Blue Bird Corporation
Supplier Recovery Coordinator & Systems Administrator
Blue Bird Corporation, Fort Valley, Georgia, United States, 31030
Overview
Supplier Recovery Coordinator & Systems Administrator role at Blue Bird Corporation. Blue Bird (NASDAQ: BLBD) is a technology leader and innovator of school buses since 1927, focused on safety, reliability and durability. The company produces low- and zero-emission buses and offers a range of propulsion options. For more information on Blue Bird's products and services, visit www.blue-bird.com. Job Summary
Reporting to the Warranty Manager, this role is responsible for managing the supplier warranty process to maximize supplier reimbursement for Blue Bird incurred warranty expense due to supplier defects and part failures. Additional responsibilities include maintaining and updating the warranty and systems software, processing warranty claims and other warranty related tasks. Responsibilities
Manage the supplier warranty recovery process Manage all supplier warranty claims Manage the warranty part return process Create and maintain supplier warranty KPI metrics Create ad-hoc warranty data analysis to communicate findings clearly and concisely Maintain and update tables within warranty software management system Develop basic coding to create warranty metric reporting within QlikSense application Administer the Blue Bird warranty policies and procedures fairly and consistently with the dealers, service centers, suppliers and customers Perform other duties as assigned Knowledge, Skills And Abilities
Effective written and verbal communication skills Ability to interact with suppliers in a professional manner working through difficult and sensitive financial discussions Skilled in negotiation and collaboration Skilled in Microsoft Excel (creating complicated formulas, macros and data visualization) Basic knowledge of database management Previous experience using QlikSense or QlikView Excellent oral and written communication Proficient in Microsoft Office including Word, Excel, Power Point, Outlook Aptitude to learn proprietary systems quickly Basic Education And Experience
High School Diploma or GED Two years previous automotive administrative work All candidates must be a U.S. citizen or permanent resident. Candidates must be authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire. Preferred Experience
Experience in development and coding highly desired Bachelor’s degree or equivalent experience Knowledge of Blue Bird school/activity bus products, systems and components We Value
Ability to anticipate and understand customer needs and provide guidance Excellent interpersonal and customer relationship skills to handle difficult and sensitive matters Strong project management skills. Exposure to difficult or complex projects a plus Ability to influence stakeholders Effective communication and ability to communicate complex details in a clear manner Flexible workspaces and work hours that help you unleash the best you Working in a collaborative team and balancing the needs of individual stakeholders while delivering corporate objectives Includes
Continued Professional Development Benefits including medical, dental and eye insurance, 14 paid holidays, vacation time and 401k with match The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Blue Bird is an equal opportunity employer and makes employment decisions on the basis of merit. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination in all forms. All candidates must be a U.S. citizen or permanent resident. Candidates must be authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire.
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Supplier Recovery Coordinator & Systems Administrator role at Blue Bird Corporation. Blue Bird (NASDAQ: BLBD) is a technology leader and innovator of school buses since 1927, focused on safety, reliability and durability. The company produces low- and zero-emission buses and offers a range of propulsion options. For more information on Blue Bird's products and services, visit www.blue-bird.com. Job Summary
Reporting to the Warranty Manager, this role is responsible for managing the supplier warranty process to maximize supplier reimbursement for Blue Bird incurred warranty expense due to supplier defects and part failures. Additional responsibilities include maintaining and updating the warranty and systems software, processing warranty claims and other warranty related tasks. Responsibilities
Manage the supplier warranty recovery process Manage all supplier warranty claims Manage the warranty part return process Create and maintain supplier warranty KPI metrics Create ad-hoc warranty data analysis to communicate findings clearly and concisely Maintain and update tables within warranty software management system Develop basic coding to create warranty metric reporting within QlikSense application Administer the Blue Bird warranty policies and procedures fairly and consistently with the dealers, service centers, suppliers and customers Perform other duties as assigned Knowledge, Skills And Abilities
Effective written and verbal communication skills Ability to interact with suppliers in a professional manner working through difficult and sensitive financial discussions Skilled in negotiation and collaboration Skilled in Microsoft Excel (creating complicated formulas, macros and data visualization) Basic knowledge of database management Previous experience using QlikSense or QlikView Excellent oral and written communication Proficient in Microsoft Office including Word, Excel, Power Point, Outlook Aptitude to learn proprietary systems quickly Basic Education And Experience
High School Diploma or GED Two years previous automotive administrative work All candidates must be a U.S. citizen or permanent resident. Candidates must be authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire. Preferred Experience
Experience in development and coding highly desired Bachelor’s degree or equivalent experience Knowledge of Blue Bird school/activity bus products, systems and components We Value
Ability to anticipate and understand customer needs and provide guidance Excellent interpersonal and customer relationship skills to handle difficult and sensitive matters Strong project management skills. Exposure to difficult or complex projects a plus Ability to influence stakeholders Effective communication and ability to communicate complex details in a clear manner Flexible workspaces and work hours that help you unleash the best you Working in a collaborative team and balancing the needs of individual stakeholders while delivering corporate objectives Includes
Continued Professional Development Benefits including medical, dental and eye insurance, 14 paid holidays, vacation time and 401k with match The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Blue Bird is an equal opportunity employer and makes employment decisions on the basis of merit. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination in all forms. All candidates must be a U.S. citizen or permanent resident. Candidates must be authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire.
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