DEUTZ AG
Overview
The IT Specialist oversees IT support and IT related facility management for various DEUTZ locations. The IT Specialist is responsible for client computing, implementing, monitoring, and maintaining telecommunication, web, and IT systems. Additionally, the role is accountable for working at the help desk to provide hardware and software support to internal and external end-users. The IT Specialist will liaise with our global IT organization at our parent company DEUTZ AG and other business units and must be committed to the technical needs of DEUTZ businesses while demonstrating a profound knowledge of information technology systems. Responsibilities
IT Support
Provide first and second-level technical support to end-users, resolving hardware, software, and network issues promptly. Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripherals. Install, configure, and maintain operating systems, applications, and software updates. Respond to help desk tickets and document resolutions accurately. Provide ongoing support to end users, including answering questions, resolving issues, and providing guidance on a technical level.
System/Network Administration
Assist in the maintenance and monitoring of network infrastructure, including routers, switches, and firewalls. Manage user accounts and permissions within Active Directory or other directory services. Perform network diagnostics and troubleshoot connectivity issues. Assist with network security implementations.
Inventory Management
Maintain accurate inventory of IT hardware and software assets. Manage the procurement and deployment of new IT equipment.
Other Duties
Stay up to date on the latest cross-business application trends and technologies. Identify opportunities to leverage technology to improve business processes. Participate in cross-functional teams to ensure alignment between business needs and IT capabilities. Perform other duties as assigned.
Qualifications
5 years of experience in client computing support, communication systems, or mobile device administration. 3 years of experience in IT related facility management. Proficient with MS tools like Word, Excel, Outlook, Teams. Excellent communication, presentation, and interpersonal skills. Ability to work independently and manage multiple projects simultaneously. Bachelor’s degree in IT, IT-related field, or BA. IT knowledge of network, hardware, administration technology. Project Management certifications (preferred). Travel Requirements: Anticipated domestic and international travel is approximately 40% depending on business needs. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer; must be able to lift up to 15 pounds at a time. Benefits and Other Information
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor. DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications. EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion. IsExpired: false
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The IT Specialist oversees IT support and IT related facility management for various DEUTZ locations. The IT Specialist is responsible for client computing, implementing, monitoring, and maintaining telecommunication, web, and IT systems. Additionally, the role is accountable for working at the help desk to provide hardware and software support to internal and external end-users. The IT Specialist will liaise with our global IT organization at our parent company DEUTZ AG and other business units and must be committed to the technical needs of DEUTZ businesses while demonstrating a profound knowledge of information technology systems. Responsibilities
IT Support
Provide first and second-level technical support to end-users, resolving hardware, software, and network issues promptly. Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripherals. Install, configure, and maintain operating systems, applications, and software updates. Respond to help desk tickets and document resolutions accurately. Provide ongoing support to end users, including answering questions, resolving issues, and providing guidance on a technical level.
System/Network Administration
Assist in the maintenance and monitoring of network infrastructure, including routers, switches, and firewalls. Manage user accounts and permissions within Active Directory or other directory services. Perform network diagnostics and troubleshoot connectivity issues. Assist with network security implementations.
Inventory Management
Maintain accurate inventory of IT hardware and software assets. Manage the procurement and deployment of new IT equipment.
Other Duties
Stay up to date on the latest cross-business application trends and technologies. Identify opportunities to leverage technology to improve business processes. Participate in cross-functional teams to ensure alignment between business needs and IT capabilities. Perform other duties as assigned.
Qualifications
5 years of experience in client computing support, communication systems, or mobile device administration. 3 years of experience in IT related facility management. Proficient with MS tools like Word, Excel, Outlook, Teams. Excellent communication, presentation, and interpersonal skills. Ability to work independently and manage multiple projects simultaneously. Bachelor’s degree in IT, IT-related field, or BA. IT knowledge of network, hardware, administration technology. Project Management certifications (preferred). Travel Requirements: Anticipated domestic and international travel is approximately 40% depending on business needs. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer; must be able to lift up to 15 pounds at a time. Benefits and Other Information
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor. DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications. EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion. IsExpired: false
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