Georgia Institute of Technology
Systems Administrator - Senior Professional
Georgia Institute of Technology, Smyrna, Georgia, us, 30081
Systems Administrator - Senior Professional
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Systems Administrator - Senior Professional
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Georgia Institute of Technology . About Us: Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Overview
Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech
Georgia Tech is a top-ranked public research university in Atlanta, offering programs across engineering, computing, science, business, design, and liberal arts. The Institute conducts substantial research and partners with industry and government to advance technology and its impact. Job Summary
Systems Administrators provide technical support and troubleshooting for Information Technology systems, hardware, and software. They diagnose system issues, resolve technical problems, and ensure system availability and functionality to support end-users and business operations. Responsibilities
Provide technical support, troubleshooting, and issue resolution for Information Technology systems, applications, and hardware. Respond to system support requests, incidents, and service tickets to address user needs and concerns. Diagnose system problems, errors, and performance issues to identify root causes and implement solutions. Install, configure, and maintain system software, applications, and updates to ensure system functionality. Document system support procedures, frequently asked questions, and knowledge base articles for user self-help and training. Conduct system monitoring, performance tuning, and preventive maintenance to optimize system operations. Provide user training, guidance, and support on system features, functionalities, and best practices. Stay informed about system support tools, IT service management practices, and user support trends. Collaborate with IT teams, vendors, and stakeholders to resolve complex system support issues. Perform other job-related duties as assigned. Qualifications
Educational Requirements Required Qualifications Bachelor’s Degree in a related discipline, or equivalent combination of education and experience. Required Experience Four or more years of relevant experience. Preferred Qualifications Preferred Educational Qualifications Master’s Degree in a related discipline or equivalent. Experience with managing Active Directory environments, PowerShell scripting, Group Policy, Windows Server Update Services, Windows Server 2022, and Windows 11. Full understanding of networking concepts and networked application environments. Security+, CISSP, Network+, Windows Server Hybrid Administrator Associate, or related professional certifications. Familiarity with SIEM tools, vulnerability/compliance scanners, and commercial backup software solutions. USG Core Values & Equal Opportunity
The University System of Georgia values integrity, excellence, accountability, and respect. Georgia Tech is an Equal Employment Opportunity Employer. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. USG and Georgia Tech prohibit discrimination based on race, ethnicity, color, religion, sex, national origin, age, disability, genetics, or veteran status, in employment and admissions, except where required by law or contract. Other Information
This is not a supervisory position. This position does not have any financial responsibilities. This position does not require driving. This role is considered a position of trust. This position does not require a purchasing card. This position will not travel. This position requires a security clearance and US Citizenship. Location & Contact
Location: Atlanta, GA
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Join to apply for the
Systems Administrator - Senior Professional
role at
Georgia Institute of Technology . About Us: Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Overview
Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech
Georgia Tech is a top-ranked public research university in Atlanta, offering programs across engineering, computing, science, business, design, and liberal arts. The Institute conducts substantial research and partners with industry and government to advance technology and its impact. Job Summary
Systems Administrators provide technical support and troubleshooting for Information Technology systems, hardware, and software. They diagnose system issues, resolve technical problems, and ensure system availability and functionality to support end-users and business operations. Responsibilities
Provide technical support, troubleshooting, and issue resolution for Information Technology systems, applications, and hardware. Respond to system support requests, incidents, and service tickets to address user needs and concerns. Diagnose system problems, errors, and performance issues to identify root causes and implement solutions. Install, configure, and maintain system software, applications, and updates to ensure system functionality. Document system support procedures, frequently asked questions, and knowledge base articles for user self-help and training. Conduct system monitoring, performance tuning, and preventive maintenance to optimize system operations. Provide user training, guidance, and support on system features, functionalities, and best practices. Stay informed about system support tools, IT service management practices, and user support trends. Collaborate with IT teams, vendors, and stakeholders to resolve complex system support issues. Perform other job-related duties as assigned. Qualifications
Educational Requirements Required Qualifications Bachelor’s Degree in a related discipline, or equivalent combination of education and experience. Required Experience Four or more years of relevant experience. Preferred Qualifications Preferred Educational Qualifications Master’s Degree in a related discipline or equivalent. Experience with managing Active Directory environments, PowerShell scripting, Group Policy, Windows Server Update Services, Windows Server 2022, and Windows 11. Full understanding of networking concepts and networked application environments. Security+, CISSP, Network+, Windows Server Hybrid Administrator Associate, or related professional certifications. Familiarity with SIEM tools, vulnerability/compliance scanners, and commercial backup software solutions. USG Core Values & Equal Opportunity
The University System of Georgia values integrity, excellence, accountability, and respect. Georgia Tech is an Equal Employment Opportunity Employer. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. USG and Georgia Tech prohibit discrimination based on race, ethnicity, color, religion, sex, national origin, age, disability, genetics, or veteran status, in employment and admissions, except where required by law or contract. Other Information
This is not a supervisory position. This position does not have any financial responsibilities. This position does not require driving. This role is considered a position of trust. This position does not require a purchasing card. This position will not travel. This position requires a security clearance and US Citizenship. Location & Contact
Location: Atlanta, GA
#J-18808-Ljbffr