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DEUTZ Corporation

IT Specialist

DEUTZ Corporation, Des Moines, Iowa, United States

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Overview

Location:

DPSC - St. Louis, MO Job Title:

IT Specialist Company:

DEUTZ Corporation Job Summary

The IT Specialist oversees IT support and IT-related facility management for various DEUTZ locations. The IT Specialist is responsible for client computing, implementing, monitoring, and maintaining telecommunication, web, and IT systems. The role also includes working at the help desk to provide hardware and software support to internal and external end-users. The IT Specialist will liaise with the global IT organization at DEUTZ AG and other business units and must be committed to the technical needs of DEUTZ businesses while demonstrating a profound knowledge of information technology systems. Essential Duties and Responsibilities

Provide first and second-level technical support to end-users, resolving hardware, software, and network issues promptly. Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripherals. Install, configure, and maintain operating systems, applications, and software updates. Respond to help desk tickets and document resolutions accurately. Provide ongoing support to end users, including answering questions, resolving issues, and providing guidance on a technical level. Assist in the maintenance and monitoring of network infrastructure, including routers, switches, and firewalls. Manage user accounts and permissions within Active Directory or other directory services. Perform network diagnostics and troubleshoot connectivity issues. Assist with network security implementations. Inventory Management

Maintain accurate inventory of IT hardware and software assets. Manage the procurement and deployment of new IT equipment. Other Duties

Stay up to date on the latest cross-business application trends and technologies. Identify opportunities to leverage technology to improve business processes. Participate in cross-functional teams to ensure alignment between business needs and IT capabilities. Perform other duties as assigned. Other Qualifications

Excellent communication, presentation, and interpersonal skills. Ability to work independently and manage multiple projects simultaneously. Travel Requirements

Anticipated domestic and international travel is approximately 40% depending on business needs. Minimum Requirements

5 years of experience in client computing support, communication systems, or mobile device administration 3 years of experience in IT-related facility management IT-related certifications (e.g., CompTIA) Proficient with MS Word, Excel, Outlook, Teams Preferred Requirements

Bachelor’s degree in IT, IT-related field, or related IT knowledge of network, hardware, administration technology Project Management certifications Physical Requirements

Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at a time EEO Statement

DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, disability, military status or any other characteristic protected under federal, state, or local law. DEUTZ is committed to inclusion.

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