Premier Health Partners
Overview
Join to apply for the
PATIENT FINANCIAL COUNSELOR
role at
Premier Health Partners . The Patient Financial Counselor (FC) supports the PHP mission by serving as the hospital’s primary contact for resolution of the patient’s account balance, in accordance with PHP policies. The FC helps patients, especially those who are uninsured, underinsured, and have low incomes, assess and determine a plan for resolution of their financial responsibilities. This includes establishing payment plans and other financial arrangements, evaluating patient’s eligibility for Medicaid, state and hospital-sponsored charity care programs, and other available funding sources such as grants. The FC is also responsible for calculating and collecting estimated balances at pre-service or at the point of service. The FC understands the hospital’s financial and discounting policies and uses critical thinking to provide the best resolution based upon the patient’s situation.
Responsibilities
Collaborate with other departments and external eligibility vendors as necessary.
Document data using financial systems and conduct procedures to assist the patient in filing for Medicaid and/or other public assistance programs.
Ensure patient confidentiality with integrity, good judgment, and trust.
Qualifications
Minimum Education: High School completion / GED. Associates Degree preferred in related field.
Experience: 3 - 5 years of job-related experience; preferred experience working with the public; familiarity with Medicaid, medical self-pay accounts receivable management, and related regulations.
Other requirements: Knowledge of patient registration, third party collections, verification of insurance benefits, Medicaid and other programs; math skills; ability to prepare reports on credit and collections.
Knowledge/Skills
Ability to multi-task and adapt to changing assignments.
Proficiency with Windows-based software and typing (minimum 30 wpm).
Excellent verbal and listening communication skills; professional demeanor in stressful situations.
Ability to build productive relationships with all contacts and to explain financial options clearly.
Shift/Status Shift: Variable, weekends, holidays. Status: Full time. Facility: Miami Valley Hospital.
#J-18808-Ljbffr
Join to apply for the
PATIENT FINANCIAL COUNSELOR
role at
Premier Health Partners . The Patient Financial Counselor (FC) supports the PHP mission by serving as the hospital’s primary contact for resolution of the patient’s account balance, in accordance with PHP policies. The FC helps patients, especially those who are uninsured, underinsured, and have low incomes, assess and determine a plan for resolution of their financial responsibilities. This includes establishing payment plans and other financial arrangements, evaluating patient’s eligibility for Medicaid, state and hospital-sponsored charity care programs, and other available funding sources such as grants. The FC is also responsible for calculating and collecting estimated balances at pre-service or at the point of service. The FC understands the hospital’s financial and discounting policies and uses critical thinking to provide the best resolution based upon the patient’s situation.
Responsibilities
Collaborate with other departments and external eligibility vendors as necessary.
Document data using financial systems and conduct procedures to assist the patient in filing for Medicaid and/or other public assistance programs.
Ensure patient confidentiality with integrity, good judgment, and trust.
Qualifications
Minimum Education: High School completion / GED. Associates Degree preferred in related field.
Experience: 3 - 5 years of job-related experience; preferred experience working with the public; familiarity with Medicaid, medical self-pay accounts receivable management, and related regulations.
Other requirements: Knowledge of patient registration, third party collections, verification of insurance benefits, Medicaid and other programs; math skills; ability to prepare reports on credit and collections.
Knowledge/Skills
Ability to multi-task and adapt to changing assignments.
Proficiency with Windows-based software and typing (minimum 30 wpm).
Excellent verbal and listening communication skills; professional demeanor in stressful situations.
Ability to build productive relationships with all contacts and to explain financial options clearly.
Shift/Status Shift: Variable, weekends, holidays. Status: Full time. Facility: Miami Valley Hospital.
#J-18808-Ljbffr