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Lennar Mortgage

Loan Officer Associate

Lennar Mortgage, Charlotte, North Carolina, United States, 28245

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Overview

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for homeowners, communities, and associates by building quality homes and providing exceptional customer service. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The role includes completing various online and classroom educational sessions and receiving operational and hands-on training by assisting the Loan Officer and Division Managers. Responsibilities

Learning and Development: Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process. Train with manager on mortgage rate sheets to learn accurately price and lock loans. Review daily/weekly/monthly reports to learn the overall mortgage process from application to closing. Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses. Support and Coordination: Update the loan application with missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial setup of the file. Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Collaborate with Division Manager and Loan Officers on local marketing campaigns. Customer-Centric Approach: Ensure borrowers can reach out through various channels (phone, email, chat) and receive prompt responses. Act as primary contact between borrowers and their Loan Officers; schedule and conduct meetings as needed to discuss follow-up items. Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage with internal associates through various channels (phone, email, chat) and respond promptly. Flexible schedule, including weekends and evenings as needed. Requirements

High school diploma or equivalent BA or BS preferred Mortgage or banking experience (preferred) Experience articulating product or service features, benefits, and value A genuine passion for going above and beyond to ensure customer satisfaction Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities Proficient in using standard office software (e.g., Microsoft Office Suite) Valid driver’s license and reliable transportation Physical & Office/Site Presence Requirements

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Requires the ability to work in excess of eight hours per day in the confined quarters of a construction trailer, operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator. Life at Lennar

We are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance well-being and professional growth. Benefits include robust health insurance plans (Medical, Dental, Vision), a 401(k) with company match up to 5%, Paid Parental Leave, an Associate Assistance Plan, Education Assistance, Adoption Assistance up to $30,000, vacation, holidays, sick leave, personal days, a New Hire Referral Bonus Program, Home Purchase Discounts, and other programs. Lennar Associates have access to these benefits as outlined by Lennar’s policies and plan terms. Visit LennarTotalRewards.com to view our benefits. Additional Job Details

Seniority level: Internship Employment type: Full-time Job function: Finance and Sales

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