ensure timely and effective implementation of service principles.
Client Intake & Assessment
Conduct comprehensive assessments to evaluate housing, income, health, and support needs. Assist clients in identifying and securing stable housing, including project-based voucher units. Develop individualized Family Support Plans, Safety Plans, and Crisis Plans with each family. Perform ongoing assessments to ensure safety, well-being, and quality of life improvements.
Benefits
11 holidays, 24 sick days, 15 vacation days, 2 PTO days Starting compensation is $52,500 (DOE) Generous Medical, Dental, and Vision plans Company paid Basic Life/AD&D insurance and Long-Term Disability Insurance 403(b) Retirement Savings Plan with employer match
Equal Employment Opportunity Statement
ModelCities is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
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Housing Case Manager
role at
Model Cities of Saint Paul, Inc. 2 weeks ago Be among the first 25 applicants Join to apply for the
Housing Case Manager
role at
Model Cities of Saint Paul, Inc. Get AI-powered advice on this job and more exclusive features. Who We Are
At Model Cities, our mission is to promote social and economic prosperity by providing access HOUSING CASE MANAGER
Who We Are
At Model Cities, our mission is to promote social and economic prosperity by providing access
to opportunities that stabilize and develop families and communities. Since 1967, our
work has supported marginalized and underserved communities, emphasizing meeting the needs and investing in the economic stability and vibrancy of BIPOC Minnesotans
in Saint Paul. Model Cities offers a range of services that address barriers to homelessness, housing, homeownership, economic development, and financial well-being. Our organization is committed to fostering a diverse, inclusive, and equitable workplace, ensuring that our services effectively meet the evolving needs of our community.
About The Position
The Housing Case Manager plays a key role in supporting families who have experienced homelessness by providing on-site case management within a permanent supportive housing program. Managing a caseload of up to 20 households, the Case Manager assists families in achieving housing stability and self-sufficiency through personalized service coordination and goal planning. This role involves guiding families from their initial entry into the program through their tenancy and eventual transition to stable, independent housing.
Success in this role requires strong interpersonal skills, cultural sensitivity, and the ability to balance compassion with accountability. The Housing Case Manager must be adaptable, resourceful, and proficient in conflict resolution, as well as collaborating effectively within a supportive housing team. The role is supervised by the Director of Shelter and Housing Services in the Supportive Housing department and aims to empower families facing significant barriers to achieve their full potential.
The Role
As a Housing Case Manager, you will support families who have experienced homelessness and are now living in permanent supportive housing. You will work directly with up to 20 households, helping them navigate the path toward long-term housing stability and self-sufficiency. This role requires a compassionate, client-centered approach, with a focus on building trust, assessing needs, and implementing individualized service plans that align with each family’s goals.
The Housing Case Manager will utilize both technical and interpersonal competencies to guide families from program entry through tenancy and eventual transition to stable housing. You will work collaboratively within a supportive housing team, serving families with the most significant barriers and helping them achieve their greatest successes. Cultural awareness, adaptability, and strong conflict resolution skills are essential, as is the ability to balance empathy with accountability in a dynamic and mission-driven environment.
Administrative Responsibilities
Essential duties and responsibilities:
Participate actively in case management, tenant, team, supervision, and interagency meetings. Complete assigned administrative tasks promptly and accurately. Attend internal and external professional development and training sessions. Follow agency financial procedures for processing purchase orders and financial transactions. Assist in monitoring program spending and budget adherence. Support the development and implementation of client-related projects and activities. Maintain accurate and timely client records (paper and digital) in accordance with agency standards. Contribute to the creation and updating of program materials (e.g., guidelines, brochures). Collect and report data for program evaluation and quality improvement processes. Enter and manage client data in systems such as HMIS and EHR. Collaborate with housing staff and interns on resource access, referrals, and community-based projects.
Service Delivery & Case Management
Provide in-person, intensive case management using a person-centered, strengths-based, and Housing First approach. Conduct regular follow-ups to assess and respond to families’ evolving needs and crises. Coordinate with external care teams (e.g., county workers, social workers, shelter advocates) to ensure wrap-around support. Represent the agency in a positive light to tenants, community partners, and stakeholders from diverse backgrounds. Collaborate with internal staff to ensure timely and effective implementation of service principles.
Client Intake & Assessment
Conduct comprehensive assessments to evaluate housing, income, health, and support needs. Assist clients in identifying and securing stable housing, including project-based voucher units. Develop individualized Family Support Plans, Safety Plans, and Crisis Plans with each family. Perform ongoing assessments to ensure safety, well-being, and quality of life improvements.
Benefits
11 holidays, 24 sick days, 15 vacation days, 2 PTO days Starting compensation is $52,500 (DOE) Generous Medical, Dental, and Vision plans Company paid Basic Life/AD&D insurance and Long-Term Disability Insurance 403(b) Retirement Savings Plan with employer match
Equal Employment Opportunity Statement
ModelCities is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Civic and Social Organizations Referrals increase your chances of interviewing at Model Cities of Saint Paul, Inc. by 2x Get notified about new Case Manager jobs in
St Paul, MN . St Paul, MN $52,797.00-$54,465.00 4 days ago St Paul, MN $51,517.00-$55,036.00 11 hours ago Bloomington, MN $50,000.00-$53,000.00 6 days ago Eagan, MN $50,000.00-$52,000.00 2 weeks ago St Paul, MN $48,000.00-$52,000.00 5 days ago Children's Mental Health Case Manager - Hybrid
Bloomington, MN $50,000.00-$53,000.00 2 weeks ago St Paul, MN $52,000.00-$60,000.00 1 month ago St Paul, MN $52,000.00-$56,000.00 1 week ago St Paul, MN $52,000.00-$56,000.00 1 week ago St Paul, MN $52,000.00-$60,000.00 1 month ago St Paul, MN $58,656.00-$66,456.00 2 days ago Homeless Veteran Case Manager with 800 Hiring Bonus
Case Manager II - Targeted Case Management
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Minneapolis, MN $65,000.00-$80,000.00 4 weeks ago Edina, MN $65,000.00-$80,000.00 4 weeks ago Minneapolis, MN $62,306.00-$93,123.00 6 months ago Minneapolis, MN $62,306.00-$93,123.00 1 month ago Minneapolis, MN $62,306.00-$93,123.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr