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JPS Health Network

Case management Coordinator Inpatient PRN

JPS Health Network, Fort Worth, Texas, United States, 76102

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Case management Coordinator Inpatient PRN

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JPS Health Network . Overview

JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people. Acclaim Multispecialty Group is the medical practice group serving JPS Health Network, with over 300 providers. Purpose of the role: The Case Management Coordinator Inpatient PRN conveys the purpose and services of the care management programs to the user population, provides basic health information, collects data, and performs clerical duties that support the Nurse Case Manager and Social Worker. The role supports care management goals, care transitions, and health literacy to optimize patient care. Job Details

Job Title : Case management Coordinator Inpatient PRN Requisition Number : 42086 Employment Type : PRN Division : CLINICAL INTEGRATION Compensation Type : Hourly Job Category : Patient Care Support Hours Worked : varies Location : John Peter Smith Hospital, Fort Worth, TX 76104 Shift Worked : Various/Rotating Shift

Job Description

Job Summary:

The Case Management Coordinator Inpatient PRN conveys the purpose and services of the care management programs to the user population. This job provides basic health information, collects data, and performs clerical duties that support both the Nurse Case Manager and Social Worker. The Coordinator also works with the health care team to support care management goals, care transitions, and health literacy to optimize patient care.

Essential Job Functions & Accountabilities Screens referred patients for additional services provided by the Inpatient Case Management Department.

Supports patients in accessing health-related services, including post-discharge services and facilities, and overcoming barriers to medical care and social services.

Establishes trusting relationships with patients and families while providing general support and encouragement.

Uses electronic resources and registries to collect, report, gather, and document data for the case management process.

Conducts provider searches for hard-to-place patients; contacts insurance companies to identify in-network providers when required.

Schedules post-discharge patient appointments; follows up on referrals until a post-discharge provider has accepted the patient.

Assists department staff in care transitions and discharge planning; coordinates communication and referrals to post-discharge providers (e.g., Home Health, Hospice, SNFs, LTACs, Assisted Living).

Assists with coordinating applications for Medicaid, JPS Connections, Health Insurance Exchange, and other assistance.

Serves as a point of contact by phone and in person for patients receiving case management and social work services and for follow-up activities.

Performs face-to-face contacts with patients in the hospital or emergency department as needed.

Schedules post-discharge follow-up and general well-visit appointments; determines appropriate care management services and performs intake screening and general care coordination activities.

Performs non-clinical case management functions (outreach, social support, resource linkages, interpretation/translation, transportation coordination, and medication co-pay assistance coordination).

Performs non-clinical case management functions related to utilization review; assists with the insurance certification process to ensure payors receive required clinical information to certify payment for hospital visits.

Identifies patients with limited literacy and assists with completing complex health forms, locating and linking providers and services.

Provides patients with suitable materials to supplement basic health education and encourages active engagement in health and wellness.

Conducts transitional care visits with the Nurse Case Manager and/or Social Worker to prepare the patient for a successful transition back into the community with discharge access to primary care.

Identifies need for advance directive assistance and reports findings to the Inpatient Case Manager.

Ensures compliance with state and federal regulatory requirements, including delivery of the Care Management System Important Message from Medicaid and Patient Choice.

May act as preceptor for newly hired Case Management Coordinators, assist with quality improvement activities, and participate in special case management projects.

Qualifications

Required Qualifications:

High School Diploma, GED or equivalent. 6 months of experience in a patient care or public health setting, or 6 months of experience as a Medical Assistant, or 6 months of experience in healthcare, hospital, hospice, home health, or skilled nursing facility Current JPS-recognized CPR/BLS Certification (may be obtained post-hire). Preferred Qualifications:

1+ years experience in Case Management Associate’s Degree or higher in Business, Social Sciences, Healthcare or related field Certified Community Health Worker Certified Medical Assistant Bilingual in Spanish, Vietnamese, Arabic or other language

Location Address: 1500 S. Main Street, Fort Worth, Texas 76104, United States

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