Lhma
Assistant Property Manager - State/Multi‑Family
Job Summary:
This is a highly responsible administrative position in which the incumbent must provide support to the Property Manager, as well as work independently on many simultaneous projects. The incumbent must maintain confidentiality of tenant information. The incumbent will provide assistance to the Property Manager by following established administrative procedures, verifying and assembling documents for annual recertification of income, and preparing documents for lease termination processes. The incumbent is responsible for creating work orders, assigning work to maintenance staff, showing apartments to prospective residents and conducting resident orientations. The incumbent works closely with tenants and resident organizations. The incumbent receives direct supervision from the Property Manager. The incumbent may provide supervision to clerical and maintenance staff.
Work Schedule:
Mon, Tues, and Thurs 8:30am-4:30pm; Weds 8:30am-7:30pm; Fri 8:30am-12:30pm
Essential Functions, Duties and Responsibilities:
Responsible for scheduling timely annual recertification of income for residents and ensuring all required verification forms and supporting documentation are obtained.
Responsible for collection of rents, maintenance charges, and legal fees and monitoring monthly tenant account receivable balances.
Responsible for the preparation of eviction notices in accordance with established procedures.
Assists the Property Manager in monitoring all buildings, grounds and common areas for cleanliness and general maintenance.
Assists the Property Manager in the inspection of apartments.
Responds to resident complaints by scheduling or conducting informal conferences.
Works with resident organizations to establish budgets and monitor expenditures.
Receives communications of a general nature from resident and may respond to concerns.
Develops written correspondence to residents and maintains copies in the resident file.
Maintains a secure, organized file system of resident information, compliant with LHA filing procedures.
Performs data entry into HUD’s IMS/PIC System for all income and family information related to the annual recertification of income, as well as interim rent changes. Also performs data entry of lease‑up, vacancy, and inspections.
Assembles resident orientation packets and conducts orientation meetings with new residents.
Obtains Enterprise Income Verification (EIV) information for residents at the time of annual recertification of income.
Computes tenant rent share in compliance with state and federal regulations.
May also perform listed duties on behalf of non‑profit corporation(s) as directed from time to time by the Executive Director and/or designee.
Performs other related duties of the class as required, including assuming the duties of the Property Manager in his/her absence.
Required Skills and Abilities:
Ability to follow established procedures outlined in the Low Rent Public Housing Administrative Plan
Proficiency with Microsoft Word and Excel software programs and ability to learn the Emphasys software program.
General knowledge of maintenance principles and building systems.
Ability to interpret leases and other legal documents and work with constables and attorneys in executing lease termination proceedings.
Ability to maintain confidential information and follow established security guidelines for resident files.
Ability to maintain effective communications with staff and residents.
Ability to prepare clear and concise reports as required.
Ability to multi‑task and perform required duties associated with the position.
Ability to remain focused and organized in a busy work environment.
Ability to work effectively with low‑income, culturally diverse individuals and families.
Bilingual in Spanish or Khmer preferred.
Must possess a valid Driver’s License.
Education and Experience:
Bachelor’s degree in business, public administration or related field preferred. Education may be substituted by 1 year of experience.
Prior experience in property management suggested.
Certifications and Licenses:
Candidate must possess a Public Housing Manager Certification or have the ability to obtain certification within one (1) year of appointment.
Possession of a valid driver’s license is required.
Miscellaneous Information:
This is a full‑time, benefitted position in Lowell, MA. Work Schedule: Mon, Tues, and Thurs 8:30am-4:30pm; Weds 8:30am-7:30pm; Fri 8:30am-12:30pm
Job Details
Category: Current Job Openings
Status: Open
Salary: $60,000/Year
Posted: October 9, 2025 12:30 PM
Closing: October 24, 2025 12:00 PM
Tools
Apply Online
Email Resume
#J-18808-Ljbffr
This is a highly responsible administrative position in which the incumbent must provide support to the Property Manager, as well as work independently on many simultaneous projects. The incumbent must maintain confidentiality of tenant information. The incumbent will provide assistance to the Property Manager by following established administrative procedures, verifying and assembling documents for annual recertification of income, and preparing documents for lease termination processes. The incumbent is responsible for creating work orders, assigning work to maintenance staff, showing apartments to prospective residents and conducting resident orientations. The incumbent works closely with tenants and resident organizations. The incumbent receives direct supervision from the Property Manager. The incumbent may provide supervision to clerical and maintenance staff.
Work Schedule:
Mon, Tues, and Thurs 8:30am-4:30pm; Weds 8:30am-7:30pm; Fri 8:30am-12:30pm
Essential Functions, Duties and Responsibilities:
Responsible for scheduling timely annual recertification of income for residents and ensuring all required verification forms and supporting documentation are obtained.
Responsible for collection of rents, maintenance charges, and legal fees and monitoring monthly tenant account receivable balances.
Responsible for the preparation of eviction notices in accordance with established procedures.
Assists the Property Manager in monitoring all buildings, grounds and common areas for cleanliness and general maintenance.
Assists the Property Manager in the inspection of apartments.
Responds to resident complaints by scheduling or conducting informal conferences.
Works with resident organizations to establish budgets and monitor expenditures.
Receives communications of a general nature from resident and may respond to concerns.
Develops written correspondence to residents and maintains copies in the resident file.
Maintains a secure, organized file system of resident information, compliant with LHA filing procedures.
Performs data entry into HUD’s IMS/PIC System for all income and family information related to the annual recertification of income, as well as interim rent changes. Also performs data entry of lease‑up, vacancy, and inspections.
Assembles resident orientation packets and conducts orientation meetings with new residents.
Obtains Enterprise Income Verification (EIV) information for residents at the time of annual recertification of income.
Computes tenant rent share in compliance with state and federal regulations.
May also perform listed duties on behalf of non‑profit corporation(s) as directed from time to time by the Executive Director and/or designee.
Performs other related duties of the class as required, including assuming the duties of the Property Manager in his/her absence.
Required Skills and Abilities:
Ability to follow established procedures outlined in the Low Rent Public Housing Administrative Plan
Proficiency with Microsoft Word and Excel software programs and ability to learn the Emphasys software program.
General knowledge of maintenance principles and building systems.
Ability to interpret leases and other legal documents and work with constables and attorneys in executing lease termination proceedings.
Ability to maintain confidential information and follow established security guidelines for resident files.
Ability to maintain effective communications with staff and residents.
Ability to prepare clear and concise reports as required.
Ability to multi‑task and perform required duties associated with the position.
Ability to remain focused and organized in a busy work environment.
Ability to work effectively with low‑income, culturally diverse individuals and families.
Bilingual in Spanish or Khmer preferred.
Must possess a valid Driver’s License.
Education and Experience:
Bachelor’s degree in business, public administration or related field preferred. Education may be substituted by 1 year of experience.
Prior experience in property management suggested.
Certifications and Licenses:
Candidate must possess a Public Housing Manager Certification or have the ability to obtain certification within one (1) year of appointment.
Possession of a valid driver’s license is required.
Miscellaneous Information:
This is a full‑time, benefitted position in Lowell, MA. Work Schedule: Mon, Tues, and Thurs 8:30am-4:30pm; Weds 8:30am-7:30pm; Fri 8:30am-12:30pm
Job Details
Category: Current Job Openings
Status: Open
Salary: $60,000/Year
Posted: October 9, 2025 12:30 PM
Closing: October 24, 2025 12:00 PM
Tools
Apply Online
Email Resume
#J-18808-Ljbffr