Heritage Financial Credit Union
Indirect Lending Processor - Middletown, NY
Heritage Financial Credit Union, Model City, New York, United States
Indirect Lending Processor - Middletown, NY
Join Heritage Financial Credit Union’s Indirect Lending team as an Indirect Lending Processor. Are you a confident communicator who thrives on building strong relationships with dealerships and internal teams? Are you energized by a fast‑paced lending environment where every detail matters? We’re seeking a detail‑oriented, service‑minded professional to join our Indirect Lending team.
About Us Heritage Financial Credit Union is a member‑owned financial institution committed to helping members achieve financial goals and building stronger communities. We believe everyone deserves access to affordable financial services and dedicate ourselves to providing tools and resources for financial dreams.
Values
Integrity: Honest and trustworthy in all dealings with members, employees, and the community.
Excellence: Strive to provide the best possible service.
Teamwork: Achieve more together than alone.
Respect: Treat each other with dignity and respect.
Community: Commit to giving back to the communities we serve.
Position Purpose Responsible for data processing into loan system and maintaining documentation for accuracy and compliance. Perform a variety of administrative support related to documentation, processing, closing on indirect loans and indirect leases, and the lending function.
Essential Functions & Responsibilities
Develop and maintain positive relationships with internal and external members, specifically dealers, members, and co‑workers.
Provide timely and accurate administrative support, including updating loan data in the system, assembling documentation for member loans, reviewing applications, and verifying information for indirect loans and leases.
Timely contact and follow up with dealerships regarding missing documentation required to disburse loans.
Book loans and leases to the core system.
Verify accuracy on indirect loan and lease packages received for funding in a timely manner and according to department “service standards,” assuring all stipulations of approval are met prior to disbursement.
Communicate with management and lending team to ensure consistency and compliance in all areas of loan process, closing, funding and service standards.
Provide excellent member and dealer service, solve issues as they arise, and elevate issues as necessary.
Consistently review and recommend changes to improve workflow, efficiency, and quality.
Scan and upload all finalized loan documentation to the appropriate system.
Assist in reviewing and updating lending policies and procedures.
Cross‑sell credit union products and services, as appropriate.
Assist members with the setup of automatic, recurring electronic payments, as needed.
Assist in training new employees.
Performs additional duties as assigned.
Education/Certification
2‑year college degree preferred plus 2 years of loan processing experience; or a comparable combination of education and experience.
Required Knowledge
Knowledge of accounting principles, lending industry guidelines, and strong communication skills.
Working knowledge of Bank Secrecy Act (BSA) requirements and how they affect work.
Experience Required
Experience using PC‑based software including Microsoft Word and Excel.
Skills & Abilities
Ability to project a professional appearance and positive attitude at all times.
Benefits
Incentives and Merit Increases
Paid Time Off & Paid Federal Holidays
Medical, Dental, Vision & Life Insurance
Employee Assistance Program
Flexible Spending Accounts/HSA
401(k) with Employer Match
Educational Assistance
Paid Time to Volunteer
Salary $19.54 - $24.43 per hour (depending on experience)
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About Us Heritage Financial Credit Union is a member‑owned financial institution committed to helping members achieve financial goals and building stronger communities. We believe everyone deserves access to affordable financial services and dedicate ourselves to providing tools and resources for financial dreams.
Values
Integrity: Honest and trustworthy in all dealings with members, employees, and the community.
Excellence: Strive to provide the best possible service.
Teamwork: Achieve more together than alone.
Respect: Treat each other with dignity and respect.
Community: Commit to giving back to the communities we serve.
Position Purpose Responsible for data processing into loan system and maintaining documentation for accuracy and compliance. Perform a variety of administrative support related to documentation, processing, closing on indirect loans and indirect leases, and the lending function.
Essential Functions & Responsibilities
Develop and maintain positive relationships with internal and external members, specifically dealers, members, and co‑workers.
Provide timely and accurate administrative support, including updating loan data in the system, assembling documentation for member loans, reviewing applications, and verifying information for indirect loans and leases.
Timely contact and follow up with dealerships regarding missing documentation required to disburse loans.
Book loans and leases to the core system.
Verify accuracy on indirect loan and lease packages received for funding in a timely manner and according to department “service standards,” assuring all stipulations of approval are met prior to disbursement.
Communicate with management and lending team to ensure consistency and compliance in all areas of loan process, closing, funding and service standards.
Provide excellent member and dealer service, solve issues as they arise, and elevate issues as necessary.
Consistently review and recommend changes to improve workflow, efficiency, and quality.
Scan and upload all finalized loan documentation to the appropriate system.
Assist in reviewing and updating lending policies and procedures.
Cross‑sell credit union products and services, as appropriate.
Assist members with the setup of automatic, recurring electronic payments, as needed.
Assist in training new employees.
Performs additional duties as assigned.
Education/Certification
2‑year college degree preferred plus 2 years of loan processing experience; or a comparable combination of education and experience.
Required Knowledge
Knowledge of accounting principles, lending industry guidelines, and strong communication skills.
Working knowledge of Bank Secrecy Act (BSA) requirements and how they affect work.
Experience Required
Experience using PC‑based software including Microsoft Word and Excel.
Skills & Abilities
Ability to project a professional appearance and positive attitude at all times.
Benefits
Incentives and Merit Increases
Paid Time Off & Paid Federal Holidays
Medical, Dental, Vision & Life Insurance
Employee Assistance Program
Flexible Spending Accounts/HSA
401(k) with Employer Match
Educational Assistance
Paid Time to Volunteer
Salary $19.54 - $24.43 per hour (depending on experience)
#J-18808-Ljbffr