LG Electronics North America
Accounts Receivable Collections Coordinator
LG Electronics North America, Englewood Cliffs, New Jersey, us, 07632
Accounts Receivable Collections Coordinator
Location: Englewood Cliffs, NJ Summary Reviewing account status and following guidelines on monitoring customer orders entered in the system; control and maintain the collection of current and past due invoices; research and investigate reasons for non-payment and obtain necessary documentation/information to provide to the customer or related team to support collection. Research and determine validity for credit memos for refund processing; manage collection of invalid chargebacks and work directly with merchant service provider in response to merchant chargeback as needed. Communicate with external and internal teams to have credit memos processed to offset open accounts; weekly reporting to management on outstanding issues including but not limited to aged unpaid invoices and chargebacks. Responsibilities Identify orders and their matching payment to reconcile the AR account Verify duplicated charges and process refunds as needed Monitor uncaptured payment transactions to re-process payments Process refunds on return credit memos where applicable Match and offset return/replacement orders as needed Communicate with 3rd party service providers to obtain valid PODs and other required documents for dispute process Dispute merchant chargebacks with supporting documents Reporting to management on collection/dispute status Identify improvement areas to enhance work efficiency and provide support on special projects when assigned Qualifications Bachelor’s degree or High School degree with 2+ years of related work experience Compensation Recruiting Range: $50,000—$65,000 USD Benefits No-cost employee premiums for you and your eligible dependents for medical, dental, vision and prescription benefits Auto enrollment with immediate vesting of company matching contributions in a 401(k) Retirement Savings Plan Generous Paid Time Off including holidays and banked sick/vacation time Performance-based Short-Term Incentives (varies by role) Access to confidential mental health resources and personal fitness incentives Family-oriented benefits including paid parental leave and support for families with children facing developmental challenges Group rate Life and Disability Insurance Note
This posting reflects the role responsibilities and qualifications for the Accounts Receivable Collections Coordinator at LG Electronics North America.
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Location: Englewood Cliffs, NJ Summary Reviewing account status and following guidelines on monitoring customer orders entered in the system; control and maintain the collection of current and past due invoices; research and investigate reasons for non-payment and obtain necessary documentation/information to provide to the customer or related team to support collection. Research and determine validity for credit memos for refund processing; manage collection of invalid chargebacks and work directly with merchant service provider in response to merchant chargeback as needed. Communicate with external and internal teams to have credit memos processed to offset open accounts; weekly reporting to management on outstanding issues including but not limited to aged unpaid invoices and chargebacks. Responsibilities Identify orders and their matching payment to reconcile the AR account Verify duplicated charges and process refunds as needed Monitor uncaptured payment transactions to re-process payments Process refunds on return credit memos where applicable Match and offset return/replacement orders as needed Communicate with 3rd party service providers to obtain valid PODs and other required documents for dispute process Dispute merchant chargebacks with supporting documents Reporting to management on collection/dispute status Identify improvement areas to enhance work efficiency and provide support on special projects when assigned Qualifications Bachelor’s degree or High School degree with 2+ years of related work experience Compensation Recruiting Range: $50,000—$65,000 USD Benefits No-cost employee premiums for you and your eligible dependents for medical, dental, vision and prescription benefits Auto enrollment with immediate vesting of company matching contributions in a 401(k) Retirement Savings Plan Generous Paid Time Off including holidays and banked sick/vacation time Performance-based Short-Term Incentives (varies by role) Access to confidential mental health resources and personal fitness incentives Family-oriented benefits including paid parental leave and support for families with children facing developmental challenges Group rate Life and Disability Insurance Note
This posting reflects the role responsibilities and qualifications for the Accounts Receivable Collections Coordinator at LG Electronics North America.
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