TEKsystems
Position Title
Desktop Support Technician Location
Onsite (with occasional travel to a nearby office location) Duration
Long-term contract Experience Level
Intermediate Overview
We are seeking a Desktop Support Technician to join a collaborative IT team on a long-term contract. This role involves providing Tier 2 support by handling escalations from the helpdesk, assisting with onboarding and offboarding processes, and working closely with teams such as Network Operations and User Administration. Key Responsibilities
Respond to escalated helpdesk tickets and provide white-glove support to end users Assist with user onboarding/offboarding, including account setup and deactivation using Active Directory Perform hardware support tasks including imaging, troubleshooting, and printer maintenance Collaborate with cross-functional teams including NOC and user administration Provide remote and onsite support for technical issues Maintain and support desktop environments, applications, and peripheral devices Required Skills
Desktop support experience (Windows 10/11) Strong troubleshooting and customer service skills Proficiency with Active Directory and Office 365 Experience with ServiceNow or similar ticketing systems Imaging and hardware support Preferred Skills
Azure Virtual Desktop experience Telephony support Powershell scripting and automation Printer and peripheral device support Pay and Benefits
The pay range for this position is $24.90 - $24.90/hr. Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
Fully onsite position in West Bend, WI. Application Deadline
Position anticipated to close on Oct 23, 2025. Equal Opportunity Statement
TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Desktop Support Technician Location
Onsite (with occasional travel to a nearby office location) Duration
Long-term contract Experience Level
Intermediate Overview
We are seeking a Desktop Support Technician to join a collaborative IT team on a long-term contract. This role involves providing Tier 2 support by handling escalations from the helpdesk, assisting with onboarding and offboarding processes, and working closely with teams such as Network Operations and User Administration. Key Responsibilities
Respond to escalated helpdesk tickets and provide white-glove support to end users Assist with user onboarding/offboarding, including account setup and deactivation using Active Directory Perform hardware support tasks including imaging, troubleshooting, and printer maintenance Collaborate with cross-functional teams including NOC and user administration Provide remote and onsite support for technical issues Maintain and support desktop environments, applications, and peripheral devices Required Skills
Desktop support experience (Windows 10/11) Strong troubleshooting and customer service skills Proficiency with Active Directory and Office 365 Experience with ServiceNow or similar ticketing systems Imaging and hardware support Preferred Skills
Azure Virtual Desktop experience Telephony support Powershell scripting and automation Printer and peripheral device support Pay and Benefits
The pay range for this position is $24.90 - $24.90/hr. Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
Fully onsite position in West Bend, WI. Application Deadline
Position anticipated to close on Oct 23, 2025. Equal Opportunity Statement
TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr