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Galvanize

Information Technology System Administrator

Galvanize, New York, New York, us, 10261

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Information Technology System Administrator

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Galvanize Galvanize Climate Solutions is expanding our on-site technology leadership in New York, where a significant portion of the firm and our senior executives are based. As IT Administrator, you’ll be the hands-on technologist in the NY office—owning white-glove executive support, site reliability, and day-to-day administration across our hybrid-cloud Microsoft 365 centric environment. You’ll partner closely with our SF team and advance our security and compliance posture as a regulated investment adviser. This role will report to Head of IT (San Francisco) with close partnership to NY Office Leadership.

White-Glove & Site Ownership

Serve as the primary on-site IT lead for NY: executive support, incident triage, and “last mile” reliability for office operational IT.

Deliver VIP/Executive support (Windows 11 laptops, iOS mobile, conferencing, travel/remote setups) with discretion and urgency.

Own conference room/Zoom Rooms reliability (A/V, room controllers, digital signage); proactively test and prevent issues ahead of high-stakes meetings.

Coordinate local vendors (ISP, A/V, cabling, print) and manage on-site inventory and spares.

Identity, Collaboration & Endpoint Administration (Microsoft-First)

Partner in administering Microsoft 365 & Entra: user/app lifecycle, SSO, Conditional Access, MFA, security baselines, and group policy strategy.

Operate Microsoft Intune for Windows 11 and Jamf Pro for iOS devices: enrollment, configuration/profiles, application packaging, update rings, compliance, and reporting.

Partner in managing Exchange and SharePoint/OneDrive permissions/governance and collaboration guardrails.

Networking, Security & Resilience

Support LAN/Wi-Fi health (switching, APs, DHCP/DNS, VLANs, QoS for real-time media) and coordinate with providers on circuits and SD-WAN/VPN.

Partner with security on EDR, email security, device encryption, patching cadence, phishing/awareness, and incident response runbooks.

Contribute to cyber controls for a regulated financial services environment (access reviews, change control, vendor risk, BCP/DR testing, data retention).

Service Delivery, Process & Projects

Lead NY service desk intake and escalations; own SLAs/KPIs and continual service improvement (ITIL-aligned).

Participate in NY-based IT projects, coordinating cross-office change windows.

Collaborate and coordinate closely with the IT team in San Francisco.

Support regulatory compliance and examinations under the leadership of the Head of IT and the CCO/GC, as required.

Required Qualifications

5+ years of progressive IT experience, including 2+ years in an executive-facing, on-site role.

Deep administration of Microsoft 365 & Entra ID (identity, SSO integrations, Conditional Access, MFA).

Hands-on Intune expertise for Windows 11: Autopilot, configuration, app deployment, updates, compliance.

Strong Zoom (especially Zoom Rooms) and Microsoft Teams conferencing support.

Solid networking fundamentals (switching/Wi-Fi, DHCP/DNS, VPN/SD-WAN concepts) and practical troubleshooting.

Demonstrated security mindset (least privilege, encryption, EDR, patching, phishing defenses).

Exceptional communication, discretion, and customer service with senior stakeholders.

In-office presence in NY, 4 days/week; flexibility for early/late coverage around key meetings.

Additional Qualifications

Experience in a regulated financial services environment (RIA/asset management/venture).

Microsoft-aligned certifications (SC-300, MD-102, AZ-104, ITIL) or equivalent.

Familiarity with Microsoft Defender security stack and Purview governance/DLP.

Light scripting/automation (PowerShell) for scale and repeatability.

Compensation and Benefits

Estimated base salary up to $125,000 with flexibility based on experience and qualifications

Role is also eligible for an annual discretionary bonus

Generous benefits package, including employer-paid health coverage options

401(k) plan with employer match

25-days of PTO which is inclusive of vacation, personal time and sick leave

Monthly wellness benefit that covers a broad range of activities

Annual stipend for employer-sponsored professional development opportunities

16-weeks paid parental leave for parents of any gender

Employment details

Employment type: Full-time

Job function: Information Technology

Industries: Investment Management

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