Infrastructure Decommission Technician, Network and Cable Decomm (NCD)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of Cloud Computing. We are currently expanding our Network and Cable decommission (NCD) team and are looking for a Decommissioning Technician with a robust technical understanding of network and infrastructure implementation concepts and the drive and vision to take AWS to the next level. The NCD team are looking to hire a highly motivated, best-in-class individual who will work closely with project management, network engineers and operations teams to facilitate smooth project delivery. The Decomm Technician will be responsible for executing multiple concurrent project activities and communicate the clear status of each project on both regular and ad hoc/as needed cadences.

RESPONSIBILITIES

Operational:

Adhere to security and safety best practices in the data center

Decommission network racks and equipment in line with internal SLAs

Manage assigned work and priorities through ticketing system and/or workflows

Interact with other datacenter personnel to coordinate work activity

Contribute ideas to improve operational efficiency

Participate in team meetings for metric analysis and project status updates

Problem Solving:

Maintain the highest level of network availability by reviewing activity and proceeding with the highest level of operational paranoia

Escalate to senior technicians, TIPM and management as needed/required

Mentoring:

Share knowledge and help educate less technical staff on the best practices related to all service owner issues

Support the onboarding of new technicians through the NCD training and certification program by instructing and observing trainee technicians

Hiring:

Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews

BASIC QUALIFICATIONS

Working knowledge and understanding of datacenter network equipment, including routers, switches, PDU and battery/UPS

Working knowledge and understanding of datacenter cabling, including cable management (risers, baskets/trays/conduit), fibre optics, copper and FDP/ODF panels

2+ years of experience with data network equipment and cabling, optic types, and test equipment

2+ years of experience coordinating workload and priorities through ticketing system and/or system-driven workflow

PREFERRED QUALIFICATIONS

Working knowledge and understanding of datacenter network and cabling infrastructure concepts, best practices and methodologies

Advanced understanding of fiber optic & copper cabling standards, testing equipment & troubleshooting methodologies

2+ years of experience with data networking in production datacenter environment

2+ years of experience with installation and removal of equipment from datacenter racks/cabinets

5+ years of experience with cabling in datacenter environment, including cable management and install/removal in production environment

2+ years of experience troubleshooting cabling infrastructure connectivity issues, including patch panels/FDP/ODF

2+ years of experience in lead technician role

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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