Amazon Web Services (AWS)
Infrastructure Decommission Technician, Network and Cable Decomm (NCD)
Amazon Web Services (AWS), Herndon, Virginia, United States, 22070
Infrastructure Decommission Technician, Network and Cable Decomm (NCD)
Join to apply for the
Infrastructure Decommission Technician, Network and Cable Decomm (NCD)
role at
Amazon Web Services (AWS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Responsibilities
Adhere to security and safety best practices in the data center Decommission network racks and equipment in line with internal SLAs Manage assigned work and priorities through ticketing system and/or workflows Interact with other datacenter personnel to coordinate work activity Contribute ideas to improve operational efficiency Participate in team meetings for metric analysis and project status updates Problem Solving
Maintain the highest level of network availability by reviewing activity and proceeding with the highest level of operational paranoia Escalate to senior technicians, TIPM and management as needed/required Mentoring
Share knowledge and help educate less technical staff on the best practices related to all service owner issues Support the onboarding of new technicians through the NCD training and certification program by instructing and observing trainee technicians Hiring
Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews Key Job Responsibilities
Follow all production, safety and quality standards, codes and industry best practices Physical decommissioning of network and cabling infrastructure in a Data Center environment Manage assigned work and priorities through ticketing system and/or workflows Scope the level of effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned Provide structured feedback/updates to stakeholders via ticketing system and/or messaging channels All efforts need to be documented via ticketing system Effectively coordinate and deliver multiple tasks concurrently Exhibit quality workmanship on all work and maintain Data Center safety and cleanliness Effectively leverage the logical tools and systems that are provided Collaborate with various peers and stakeholders to remove obstacles Read and comprehend datacenter build documentation, and site specific layout material Deliver sustainable and repeatable solutions and processes, always with an eye on improvement Travel within geographical work area is required Travel up to 25% of time outside traditional work area may be required depending on your primary region Basic Qualifications
Working knowledge and understanding of datacenter network equipment, including routers, switches, PDU and battery/UPS Working knowledge and understanding of datacenter cabling, including cable management (risers, baskets/trays/conduit), fibre optics, copper and FDP/ODF panels 2+ years of experience with data network equipment and cabling, optic types, and test equipment 2+ years of experience coordinating workload and priorities through ticketing system and/or system-driven workflow Preferred Qualifications
Working knowledge and understanding of datacenter network and cabling infrastructure concepts, best practices and methodologies Advanced understanding of fiber optic & copper cabling standards, testing equipment & troubleshooting methodologies 2+ years of experience with data networking in production datacenter environment 2+ years of experience with installation and removal of equipment from datacenter racks/cabinets 5+ years of experience with cabling in datacenter environment, including cable management and install/removal in production environment 2+ years of experience troubleshooting cabling infrastructure connectivity issues, including patch panels/FDP/ODF 2+ years of experience in lead technician role Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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Join to apply for the
Infrastructure Decommission Technician, Network and Cable Decomm (NCD)
role at
Amazon Web Services (AWS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Responsibilities
Adhere to security and safety best practices in the data center Decommission network racks and equipment in line with internal SLAs Manage assigned work and priorities through ticketing system and/or workflows Interact with other datacenter personnel to coordinate work activity Contribute ideas to improve operational efficiency Participate in team meetings for metric analysis and project status updates Problem Solving
Maintain the highest level of network availability by reviewing activity and proceeding with the highest level of operational paranoia Escalate to senior technicians, TIPM and management as needed/required Mentoring
Share knowledge and help educate less technical staff on the best practices related to all service owner issues Support the onboarding of new technicians through the NCD training and certification program by instructing and observing trainee technicians Hiring
Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews Key Job Responsibilities
Follow all production, safety and quality standards, codes and industry best practices Physical decommissioning of network and cabling infrastructure in a Data Center environment Manage assigned work and priorities through ticketing system and/or workflows Scope the level of effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned Provide structured feedback/updates to stakeholders via ticketing system and/or messaging channels All efforts need to be documented via ticketing system Effectively coordinate and deliver multiple tasks concurrently Exhibit quality workmanship on all work and maintain Data Center safety and cleanliness Effectively leverage the logical tools and systems that are provided Collaborate with various peers and stakeholders to remove obstacles Read and comprehend datacenter build documentation, and site specific layout material Deliver sustainable and repeatable solutions and processes, always with an eye on improvement Travel within geographical work area is required Travel up to 25% of time outside traditional work area may be required depending on your primary region Basic Qualifications
Working knowledge and understanding of datacenter network equipment, including routers, switches, PDU and battery/UPS Working knowledge and understanding of datacenter cabling, including cable management (risers, baskets/trays/conduit), fibre optics, copper and FDP/ODF panels 2+ years of experience with data network equipment and cabling, optic types, and test equipment 2+ years of experience coordinating workload and priorities through ticketing system and/or system-driven workflow Preferred Qualifications
Working knowledge and understanding of datacenter network and cabling infrastructure concepts, best practices and methodologies Advanced understanding of fiber optic & copper cabling standards, testing equipment & troubleshooting methodologies 2+ years of experience with data networking in production datacenter environment 2+ years of experience with installation and removal of equipment from datacenter racks/cabinets 5+ years of experience with cabling in datacenter environment, including cable management and install/removal in production environment 2+ years of experience troubleshooting cabling infrastructure connectivity issues, including patch panels/FDP/ODF 2+ years of experience in lead technician role Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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