The J.M. Smucker Co.
Manager, Customer Commercialization
The J.M. Smucker Co., Orrville, Ohio, United States, 44667
Overview
Join to apply for the
Manager, Customer Commercialization
role at
The J.M. Smucker Co. Your Opportunity as the Manager, Customer Commercialization The Customer Commercialization (CC) Team serves as a critical conduit between Brand Marketing, Brand Commercialization, and the Field Sales Team. The Manager CC position owns the Joint Business Planning (JBP) for customers to enable category and customer growth and represents customer strategies to key internal constituents. They will also translate National Go to Market Strategies (GTMS) into customer specific activation and incorporate SBA targets into customer level quotas and budgets. Location : Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements : Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires
In This Role You Will
Big Picture
Support the development of category and account growth opportunities and the long-term sales strategy of The J.M. Smucker Company (JMS)
Influence the development of Long Range and Annual Operating Plans (quota, trade, situation assessments) from a Category, Customer, Channel, & Competitive lens
Creation of customer/channel specific sales fundamental objectives to achieve priorities and sales controllable objectives: distribution, pricing, shelving, merchandising, and new items
Act as internal voice for the customer – be able to speak to customer and channel opportunities (know what is possible) and represent customer and channel strategies at stage-gate and consensus forecast meetings
Influence the development of national sales presentations and tools that are rich in category and shopper insights that help Field Sales execute the initiatives in the marketplace with excellence
Communicate key Category, Customer, Competitive insights into volume forecast
Assist in the development of trade promotion strategies, trade merchandising plans, and major trade initiatives
Understand the efficiency and effectiveness of specific trade promotions/other sales activities and make recommendations, where needed
Help provide regular updates to Field Sales of key marketing elements and initiatives (FSI/Media calendars, Catalina, etc)
Provide support for product recalls, label changes, innovation launches, and SKU rationalizations
Day to Day
Partner with sales leads (National Account Managers/Regional Sales Managers/Key Account Managers) and brokers to provide execution and communication support of JM Smucker annual sales priorities
Lead ongoing analysis of business performance to support daily operations and monthly business reviews
Make commercial recommendations to improve both JMS and customer sales and margins to identify potential performance assumption issues and provide commercially viable recommendations
Review customer sales performance, profitability and track against sales accuracy to influence demand forecasts
Assist in developing and delivering presentations focused both externally and internally
The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
Minimum Requirements What we are looking for
Bachelor's Degree
5+ years of experience in the Consumer-Packaged Goods industry
Strong strategic thinking ability
Ability to problem solve and recommend optimal solutions
Ability to lead projects and initiatives while influencing cross-functional partners
Collaboration: Ability to work well with others; high levels of self-awareness, empathy; be able to reach consensus.
Effective communication skills across all levels of the organization
Drive for Results: Sets a high standard of performance while pursuing goals with a high sense of urgency.
Ability to manage ambiguity & complexity
Demonstrated curiosity and continuous learning mindset
Strong analytical skills (Excel, Word, PowerPoint): Experience pulling, analyzing and drawing insights and recommendations from consumption data (Nielsen).
Ability to travel ~25%
Additional skills and experience that we think would make someone successful in this role (not required): HQ customer marketing or cross-functional experience
Learn More About Working At Smucker
Helping our Employees Thrive
Delivering on Our Purpose
Our Continued Commitment to Ensuring a Workplace for All
Follow us on LinkedIn®
#J-18808-Ljbffr
Join to apply for the
Manager, Customer Commercialization
role at
The J.M. Smucker Co. Your Opportunity as the Manager, Customer Commercialization The Customer Commercialization (CC) Team serves as a critical conduit between Brand Marketing, Brand Commercialization, and the Field Sales Team. The Manager CC position owns the Joint Business Planning (JBP) for customers to enable category and customer growth and represents customer strategies to key internal constituents. They will also translate National Go to Market Strategies (GTMS) into customer specific activation and incorporate SBA targets into customer level quotas and budgets. Location : Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements : Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires
In This Role You Will
Big Picture
Support the development of category and account growth opportunities and the long-term sales strategy of The J.M. Smucker Company (JMS)
Influence the development of Long Range and Annual Operating Plans (quota, trade, situation assessments) from a Category, Customer, Channel, & Competitive lens
Creation of customer/channel specific sales fundamental objectives to achieve priorities and sales controllable objectives: distribution, pricing, shelving, merchandising, and new items
Act as internal voice for the customer – be able to speak to customer and channel opportunities (know what is possible) and represent customer and channel strategies at stage-gate and consensus forecast meetings
Influence the development of national sales presentations and tools that are rich in category and shopper insights that help Field Sales execute the initiatives in the marketplace with excellence
Communicate key Category, Customer, Competitive insights into volume forecast
Assist in the development of trade promotion strategies, trade merchandising plans, and major trade initiatives
Understand the efficiency and effectiveness of specific trade promotions/other sales activities and make recommendations, where needed
Help provide regular updates to Field Sales of key marketing elements and initiatives (FSI/Media calendars, Catalina, etc)
Provide support for product recalls, label changes, innovation launches, and SKU rationalizations
Day to Day
Partner with sales leads (National Account Managers/Regional Sales Managers/Key Account Managers) and brokers to provide execution and communication support of JM Smucker annual sales priorities
Lead ongoing analysis of business performance to support daily operations and monthly business reviews
Make commercial recommendations to improve both JMS and customer sales and margins to identify potential performance assumption issues and provide commercially viable recommendations
Review customer sales performance, profitability and track against sales accuracy to influence demand forecasts
Assist in developing and delivering presentations focused both externally and internally
The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
Minimum Requirements What we are looking for
Bachelor's Degree
5+ years of experience in the Consumer-Packaged Goods industry
Strong strategic thinking ability
Ability to problem solve and recommend optimal solutions
Ability to lead projects and initiatives while influencing cross-functional partners
Collaboration: Ability to work well with others; high levels of self-awareness, empathy; be able to reach consensus.
Effective communication skills across all levels of the organization
Drive for Results: Sets a high standard of performance while pursuing goals with a high sense of urgency.
Ability to manage ambiguity & complexity
Demonstrated curiosity and continuous learning mindset
Strong analytical skills (Excel, Word, PowerPoint): Experience pulling, analyzing and drawing insights and recommendations from consumption data (Nielsen).
Ability to travel ~25%
Additional skills and experience that we think would make someone successful in this role (not required): HQ customer marketing or cross-functional experience
Learn More About Working At Smucker
Helping our Employees Thrive
Delivering on Our Purpose
Our Continued Commitment to Ensuring a Workplace for All
Follow us on LinkedIn®
#J-18808-Ljbffr