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Pernod Ricard USA

Senior Manager, Consumer Technology

Pernod Ricard USA, New York, New York, us, 10261

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Overview

Position Title: Senior Manager, Consumer Technology Location: New York, NY, US Where Conviviality is at work. Pernod Ricard is a global premium spirits and wine company. We’re the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahlúa Liqueur, The Glenlivet Gin, and Skrewball whiskey, as well as many more superior wines and exquisite champagnes. Working at Pernod Ricard is all about igniting conviviality in all that we do. Convivialité means human connection, authenticity, friendly, and jovial; a core philosophy around how we live and work. Guided by our 4 core values, we are team players, dream makers, trailblazers, movers and cocktail shakers. The salary range for this role, based in New York, is $145,728.00 to $182,160.00. The range will vary if outside of this location. Base salaries are determined during the interview process by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position. Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives and your contributions will shape our cutting-edge products. As a key player in our agile setup, you will enhance efficiency, foster creativity, and play a pivotal role in our product development process. Product and Team

The product(s) you will work on / the team you will work with The Consumer Proximity Specialist will be responsible for the product families of Consumer Planning and Effectiveness. This includes products which support the business capabilities of A&P Planning and Management, Commercial Forecasting, Brand and Product Planning, and the capture and optimization of spend through insights from Machine-Learning tools. The Specialist will ensure demand, requirements, delivery, testing, change, adoption and value creation of the Consumer processes for the Management Entity. She/He will support local and legacy applications until their migration to the target Product landscape. They will report to the Domain Proximity Lead to share value and adoption metrics and collaborate with other domain Proximity Specialists to ensure consistency.

Responsibilities

Capture affiliate needs and specificities for a given product domain by conducting interviews and surveys, analyzing affiliate data and feedback to propose tailored solutions aligned with product offerings.

Incident Management: act as the lead between Business and incident support teams to drive prompt resolution, provide functional knowledge, and coordinate stakeholders for remediation and preventive analysis.

Roll-out and Change Management: gather insights and user feedback to enhance product functionality, prepare change plans, perform local change impact assessments, support test activities, and execute roll-out activities.

Value Realization: collect and consolidate metrics to report on value delivered from products at the affiliate level.

Your Team

Reporting Line (direct): Domain Proximity Lead (to report value, adoption metrics, direction & coaching, prioritization)

Key internal stakeholders: Domain Key Users across all affiliates in the Management Entity; Product Owners and Global Product Squads; Management Entity Data Squad; Global Digital Acceleration Squad

Key external stakeholders: Vendors supporting Legacy Applications

Geographical Scope Scope: Regional (USA and Canada)

Travel: As needed to be discussed with the C3 Proximity Lead

Your Areas of Knowledge and Expertise Education: Bachelor’s Degree in Computer Science or MBA with specialization in CS

Business Stakeholder Management & Demand Evaluation – Strong, 7+ years

Cross Functional Project & Resource Management – Strong, 7+ years

Proficient with Advanced Business Systems & Data Integration – Strong, 7+ years

Experience with Advertising & Promotion planning processes – Intermediate, 2-3 years

IT Product Management (Agile context) - Intermediate, 2-3 years

FMCG/CPG or AlcBev Industry Knowledge - Intermediate, 2-3 years

Functional Skills Deep knowledge in the product domain scope with understanding of regional challenges

Strong stakeholder management, project planning, and requirements definition

Deployment, adoption and change management methods & tools

Data integration and data lifecycle management within product scopes

Ability to evaluate and challenge business wants vs. needs

Understanding of agile principles, product testing

Collaboration and team spirit

The successful applicant must have demonstrated ability to capture business demand, evaluate relevance, and manage expectations. It is an asset to understand business processes, data, and opportunities to improve processes through enablement of technical products. Adoption and usage of our products should be measured against company strategy. When you join Pernod Ricard, you’ll experience a workplace rich in heritage, driven by iconic brands and a commitment to sustainability, safety, and giving back to communities. Our values drive our behaviors and culture. Our work philosophy celebrates the magic of human connection with flexibility to contribute meaningfully. We offer a hybrid option with flexibility to work remotely 2 days a week. As a global employer, we empower our employees to work the hours that make sense for them and their team. We offer employees great benefits and perks. Check out PRUSABenefits.com for details. Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not discriminate for or against any employee or applicant. Offers will be subject to United States local terms. Pernod Ricard USA is committed to the full inclusion of all qualified individuals. To request reasonable accommodation during the application process, contact PR_NA_TalentAcquisition@pernod-ricard.com. Job Posting End Date:

2025-12-31

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