Regions Bank
Overview
Join to apply for the
Relationship Banker I (Wolfchase)
role at
Regions Bank . Thank you for your interest in a career at Regions. The Relationship Banker I is responsible for providing an exceptional customer experience, both on the cash line and on the phone, and contributing to improving the financial wellness of our customers. The role aims to create meaningful personal connections with customers while processing transactions, identify ways Regions can meet customer needs, and assist in resolving end-to-end customer service inquiries. This position offers opportunities for growth, development, and upward mobility for candidates with prior teller, limited banking, or some retail sales experience. Regions’ mission is to make life better for customers and communities. The successful candidate should be ambitious, adaptable, and prepared to educate customers on how to bank when, where, and how they want, with strong communication and personalized service.
Primary Responsibilities
Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other teller transactions
Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new / replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution
Develops relationships with customers and stays informed about the customer’s relationship with the bank
Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings
Assists branch and team members with basic tasks to aid in customer problem resolution
May conduct outbound phone calls to educate customers on emerging technology and assist with meeting their financial needs
Refsrs customers to an internal team of experts when more complex financial goals and needs are recognized
Follows bank processes and procedures and adheres to applicable laws and regulations; supports sound banking practices and reports operational risks
Aims to achieve branch targets by identifying customer needs and providing Regions’ solutions
This position requires tracking time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
This position is incentive eligible.
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustaining attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Preferences
One (1) year of banking, cash-handling, and/or customer service experience
Skills And Competencies
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Strong customer focus and relationship-building skills
Position Type Full time
Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. Pay will vary among individual associates within the same job. The minimum/median targets reflect the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Minimum Job Range Target: $37,260.55 USD
Median $42,465.00 USD
Incentive Pay Plans This role is eligible to participate in a formulaic incentive plan. Employees can earn incentives based on performance against defined metrics and goals.
Benefits Information Regions offers a benefits package that is flexible and comprehensive. Listed below is a synopsis of benefits offered for informational purposes, not a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Note: Benefits and plans may change. To learn more, visit Regions’ benefits page.
Location Wolfchase, Bartlett, Tennessee
Equal Opportunity Employer Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Higher-volume postings may remain active longer due to business need and may be closed at any time at Regions’ discretion.
#J-18808-Ljbffr
Join to apply for the
Relationship Banker I (Wolfchase)
role at
Regions Bank . Thank you for your interest in a career at Regions. The Relationship Banker I is responsible for providing an exceptional customer experience, both on the cash line and on the phone, and contributing to improving the financial wellness of our customers. The role aims to create meaningful personal connections with customers while processing transactions, identify ways Regions can meet customer needs, and assist in resolving end-to-end customer service inquiries. This position offers opportunities for growth, development, and upward mobility for candidates with prior teller, limited banking, or some retail sales experience. Regions’ mission is to make life better for customers and communities. The successful candidate should be ambitious, adaptable, and prepared to educate customers on how to bank when, where, and how they want, with strong communication and personalized service.
Primary Responsibilities
Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other teller transactions
Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new / replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution
Develops relationships with customers and stays informed about the customer’s relationship with the bank
Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings
Assists branch and team members with basic tasks to aid in customer problem resolution
May conduct outbound phone calls to educate customers on emerging technology and assist with meeting their financial needs
Refsrs customers to an internal team of experts when more complex financial goals and needs are recognized
Follows bank processes and procedures and adheres to applicable laws and regulations; supports sound banking practices and reports operational risks
Aims to achieve branch targets by identifying customer needs and providing Regions’ solutions
This position requires tracking time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
This position is incentive eligible.
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustaining attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Preferences
One (1) year of banking, cash-handling, and/or customer service experience
Skills And Competencies
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Strong customer focus and relationship-building skills
Position Type Full time
Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. Pay will vary among individual associates within the same job. The minimum/median targets reflect the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Minimum Job Range Target: $37,260.55 USD
Median $42,465.00 USD
Incentive Pay Plans This role is eligible to participate in a formulaic incentive plan. Employees can earn incentives based on performance against defined metrics and goals.
Benefits Information Regions offers a benefits package that is flexible and comprehensive. Listed below is a synopsis of benefits offered for informational purposes, not a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Note: Benefits and plans may change. To learn more, visit Regions’ benefits page.
Location Wolfchase, Bartlett, Tennessee
Equal Opportunity Employer Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Higher-volume postings may remain active longer due to business need and may be closed at any time at Regions’ discretion.
#J-18808-Ljbffr