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Partners Federal Credit Union

Mortgage Loan Officer

Partners Federal Credit Union, Lake Buena Vista, Florida, United States

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Partners Federal Credit Union — Where careers thrive, work-life balance matters, and our mission profoundly impacts our Members. For 65 years, Partners Federal Credit Union has delivered The Partners Difference to more than 175,000 members, providing the highest levels of service, value, access, and convenience.

At Partners, our people are the heart of everything we do. We attract, develop, and empower exceptional talent—individuals who are inspired by our Members’ financial dreams and committed to meaningful work.

Whether you’re offering products that change lives, creating member experiences that bring joy, or driving innovation that pushes us forward, we want every individual at Partners to feel connected to their work in a meaningful way.

Here, you’ll find more than just a job. You’ll discover a culture where you can grow your career, find balance, and make a difference. And as the credit union for The Walt Disney Company, our exclusive connection ensures best‑in‑class benefits and perks—because we believe that when people feel supported, they thrive.

Join us—and experience what it means to truly love what you do. The primary purpose of the MLO role facilitates new mortgage originations driving growth in our lending platform. The MLO will conduct phone interviews, zoom appointments and as needed in-person appointments with new members (intake), taking mortgage applications, locking interest rates, and structuring loan files, marketing lending services to the Cast and Management of the Walt Disney Company. Pipeline management and coordination of file management with processing and closing. The MLO maintains the responsibility for the successful completion of each loan transaction, these transactions are expected to meet our QA policy. Cultivation, development and growth of realtor relationships and networking (CU Realty/HomeAdvantage) for members and Cast Members of TWDC. Partnering with our MEDA and BD Teams for on-property Business development opportunities in person on-site and off-site as needed. The MLO will work Directly with MEDA to facilitate new seminars and facilitate new relationships across TWDC.

Essential Responsibilities:

Meeting with/in-person and virtually, educating home buyers on the homeownership process, facilitating loan applications where possible.

Proving Coaching to the Mortgage staff as well as provide support for the VP of Mortgage Sales

Business Development sessions/activities to create home ownership awareness and mortgage opportunity within the Walt Disney Company, and serve as the primary liaison for all external BD opportunities, PIXAR, LUCAS, and other areas as needed.

Through an extensive knowledge of Partners Home Mortgage products/services, The IMLO will grow home mortgage purchase production and refinance business through sales and business development

MLO will see each loan request through to completion facilitating the transfer of loan requests to processing and closing in partnership with assigned Sales Associate.

Participate in front-line team meetings as a training resource for mortgage products and process knowledge.

Keep up to date on knowledge through FNMA/FMLC in partnership with leader to manage compliance and risk through QA maintaining a strong understanding of all compliant guidelines.

In Partnership with BD, Build external business relationship with Pixar, on and off-site to grow Home Mortgage Originations

Work directly with UW to structure and build exception requests to continue to support our member base

Utilize and understand all of our TPO origination opportunities and grow out of state, FHA and VA lending.

Additional Responsibilities

Build relationships with branch staff, management, and other key partners within the organization

Continue to be up to date on market knowledge to educate staff and members

Managing relationships in a sales environment (Mortgage Advisors, realtors, etc.)

Knowledge & Skills Minimum Education Required to Perform Job: High School Diploma or GED

Minimum Years of Relevant Work Experience Required to Perform Job Upon Hire: 5 to 7 years

Specific Experience Required:

NMLS Registration Number

Fannie Mae and Freddie Mac Automated Underwriting Systems

Strong relationship management skills

Ability to cold call and build new sales relationships

Ability to multi-task

Strong presentation skills

Ability to manage sensitive or confidential information

Strong organization skills

Effective sales and development skills

Shift Work As Needed, Weekends/Evenings

Physical Demands & Environmental/Working Conditions

move self in different positions to accomplish tasks in various environments including tight and confined spaces

remain in a stationary position, often standing or sitting for prolonged periods

adjust or move objects up to 15 pounds in all directions

perform repeat motions that may include the wrists, hands, and/or fingers

use primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together

verbally communicate to convey detailed or important instructions or ideas accurately, loudly, or quickly

hear average or normal conversations and receive ordinary information

prepare or inspect documents or products, assess the accuracy, neatness, and thoroughness of assigned work, or operate office machinery through average, ordinary, visual acuity.

Disclaimer The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The hiring range for this position in Florida is $46,240 to $69,360 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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