Associate Network Engineer - HSIA

HSIA Associate Network Engineer – Greater St. Louis area, MO Job Details: Entry-level position in Chesterfield, MO. Description We are seeking a HSIA Support Engineer to join our team in St. Louis, MO. This is an associate role that focuses on lab testing firmware updates to ensure stability before deployment and assisting senior network engineers with on-site HSIA installations in a hospitality setting. Requirements Must be local to St. Louis, MO (No relocation assistance) Hands-on experience with network hardware (Firewalls, Switches, Access Points) Experience testing firmware and troubleshooting issues in a lab environment Ability to assist with on-site network installations PRIMARY RESPONSIBILITIES INCLUDE, But Are Not Limited To Configure/Provision emerging/existing HSIA designs in a lab environment Reproduce field scenarios in lab environment during troubleshooting/incidents Provide testing support for product/CTO organizations (for products/platforms being developed) Develop/maintain test plans for HSIA designs Maintain lab infrastructure to support “productized” HSIA designs Documentation of configuration templates for tested products On-site support for Conference Services Qualifications Minimum 2-year of Network Engineering experience Experience with Firewalls, Switches and Access Points (Preferably Fortigate, Aruba, Ruckus and Meraki) Excellent verbal and written communication skills Communicate effectively (verbal, written) with internal & external customers Ability to learn and use proprietary software Willingness to adapt to changing environments Detail oriented and highly organized Ability to work individually and in a multicultural team environment Great prioritization skills and the ability to multitask, while working under tight time constraints Experience with computers and proficiency with software programs such as MS Office and Visio, and other industry recognized applications Prior Hospitality industry experience preferred CCNA level experience, or equivalent certification. Ruckus, Aruba, Fortinet, and Linux certs are preferred Expert network administration and support skills. Fluent understanding of large network implementations, network protocols, and network topologies Experience in complex, structured cabling jobs that include interior/exterior installations Knowledge of networking equipment from various manufacturers – Aruba, Cisco/Meraki, Ruckus, Fortinet, Cambium, Nomadix Excellent networking skills and understanding of high-density Wi-Fi installations Experience with standards based 802.1 p/q, 802.1w (RSTP) and 802.1s (MSTP), 802.3ad (LAG), and 802.11 networks required. Excellent in troubleshooting complex problems in multi-vendor networks Knowledge of IP Telephony and Network Monitoring tools is a plus Description Of Work Environment This position is a combination of work in the field on a customer premises and in an office/lab environment. Physical Demands / Requirements Ability to sit or stand for extended periods while working on a computer Able to communicate effectively and document project updates accurately Capable of managing multiple administrative and coordination tasks simultaneously Cloud5 Communications is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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