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Lennar USA

Loan Officer Associate

Lennar USA, Roseville, California, United States, 95678

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Overview Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for homeowners, communities, and associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live, and fostering a culture of opportunity and growth for our associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Loan Officer Associate will complete various online and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers.

A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules.

Job Description Loan Officer Associate

We are Lennar. Lennar is one of the nation’s leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Loan Officer Associate will complete various online and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers.

Your Responsibilities on the Team

Learning Development:

Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process. Train with manager on mortgage rate sheets to learn to accurately price and lock loans. Review various daily/weekly/monthly reports to learn the overall mortgage process from application to closing.

Continuous Education and Licensure:

Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.

Support and Coordination:

Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial setup of the file.

Business Development and Customer Relations:

Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.

Customer-Centric Approach:

Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between borrowers and their Loan Officers, schedule and conduct meetings as needed to discuss any follow-up issues or items that need to be addressed.

Collaboration and Flexibility:

Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.

Requirements

High school diploma or equivalent

BA or BS preferred

Mortgage or banking experience (preferred)

Experience in articulating product or service features, benefits, and value

A genuine passion for going above and beyond to ensure customer satisfaction

Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities

Proficient in using standard office software (e.g., Microsoft Office Suite)

Valid driver’s license and reliable transportation

This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

Compensation & Benefits General Overview of Compensation & Benefits:

We reasonably expect the base compensation offered for this position to range from an hourly rate of $16.00 - $21, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living), and operational considerations.

This position may be eligible for bonuses.

This position may be eligible for commissions.

This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.

This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage. Our 401(k) Retirement Plan includes a company match, and we offer Paid Parental Leave, an Associate Assistance Plan, Education Assistance, and adoption assistance. We provide vacation, holiday, sick leave, and personal day policies, plus a New Hire Referral Bonus Program, home purchase discounts, and other unique opportunities.

Visit Lennar’s total rewards site to view our suite of benefits. Join the fun and follow us on social media to see what’s happening at our company. Connect with Lennar on LinkedIn for the latest job opportunities.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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