Salem Five Bank
Overview
Join to apply for the
Universal Banker II
role at
Salem Five Bank . Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five operates more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, with strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five is committed to supporting the communities in which we reside through donations via our Charitable Foundation and local events. Job Duties and Responsibilities
Include, but are not limited to, the following: Business Development: Identify sales opportunities, deepen existing relationships, and grow Salem Five’s market share in the communities it serves. In collaboration with branch management and internal business partners, uncover needs and refer cross-sell opportunities (e.g., business loans, merchant services, insurance, and investment services). Engage in defined sales activities: uncover customer needs, offer solutions, close the business, onboard, follow up, outbound calling, and record each customer contact in the Bank’s system. Participate in team meetings, contribute to branch sales goals, engage in divisional campaigns, and celebrate team successes. Customer Experience: Deliver an exceptional customer experience every time by making a personal connection, uncovering financial needs through meaningful discussion, making educated product recommendations, and providing solutions that meet the customer’s needs. Business Acumen and Technical Knowledge: Understand banking business, learn product benefits, build relationships with customers and colleagues, demonstrate proficiency with Salem Five’s digital offerings, and be proficient with mobile devices and desktop applications (MS Office). Able to adapt to new technologies and navigate online resources effectively. Banking Operations: Learn and adhere to branch operations policies and procedures (e.g., check cashing, deposits, account opening, debit card issuance, vault/ATM management, compliance, audits). Maintain a full working knowledge of both sales and teller functions. Education and Experience
High school diploma or equivalent required. Two years’ experience in a retail or banking environment is required; supervisory experience is preferred. This position may be designated as a key-holder and, in management capacity, may open/close the branch and participate in interviewing, hiring, and developing junior staff. A proven track record of delivering a superior customer experience is expected. Salem Five requires each Universal Banker to be federally registered through the National Mortgage Licensing System (NMLS) and to maintain good standing. Individual NMLS IDs renew annually. Physical Demands
The role requires the ability to talk or hear, stand, walk, sit, use hands, reach with arms, and occasionally climb or balance, stoop, kneel, crouch, or crawl. Lifting up to 10 pounds may be required. Specific vision abilities are needed to perform the job. Benefits
Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401(k) Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more. Salary
Competitive Base plus incentive. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Finance and Sales Industries: Banking Location note: Beverly, MA How to Apply
Ready to apply? Click on Apply or Apply Now in this posting. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.
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Join to apply for the
Universal Banker II
role at
Salem Five Bank . Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five operates more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, with strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five is committed to supporting the communities in which we reside through donations via our Charitable Foundation and local events. Job Duties and Responsibilities
Include, but are not limited to, the following: Business Development: Identify sales opportunities, deepen existing relationships, and grow Salem Five’s market share in the communities it serves. In collaboration with branch management and internal business partners, uncover needs and refer cross-sell opportunities (e.g., business loans, merchant services, insurance, and investment services). Engage in defined sales activities: uncover customer needs, offer solutions, close the business, onboard, follow up, outbound calling, and record each customer contact in the Bank’s system. Participate in team meetings, contribute to branch sales goals, engage in divisional campaigns, and celebrate team successes. Customer Experience: Deliver an exceptional customer experience every time by making a personal connection, uncovering financial needs through meaningful discussion, making educated product recommendations, and providing solutions that meet the customer’s needs. Business Acumen and Technical Knowledge: Understand banking business, learn product benefits, build relationships with customers and colleagues, demonstrate proficiency with Salem Five’s digital offerings, and be proficient with mobile devices and desktop applications (MS Office). Able to adapt to new technologies and navigate online resources effectively. Banking Operations: Learn and adhere to branch operations policies and procedures (e.g., check cashing, deposits, account opening, debit card issuance, vault/ATM management, compliance, audits). Maintain a full working knowledge of both sales and teller functions. Education and Experience
High school diploma or equivalent required. Two years’ experience in a retail or banking environment is required; supervisory experience is preferred. This position may be designated as a key-holder and, in management capacity, may open/close the branch and participate in interviewing, hiring, and developing junior staff. A proven track record of delivering a superior customer experience is expected. Salem Five requires each Universal Banker to be federally registered through the National Mortgage Licensing System (NMLS) and to maintain good standing. Individual NMLS IDs renew annually. Physical Demands
The role requires the ability to talk or hear, stand, walk, sit, use hands, reach with arms, and occasionally climb or balance, stoop, kneel, crouch, or crawl. Lifting up to 10 pounds may be required. Specific vision abilities are needed to perform the job. Benefits
Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401(k) Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more. Salary
Competitive Base plus incentive. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Finance and Sales Industries: Banking Location note: Beverly, MA How to Apply
Ready to apply? Click on Apply or Apply Now in this posting. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.
#J-18808-Ljbffr