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St. Charles County Government

GOV'T SERVICES REP / COLLECTOR OF REVENUE

St. Charles County Government, Saint Charles, Missouri, United States, 63301

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Overview GOV'T SERVICES REP / COLLECTOR OF REVENUE

Join to apply for the GOV'T SERVICES REP / COLLECTOR OF REVENUE role at St. Charles County Government.

Salary and Benefits Starting Salary: $39,106.77 per year

This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.

Job Overview The purpose of this position is to oversee monetary transactions and provide general clerical support for the Department. This position also assists taxpayers and reports to the Clerical Supervisor II.

Responsibilities

Answers telephone inquiries from taxpayers and provides and records information as appropriate.

Greets and assists taxpayers face to face at the window.

Collects and records tax payments and Senior Tax Relief applications from taxpayers and records actions taken.

Issues documents (Statements, Receipts, Duplicates, Certificates of Non-Assessment) to customers according to guidelines.

Pays AR Box and OPC.

Verifies tax information from Department of Revenue website to start process for plate revocation.

Balances cash drawer daily.

Assists customers with on-line and phone services.

Verifies all information obtained to ensure accuracy, and makes necessary changes as needed according to guidelines.

Contacts taxpayers by phone/letter when as appropriate.

Contacts delinquent taxpayers, or their representatives by phone/letter, to establish payment arrangements or advise of litigation.

Enters address corrections per direction of the taxpayer/post office and notifies Assessors Office of changes.

Processes incoming mail and determines what type of special handling must be done.

Processes receipts for special mailing due to volume on leasing and loan companies etc.

Researches to locate new addresses for returned mail. Codes and files returned mail.

Seniority level Not Applicable

Employment type Full-time

Job function Legal

Industries Government Administration

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