Lead Fiber Drop Technician

Cityside Fiber is seeking a motivated Lead Fiber Drop Technician to join our Field Operations team. This role is responsible for maintenance, installation, and quality oversight of telecom infrastructure (fiber, conduit, related equipment) at customer premises and plays a key part in installation and maintenance of fiber-based internet services. Responsibilities Perform the physical installation and maintenance of buried fiber, conduit and related equipment from the curb to the customers' residence Perform splicing in accordance with company procedures and industry standards Perform placement of aerial fiber optic cable on customer premises Perform installations and replacements of aerial and underground fiber drop cable Interpret work drawings and instructions and complete necessary paperwork Lead a drop crew and mentor junior drop technicians Trenching and preparing area for telecom infrastructure installation Restoring soft landscaping following telecom infrastructure installation Follow established safety protocols and procedures when installing fiber, conduit and related equipment Ensure that all installations meet quality standards and take corrective action as needed Communicate with customers to schedule installations, answer questions and provide updates on the status of their installation Document all installation and maintenance activities in accordance with company procedures Contribute to a culture of trust, integrity, and collaboration Understand and uphold Cityside Fiber's core purpose and values and be passionate about what we do Qualifications High school degree or GED or equivalent experience 5+ years of experience in internet service provider or contractor performing telecom infrastructure installation tasks Advanced skills in splicing and proven experience serving as a lead for drop crews Proficient understanding of utility markings and ability to read and interpret fiber network design maps, splice plans, and MOPs Strong communication and collaboration skills Ability to prioritize tasks and work under pressure Familiarity with standard safety protocols and procedures, and a commitment to working safely in the field Strong knowledge of the fiber internet market and technology trends Understanding of telecommunication infrastructure and networking concepts Able to lift 70 pounds, move heavy equipment, dig trenches, climb ladders, and work in confined spaces Valid state driver's license, good driving record, reliable transportation, and proof of insurance About Cityside Fiber Cityside Fiber is on a mission to deliver

high-quality, reliable internet

to communities through innovation and a people-first approach. Our culture is built on

innovation, accountability, and trust , and we seek independent thinkers who want to contribute to something big. Location Field office in Irvine, CA. May require travel depending on role. Benefits Competitive salary: $25+ per hour (dependent on experience) $200 Work Boot Stipend (Received Annually) $40 Cell Phone Stipend (Received Monthly) 401(k) with company match Paid Time Off (PTO), sick leave, and holidays Growth opportunities & career development programs Cityside Fiber is an Equal Opportunity Employer, committed to diversity and inclusion.

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